Fees depend on the frequency, duration, and intensity of care/support work. Please contact us regarding all funding options and we will be happy to discuss in further detail all information regarding our fees.
These prices are only a guideline, please contact Premier Care Support Ltd to find out the exact price for your requirements.
Premier Care Support Ltd has a Review Score of 9.5 (9.486) out of 10, based on 25 reviews in the last 2 years.
Over all time Premier Care Support Ltd has 28 reviews.
5.0 out of 5
Thank you so much for your kind feedback. We're really pleased to hear that our team members were helpful and knowledgeable during their visit. We'll make sure your comments are passed on to them - it will mean a lot.
4.0 out of 5
Thank you so much for your kind feedback. We are delighted to hear that you find our carers polite, helpful, and punctual, and that each carer has made a positive impression. Your comments are greatly appreciated and will be shared with the team. If there is anything further we can do to support you, please let us know.
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. It means a great deal to know that our efforts are making a positive difference for your father and your family. Building trust and providing the best possible care are always our top priorities, and we are grateful for the opportunity to support your loved one. Your appreciation motivates us to continue striving for excellence every day.
5.0 out of 5
Thank you so much for your kind and thoughtful message. We are truly delighted to hear that you feel well looked after and supported by our team at Premier. Your words mean a great deal to us, and it's wonderful to know that our carers have made you feel respected, included, and comfortable from day one.We believe in treating everyone with dignity and ensuring that you are always at the centre of your care. Your feedback will be shared with the whole team, and I know it will be greatly appreciated.If there is ever anything more we can do for you, please don't hesitate to let us know. Thank you again for taking the time to share your experience.
5.0 out of 5
Thank you so much for your thoughtful email and kind words. We are delighted to hear that you have had a positive experience with our care team. It means a great deal to us to know that our support has made a difference for you and your wife.Your feedback will be shared with all the staff at Premier Care, and I know they will be encouraged by your appreciation. If there is ever anything more we can do to support you, please don't hesitate to let us know.Thank you again for taking the time to write to us.
5.0 out of 5
Thank you so much for your thoughtful message.We're truly pleased to hear that the support provided by Premier Care staff is having such a positive impact. It's wonderful to know that service user is happy, in good health, and enjoying his weekly outings. Our team is committed to providing compassionate and person-centred care, and it means a great deal to know that our approach is making a difference in service user well-being.We greatly appreciate your trust in us and your kind words about our staff. Please don't hesitate to reach out if there's ever anything more we can do to support him or enhance Service user experience further.
5.0 out of 5
Thank you so much for your kind feedback! We're really pleased to hear that your experience has been excellent and that our team made you feel at ease. Your words mean a lot to us, and we'll be sure to pass this along to everyone involved. Please don't hesitate to reach out if there's anything else we can do for you!
5.0 out of 5
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you find our team caring, patient, and reliable. Providing the best care and support is our top priority. Please don't hesitate to reach out if you ever need anything
4.0 out of 5
Thank you for taking the time to share your feedback with us. We are pleased to hear that your overall experience has been positive and that our carers have demonstrated kindness and a willingness to go the extra mile. It's especially heartening to know you appreciate their "YES I CAN" attitude. After checking with you, we understand there may have been some confusion regarding carers from another agency who occasionally leave a bit early. We want to assure you that we closely monitor our team's timekeeping to ensure visits are conducted as scheduled. Our goal is to maintain consistency in the quality of care you receive. We sincerely apologize for any inconvenience caused by language barriers. Your concerns are important to us, and we will take immediate steps to address this issue. Our team is actively working on improving communication skills to ensure better understanding and smoother interactions. Your satisfaction remains our priority.
4.0 out of 5
Thank you for sharing your feedback. We deeply appreciate your kind words and are glad to hear that the care you have received has been helpful. Our priority is to ensure that you continue to feel supported as your needs change. Please don't hesitate to reach out if there's anything additional we can do to assist you or make your daily activities more manageable. Thank you again for your trust in us.
4.0 out of 5
Thank you so much for your kind words! We're delighted to hear that you're pleased with our management team and carers. It's great to know their punctuality, helpfulness, and understanding have made a positive impact. Being local is indeed a bonus, and we're glad it brings convenience and peace of mind. If there's ever anything more we can do for you, please don't hesitate to let us know!
