Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Good Hands Healthcare

stars
stars 23 February 2026
First time using this care company and very impressed with everything so far . Owner extremely helpful and understanding . Carer brilliant. Helpful thoughtful and very kind . Professional caring . Client very happy with carer and relaxed having her in her home too.
Review from Louise C (Daughter of Client/Service User)
stars
stars 09 February 2026
Overall, I am satisfied with my experience of the care provider. Most of the staff members are friendly enough, though one or two can be a bit difficult to relate to. The staff are happy to oblige in completing the tasks asked of them, however, ensuring that my daily routine is eventually remembered
can take time.
Review from O W (Client / Service User)
stars
stars 09 February 2026
The client in question and myself are very happy with the care received from Good hands Health care. The carers are very cheerful, caring ,respectful and professional. They are fantastic and I will definitely be recommending them .well done .keep up your excellent work
Review from Esther J (Friend of Client/Service User)
stars
stars 04 November 2025
A decent care service run well by the owner who is very considerate for your needs.Adaptable to personal requirements. Owner will often come out on call if necessary. Carers are friendly and supportive.
Review from Clive L (Client / Service User)