SeCareServe

23 Curtis Close, Watchfield, Swindon SN6 8RP
Review Us
2.0 1 Review
  • SeCareServe, Swindon
Show SeCareServe on the Map

Care Provided by SeCareServe

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability

Good to Know

Group/Owner

Person in Charge

  • Seyram Afenyo (Manager)
Are you the Owner/Manager of SeCareServe? View your Advertising Options

SeCareServe Reviews (1)

2.0

SeCareServe has a Review Score of 2.0 (2.000) out of 10, based on 1 reviews in the last 2 years.
Over all time SeCareServe has 1 review.

Overall Experience
  • 0
  • 0
  • 0
  • 1
  • 0
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to SeCareServe
  • 1
Total of 1, showing 1-1
Review from H T (Client) published on 5 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
I have been with this firm for the last 6 months and since I have been with them my health has gone down. The home carers never listen to me. It feels like I'm only allowed to talk when I'm spoken to. I do have difficulty understanding what they are saying because I have low hearing. Sometimes I say
things and and they take it the wrong way. Because I say it they refuse to talk to me, which adds wood to the fire. This makes me feel very low and depressed. They can't cook what I ask them to and my eating has reduced. The carers do say they have difficulty understanding me.
The office has no out of hours contact number so if you call out of hours you cannot contact them. It doesn't go automatically to out of hours like other care agencies.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 2.0 (2.000)

Overview of Review Score

The Review Score of 2.0 (2.000) out of 10 for SeCareServe is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.000 for SeCareServe is calculated as follows: ( (1 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 6 Ratings = 2
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for SeCareServe is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about SeCareServe

What Type of Services does SeCareServe offer?

SeCareServe offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SeCareServe to verify any information. View our terms and conditions. SeCareServe has an Basic Service - more info.