5.0 out of 5
4.0 out of 5
Thank you for your thoughtful feedback regarding your mother's care. We are delighted to hear that she felt comfortable with her care workers and that they provided the support she needed. It's wonderful to know that they were pleasant, caring, and punctual in their duties.We appreciate your understanding regarding the minor tasks that were occasionally missed, and we will continue to work on improving our service to ensure all needs are met consistently.I apologize for the initial confusion over hours and costs. We strive for clarity in our communication, and your feedback will help us enhance this aspect of our service. If there are any specific details you would like us to address or clarify, please feel free to reach out.Thank you once again for sharing your experience. We value your input and are committed to providing the best possible care for your mother.
4.0 out of 5
Thank you so much for sharing your positive experience with us. We are delighted to hear that you were pleased with the care you received after your operation. It's wonderful to know that your live-in carer was attentive and quickly understood your needs, providing help just as you wished. We also appreciate your kind words about our office staff. Ensuring that we are always accessible and responsive is very important to us, and we're glad that it made a difference in your experience. If you ever need assistance in the future, please don't hesitate to reach out. We're here to support you.
4.0 out of 5
Thank you for your kind words! We're glad to hear that the helpers were punctual, considerate, and provided you with excellent care. Your satisfaction is our priority, and we're pleased that you found the service to be polite and professional. If you ever need anything else, we're here to assist.
5.0 out of 5
Thank you for your feedback. We are delighted to hear that Premier Care Support has been able to provide the necessary support for your father following his operation. It's wonderful to know that the home caregiver has been attentive, approachable, and adaptable to your father's preferences, while also encouraging his independence. We appreciate your recommendation and will continue to strive for excellence in our care services.
5.0 out of 5
Thank you for your kind words and positive feedback about our service at Premier Care Support. We are delighted to hear that your husband feels at ease with the carers and that you are satisfied with the care provided. We understand the importance of continuity and comfort in care, and we will do our best to accommodate your request for the two carers to attend to your husband three times a week. However, considering their days off, holidays, and potential sick leave, we want to ensure that care is provided without any issues. I can assure you that all our carers will do their best to meet your expectations. I will coordinate with our scheduling team to see if we can arrange this for you. Thank you once again for your trust in Premier Care Support. Best regards.
5.0 out of 5
4.0 out of 5
Dear Lyn, thank you so much for your kind words and positive feedback about Premier Care. We are delighted to hear that you and your parents have been very happy with the care provided over the past couple of months. It's wonderful to know that our carers have met your expectations with their kindness, professionalism, and willingness to help. We take great pride in ensuring our clients receive the best possible care, and your recommendation means a lot to us. If there is anything more we can do to support you and your parents, please do not hesitate to reach out. Warm regards.
4.0 out of 5
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you are quite happy with our service and that you find our team to be very pleasant. Your satisfaction and comfort are our top priorities, and we are thrilled to know that you enjoy the company of our caregivers.
Creating a positive and enjoyable experience for our clients is at the heart of what we do, and your words serve as motivation for our team to continue providing exceptional care.
If there are any specific aspects of our service that you particularly appreciate or if you have any suggestions for improvement, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to consistently meet and exceed your expectations.
Thank you once again for choosing Premier Care Support. We look forward to continuing to provide you with the highest quality of care and support.
The Review Score of 9.5 (9.486) out of 10 for Premier Care Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Premier Care Support Ltd is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Dr Neeraj Tripathi is a practising Consultant Forensic Psychiatrist, Expert Witness and Registered Care Manager with over 15 years of experience in assessing and managing patients with a variety of mental health conditions, including mental illnesses, learning disabilities and personality disorders.
He is trained in psychological interventions including DBT and CBT. He is passionate about promoting patients’ empowerment and independence, and improved quality of life whilst in the community. Dr Tripathi is registered with the CQC as the Registered Manager. He manages the community care and support services with primary responsibility to oversee the operation of the community care and support and supported living services. He oversees all the safeguarding of the occupants, the development of the staff team members and other key management duties such as budgeting. As Registered Manager Dr Tripathi also has the responsibility to allocate resources and monitor performance to ensure that Premier Care Support Ltd is delivering high-quality home care and support to all our customers. He manages all aspects of the staff team and provides sound leadership to ensure staff team members are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
Dharmendra Pathak, Premier Care Support’s Registered Manager, combines NHS experience and with the NVQ Level 5 qualification in Leadership and Adult Care. His expertise and dedication ensure high-quality adult care services, reflecting his strong leadership and commitment to professional excellence.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Care Support Ltd to verify any information. View our terms and conditions. Premier Care Support Ltd has an Enhanced Service - more info.
