Premier Care Support Ltd

73 Woodside Road, Amersham HP6 6AA
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9.5 29 Reviews
  • Premier Care Support Ltd, Amersham
Premier Care Support Ltd provides bespoke support and care packages to assist people who require care or general support at home. The packages are designed with a person-centred approach to specifically meet individual needs.

The caring team can help with all aspects of individual day-to-day care and support needs, in various cases such as hospital stays and discharges, full-time live-in care or simply a bit of companionship and help around the home.

Premier Care Support Ltd's mission is to provide cost-effective premium quality home care and support services to those who require tailored support within the comfort of their own homes or otherwise. Visits are a minimum of one-hour to ensure that no client feels rushed, and up to 24-hour full-time care and support is available.

Premier Care Support Ltd in Amersham provides high quality care with compassion and offer a rapid response team. All care workers complete detailed induction programmes and receive ongoing training to ensure that staff can confidently make a difference to the lives of the clients, in a professional, caring, friendly and compassionate way. The whole team pride themselves on improving the quality of the customer’s lives and too the lives of the family members.
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Care Provided by Premier Care Support Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50
  • Weekly Live-in Care Fees: from £1349.99

Fees depend on the frequency, duration, and intensity of care/support work. Please contact us regarding all funding options and we will be happy to discuss in further detail all information regarding our fees.

These prices are only a guideline, please contact Premier Care Support Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Premier Care Support Ltd

Person in Charge

  • Dharmendra Pathak (Registered Manager)

Premier Care Support Ltd Reviews (29)

9.5

Premier Care Support Ltd has a Review Score of 9.5 (9.506) out of 10, based on 26 reviews in the last 2 years.
Over all time Premier Care Support Ltd has 29 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Premier Care Support Ltd
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Total of 29, showing 1-20
Review from Damian H (Son of Client) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my father left hospital following a stroke he needed a full care package and we were recommended an agency by the hospital who were absolutely horrific (I could go on and on).
Eventually we made the big decision to switch carers to Premier and, I simply cannot overstate how much better things
became.
Not only were they more compassionate and kind, but they made proper food - gave him a much better amd balanced diet, they took time to sit and talk, they motivated and helped him with his daily exercises. Most of all, there was never a rush to leave.
The team became close friends with my dad, and would take time to chat about all sorts - so important.
I also have to thank the management team. It's thanks to the time and effort they take to select, train and support their staff that makes it all work so well.
My father's final weeks were much, much, better than they would otherwise have been. I just wish we'd found Premier earlier.
Such a really lovely group of people.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for taking the time to share such a heartfelt message with us. We are truly touched by your words, and it means the world to know that our team was able to make a positive difference…read more
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Review from H C (Daughter of Client) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The two members of staff who visited us to review my mother's care were great. Really helpful and knew their stuff.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind feedback. We're really pleased to hear that our team members were helpful and knowledgeable during their visit. We'll make sure your comments are passed on to them - it…read more
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Review from Linda C (Wife of Client) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We find the carers polite and helpful and always on time. Each carer has been delightful.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind feedback. We are delighted to hear that you find our carers polite, helpful, and punctual, and that each carer has made a positive impression. Your comments are greatly…read more
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Review from N R (Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer is doing an outstanding job caring for my father, and they have established a strong bond of trust and care. She is professional in everything she does and always seeks to excel. She is also a calm, pragmatic character who doesn't get easily frustrated or flustered. As a family we couldn't
be happier that she is caring for our father, father-in-law, and grandfather.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind words and thoughtful feedback. It means a great deal to know that our efforts are making a positive difference for your father and your family. Building trust and…read more
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Review from R B (Husband of Client) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outside looking in, as this is the first time we have had to have carers for my wife and I feel their care has been first class throughout. Thank you to all the staff at Premier Care.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind and thoughtful message. We are truly delighted to hear that you feel well looked after and supported by our team at Premier. Your words mean a great deal to us, and…read more
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Review from P B (Client) assisted by family/friend published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the team of Premier very helpful, understanding, encouraging of all my needs. I have been very well looked after and cared for since day one. They all speak to me and not over me to my family as if I wasn't there. I also enjoy their company when they are here.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your thoughtful email and kind words. We are delighted to hear that you have had a positive experience with our care team. It means a great deal to us to know that our support…read more
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Review from S M (Guardian of Client) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The person I arranged for Premier Care to support on a weekly outing (4 hours) is autistic, does not speak, has learning disabilities and is in his 60s. He is also happy, in good health with good mobility and his weight under control. This is at least partly due to the friendly care and attention
to detail of the Premier Care staff who support him to walk as far as he comfortably can, to enjoy public transport, and to enjoy the odd snack without overeating.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your thoughtful message.We're truly pleased to hear that the support provided by Premier Care staff is having such a positive impact. It's wonderful to know that service user is…read more
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Review from J E (Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been excellent. Everyone who helped me has been polite and made me feel at ease.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind feedback! We're really pleased to hear that your experience has been excellent and that our team made you feel at ease. Your words mean a lot to us, and we'll be sure…read more
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Review from R N (Client) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone very caring, patient and reliable.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you find our team caring, patient, and reliable. Providing the best care and support is our top…read more
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Review from J P (Client) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My personal experience has always been good. All the staff have been kind and courteous. They do not always stay the full hour and have to go on to their next appointment. Language and good communications is the main problem and could be improved. The general level of care is excellent and all the carers
are kind. Many carers do extra things to help me. But language is the main concern.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you for taking the time to share your feedback with us. We are pleased to hear that your overall experience has been positive and that our carers have demonstrated kindness and a willingness to…read more
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Review from M B (Client) assisted by family/friend published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was diagnosed with Parkinsons several years ago which is now progressively getting worse and now require help with activities of daily living, particularly with personal hygiene. The care I have received from the company has been very good, thank you.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you for sharing your feedback. We deeply appreciate your kind words and are glad to hear that the care you have received has been helpful. Our priority is to ensure that you continue to feel…read more
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Review from Vera H (Client) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. Management staff are pleasant to deal with. Carers, excellent time keeping, helpful and understanding.
Being local helps as they are never far away.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind words! We're delighted to hear that you're pleased with our management team and carers. It's great to know their punctuality, helpfulness, and understanding have made a…read more
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Review from Maria T (Daughter of Client) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is Mum's 3rd week of the carers coming in to tend to her needs. All the carers have been fantastic with Mum, she feels very comfortable with them all. They treat her with the utmost respect, and they talk to her, not at her. She has a very good rapport with all of them. Pease keep on doing what
you are doing.
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Review from S M (Daughter of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother felt comfortable with her care workers. They provided good support and helped her as she needed. They were very pleasant and caring, arrived on time and completed most tasks. A couple of times minor things were missed but they were not a problem. The only downside was some initial confusion
over hours and costs.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you for your thoughtful feedback regarding your mother's care. We are delighted to hear that she felt comfortable with her care workers and that they provided the support she needed. It's…read more
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Review from John S (Client) assisted by family/friend published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the care that I received after an operation on my right hand that meant that I was unable to use that hand to look after myself and needed care help in many ways. Preparing meals and 'housework', attending to my personal hygiene. My live-in carer was very attentive and
soon learnt how and when I needed help. We soon were able to build up a relationship that meant that I did not need to ask for help, help was offered when the help was needed, in a way I wished it to be done. The office staff have always been easy to contact and attend to the reason for contacting them.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for sharing your positive experience with us. We are delighted to hear that you were pleased with the care you received after your operation. It's wonderful to know that your live-in…read more
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Review from Maureen T (Client) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. Helpers arrived on time regularly and were considerate, washed and dressed me properly. Massaged my leg thoroughly. Very polite, good service.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you for your kind words! We're glad to hear that the helpers were punctual, considerate, and provided you with excellent care. Your satisfaction is our priority, and we're pleased that you found…read more
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Review from D Z (Daughter of Client) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Premier Care Support, Home Care have been adaptable in offering the support my father has needed following an operation. The home caregiver has been attentive, approachable and willing to learn the way my father likes things to be in his own home and continues to encourage his independence. I would
recommend the service to others.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you for your feedback. We are delighted to hear that Premier Care Support has been able to provide the necessary support for your father following his operation. It's wonderful to know that the…read more
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Review from J B (Wife of Client) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with the service of Premier Care Support, especially the two carers that have made my husband at ease as we can understand what they are telling him, so I wonder if I could ask for these two when they come to my husband three times a week. These are known to us and I would be
most grateful.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you for your kind words and positive feedback about our service at Premier Care Support. We are delighted to hear that your husband feels at ease with the carers and that you are satisfied with…read more
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Review from Julie S (Daughter of Client) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Premier Care absolutely wonderful. Not only do they take great care of my father they also assist my mother with his care.
We have been able to request extra time when we need it and they always manage to fit it in.
The best part is we see the same carers, always best with dementia.
Mum really struggled with the thought of having care for Dad but now she is so happy they come.
We would recommend them to anyone who needs help from compassionate professional carers.
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Review from Lyn J (Daughter of Client) published on 4 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been using Premier Care for the last couple of months for my parents. We are very happy with the care that has been provided. The carers have been kind and yet professional and are always willing to help.
I would happily recommend Premier Care.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Dear Lyn, thank you so much for your kind words and positive feedback about Premier Care. We are delighted to hear that you and your parents have been very happy with the care provided over the past…read more
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Current Review Score: 9.5 (9.506)

