Right at Home (Oxford)

The care was set up very quickly and efficiently in response to an urgent request. The carers were excellent, each one friendly and helpful. The only thing missing, and which would have been helpful, was advance guidance maybe in the form of a leaflet, as to what duties the carers could be asked to provide.

Such a friendly, intuitive and flexible team dropping in on Dad twice a week. Can't recommend them highly enough. Cheerful, approachable, and very can-do, and experienced at handling initially reluctant clients who might not understand the need for a little help! Extremely impressed - don't hesitate to book them.

I can highly recommend their service.

My husband has now been cared for by Right at Home for the past six weeks. During that time he has had several carers who have all been very professional and helpful. They are always cheerful and try to work out the best way to improve my husband's quality of life. They are also very supportive of me always asking if there is anything they can do to help. As our engagement with carers will be long term it is important that we feel comfortable having people in our home and this certainly is the case with the employees of Right at Home.

We have been with Right at Home for over 3 years. Initially we were in an emergency situation close to Christmas. They were immediately responsible and responsive and arranged everything with good carers. The care has always been excellent and the management have always been prompt to find solutions should any problems arise. Any changes in care patterns, sometimes unexpectedly, they have always responded immediately with what we needed. They always seek to provide care at the time we require it and have also been good when there needed to be a change of care including at short notice. I have no hesitation in recommending Right at Home to all my friends.

Thanks very much to all at right at home Oxford for the continuing great care; particularly now that my father is becoming frail and less responsive as his Alzheimer's progresses. It really means a lot to know he is always looked after with compassion, and that my mother is also recieving great attention to mitigate her short term memory loss.

My experience with Right at Home care has been excellent. I was referred to the company by a friend, whose elderly mother has been cared for for around two years. I need At home care being substantially disabled following a serious fracture. My needs were thoroughly assessed at the outset by the management. I've been consistently and reliably cared for in every way that I required throughout my recovery. All of the carers are highly skilled, kind, punctual and completely dependable.

I live alone and I am a long standing client with this company, now 5 years. My care provided has always been completely professional; whilst at the same time enabling a friendship to grow within the team of carers. The management side has always bent over backwards to support any difficult times and needs, At least twice a year I require some overnight care following hospital procedures I have performed as a day patient. Right at Home has always managed to provide that extra support again with both dedication and professionalism. Right at Home give a very high rate of care for their fees and are worth every penny! I put my entire trust in the whole team from Management down to their office support and carers.

My father and stepmother have been very happy with the help they receive from Right At Home's carers for two years and ongoing. From our very first contact, I have really appreciated the management and admin team, who continue to be extremely helpful and understanding, even when juggling the occasional difficult last-minute request. There's been a bit of turnover among some of the carers (as well as good continuity with others), but my father has often commented on how kind they all have been. I would definitely recommend Right At Home to anyone looking for at home care in Oxford.

We looked at CQC ratings before deciding on a company and found Right at Home, who had a rating of Excellent, so we decided to try them and have been very pleased we did.

I was impressed that they took time to come and meet us before we agreed to accept care from them.

The staff have been more than willing to help me too, with shopping if needed, washing ,laundry, loading the dishwasher and carrying heavy items that I couldn't.

I would have no hesitation in recommending this company to anyone

RAH have been providing care, four times a day, for my friend for several years, enabling her to remain living at home, with as much independence as possible. I have been particularly impressed by their willingness to co-operate with other professionals involved in her care, for example working with Occupational Therapists to ensure procedures and equipment are 'right' for her, and safe for everyone. There have been several emergency hospital admissions during this time, and RAH have gone the extra mile in liaising with me, and with hospital staff, and timing care visits to coincide with arrival back home. They have shown patience and compassion at times of distress or sadness, and are prompt to address any concerns raised.

I needed a Carer overnight after a procedure at Hospital which involved a general anesthetic and needed overnight care. I had no relatives close by to be with me so I used RAH Oxford, they were extremely helpful especially as they had very short notice of my needs. It was the first time using a carer and was a great experience. Thank you.

My mother received care from RAH for a period of just over 18 months. This was just once a day at the start and progressed to more intensive care whilst she had a UTI. My mother felt very cared for and supported - there were occasional handover issues towards the end but in the main, everything worked very well. As importantly, I also had peace of mind that my mother was in good hands which allowed me to continue working.

Right at Home, Oxford, is a well run organisation that I fully recommend.

We're lucky to have such a good home support provider.

I would warmly recommend 'Right at Home , Oxford ' to people in a similar situation to myself.

My mother looks forward to the visits from the carers, and finds them very helpful and friendly. They brighten her day up and give her somebody else to chat to, so she feels less lonely. I would definitely recommend the company to other people.

As we have got to know each other better Right at Home have become like family taking an interest in daily life and how they can help to improve safety and comfort in our own home.

My husband says they are very receptive to what he likes and try to make it as easy as possible for him.

Right At Home (Oxford) have been helping to support my parents for over 2 years now. They come promptly at times we have requested. And even more importantly they have been flexible and adaptable when my parents have had health issues. Last year particularly my sisters and I were so grateful for their support when my Dad had a series of falls. The co-ordinators have been amazing, and the care my parents have received from RAH has been proactive, and very professional throughout. Great service from everybody, all round!