Premier Care Support Ltd

73 Woodside Road, Amersham HP6 6AA
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9.5 29 Reviews
  • Premier Care Support Ltd, Amersham
Premier Care Support Ltd provides bespoke support and care packages to assist people who require care or general support at home. The packages are designed with a person-centred approach to specifically meet individual needs.

The caring team can help with all aspects of individual day-to-day care and support needs, in various cases such as hospital stays and discharges, full-time live-in care or simply a bit of companionship and help around the home.

Premier Care Support Ltd's mission is to provide cost-effective premium quality home care and support services to those who require tailored support within the comfort of their own homes or otherwise. Visits are a minimum of one-hour to ensure that no client feels rushed, and up to 24-hour full-time care and support is available.

Premier Care Support Ltd in Amersham provides high quality care with compassion and offer a rapid response team. All care workers complete detailed induction programmes and receive ongoing training to ensure that staff can confidently make a difference to the lives of the clients, in a professional, caring, friendly and compassionate way. The whole team pride themselves on improving the quality of the customer’s lives and too the lives of the family members.
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Care Provided by Premier Care Support Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50
  • Weekly Live-in Care Fees: from £1349.99

Fees depend on the frequency, duration, and intensity of care/support work. Please contact us regarding all funding options and we will be happy to discuss in further detail all information regarding our fees.

These prices are only a guideline, please contact Premier Care Support Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Premier Care Support Ltd

Person in Charge

  • Dharmendra Pathak (Registered Manager)

Premier Care Support Ltd Reviews (29)

9.5

Premier Care Support Ltd has a Review Score of 9.5 (9.506) out of 10, based on 26 reviews in the last 2 years.
Over all time Premier Care Support Ltd has 29 reviews.

Overall Experience
  • 17
  • 11
  • 1
  • 0
  • 0
Date Published
  • 29
  • 6
  • 13
  • 26
  • 3
Reviewer Connection to Premier Care Support Ltd
  • 12
  • 10
  • 3
  • 2
  • 1
  • 1
Total of 29, showing 21-29
Review from D F (Daughter of Client) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite happy with the service. Very pleasant people, enjoy their company.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you are quite happy with our service and that you find our team to be very pleasant. Your…read more
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Review from N C (Daughter of Client) published on 26 February 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Care is dependent on individuals. Two carers in particular have made a very pleasing connection with my dad. They are kind, reliable and make a positive difference not just to my dad, but to us, as we know he is in caring hands.
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Review from C A (Client) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Altogether very happy with the care and given attention. Excellent timekeeping. We must recommend using their services at any time. The day we contacted Premier Care Support they were very attentive and promptly available for any questions we may have. They are very proactive for my needs.
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Review from Marine Q (Daughter of Client) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 84-year-old mother has been very grateful for the care and attention provided by her carer and they have been very accommodating at all her requests. We are so relieved to have found this company to take care of all of my mother's needs and we would definitely recommend them to everyone we meet.
All the staff have been very professional and friendly.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
We are genuinely touched to receive your kind words regarding the care and attention provided to your mother. It warms our hearts to know that she feels grateful and that our carer has been…read more
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Review from B W (Daughter of Client) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Premier Care looked after Mum in her home until her death and all carers were kind, compassionate and treated her with dignity, especially during her final days.
They arrived on time and their work ethic was extremely good.
As a family, we would highly recommend Premier Care.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
We deeply appreciate your heartfelt words and are honoured to have been entrusted with caring for your mum during her final days. Our team strives to provide compassionate and dignified care, and we…read more
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Review from Carolyn L (Client) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Took a while to get to know each other but once done, the relationship was fine. A very kind person who is learning well.
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Review from David W (Son of Client) published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our carer was very helpful and kind. Showed she had excellent knowledge and was thorough. She spent the hours with my mother making her feel special. My mum will miss her now she no longer needs support for the next month until her next operation.
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Review from Neil P (Son of Client) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the care by Premier Care provided for my mother to be very good. The company was able to provide care at short notice and were happy to adapt to my mother's needs and schedule. The carers were very helpful and considerate and when a new carer was introduced, they would come with the existing
carer to be introduced to my mum and get the chance to be familiarised with my mum's flat. I would be happy to recommend them to anyone looking for a carer.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Thank you so much for your kind words! We're delighted to hear that our care service was valuable to you. We strive to provide the best possible care and it's rewarding to know that we've met your…read more
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Review from Ruth C (Client) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed care after discharge from hospital when my caregiver was away. It was easy to organise, prompt, and reliable. The carer was on time, reliable, listened to my needs and respected me. She was positive and went above and beyond to help with my care personally, rehab and housekeeping. I will use
and am due to use this service again.
Reply from Chitra Tripathi, Director at Premier Care Support Ltd
Dear Ruth, many thanks for your feedback. Your feedback is highly encouraging and will continue to drive us to do better. Looking soon forward to assisting you again soon.
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Current Review Score: 9.5 (9.506)

Overview of Review Score

The Review Score of 9.5 (9.506) out of 10 for Premier Care Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.506 for Premier Care Support Ltd is calculated as follows: ( (89 Excellents x 5) + (54 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 154 Ratings = 4.506
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Premier Care Support Ltd is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Neeraj

Neeraj Tripathi

Job Title: Business Development Joined: 2022

Dr Neeraj Tripathi is a practising Consultant Forensic Psychiatrist, Expert Witness and Registered Care Manager with over 15 years of experience in assessing and managing patients with a variety of mental health conditions, including mental illnesses, learning disabilities and personality disorders.

He is trained in psychological interventions including DBT and CBT. He is passionate about promoting patients’ empowerment and independence, and improved quality of life whilst in the community. Dr Tripathi is registered with the CQC as the Registered Manager. He manages the community care and support services with primary responsibility to oversee the operation of the community care and support and supported living services. He oversees all the safeguarding of the occupants, the development of the staff team members and other key management duties such as budgeting. As Registered Manager Dr Tripathi also has the responsibility to allocate resources and monitor performance to ensure that Premier Care Support Ltd is delivering high-quality home care and support to all our customers. He manages all aspects of the staff team and provides sound leadership to ensure staff team members are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.

Dharmendra

Dharmendra Pathak

Job Title: Registered Manager Joined: 2024

Dharmendra Pathak, Premier Care Support’s Registered Manager, combines NHS experience and with the NVQ Level 5 qualification in Leadership and Adult Care. His expertise and dedication ensure high-quality adult care services, reflecting his strong leadership and commitment to professional excellence.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premier Care Support Ltd to verify any information. View our terms and conditions. Premier Care Support Ltd has an Enhanced Service - more info.