Overview of Review Score

The Review Score of 9.5 (9.506) out of 10 for Premier Care Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.506 for Premier Care Support Ltd is calculated as follows: ( (89 Excellents x 5) + (54 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 154 Ratings = 4.506
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Premier Care Support Ltd is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Neeraj

Neeraj Tripathi

Job Title: Business Development Joined: 2022

Dr Neeraj Tripathi is a practising Consultant Forensic Psychiatrist, Expert Witness and Registered Care Manager with over 15 years of experience in assessing and managing patients with a variety of mental health conditions, including mental illnesses, learning disabilities and personality disorders.

He is trained in psychological interventions including DBT and CBT. He is passionate about promoting patients’ empowerment and independence, and improved quality of life whilst in the community. Dr Tripathi is registered with the CQC as the Registered Manager. He manages the community care and support services with primary responsibility to oversee the operation of the community care and support and supported living services. He oversees all the safeguarding of the occupants, the development of the staff team members and other key management duties such as budgeting. As Registered Manager Dr Tripathi also has the responsibility to allocate resources and monitor performance to ensure that Premier Care Support Ltd is delivering high-quality home care and support to all our customers. He manages all aspects of the staff team and provides sound leadership to ensure staff team members are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.

Dharmendra

Dharmendra Pathak

Job Title: Registered Manager Joined: 2024

Dharmendra Pathak, Premier Care Support’s Registered Manager, combines NHS experience and with the NVQ Level 5 qualification in Leadership and Adult Care. His expertise and dedication ensure high-quality adult care services, reflecting his strong leadership and commitment to professional excellence.

Frequently Asked Questions about Premier Care Support Ltd

What Type of Services does Premier Care Support Ltd offer?

Premier Care Support Ltd offers Home Care.

How many Carers does Premier Care Support Ltd employ?

Premier Care Support Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Care Support Ltd to verify any information. View our terms and conditions. Premier Care Support Ltd has an Enhanced Service - more info.