Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for SeCareServe

stars
stars 05 January 2026
I have been with this firm for the last 6 months and since I have been with them my health has gone down. The home carers never listen to me. It feels like I'm only allowed to talk when I'm spoken to. I do have difficulty understanding what they are saying because I have low hearing. Sometimes I say
things and and they take it the wrong way. Because I say it they refuse to talk to me, which adds wood to the fire. This makes me feel very low and depressed. They can't cook what I ask them to and my eating has reduced. The carers do say they have difficulty understanding me. The office has no out of hours contact number so if you call out of hours you cannot contact them. It doesn't go automatically to out of hours like other care agencies.
Review from H T (Client / Service User)