Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Better Living Support

stars
stars 17 November 2025
My mum's carers are caring, thoughtful, respectful and really dependable when needed. They are always on time and if running late will always let my mum know. It's been a privilege to have met the carers that help with mum's care, always polite. It's just something I don't have to worry about which is so important knowing my mum's needs are met. I would recommend to anyone considering a care provider.
Review from Lynne G (Daughter of Client/Service User)
stars
stars 05 November 2025
Miria and the team looked after Trevor with enormous respect and kindness. They always put his needs and requirements at the centre of his care. Looking for ways to make sure he was comfortable and could live well at home. I cannot praise them enough
Review from Gabrielle D (Friend of Client/Service User)
stars
stars 18 April 2025
Very friendly and helpful staff. We would recommend the Better Living Support team for anyone who needs help around the home especially those who need help because they can't look after themselves. I have found them very helpful to me since coming out of hospital.
Review from Amanda S (Client / Service User)
stars
stars 26 September 2024
Excellent company, my dad's main carer is such a wonderful and caring lady who takes excellent care of Dad. Very professional, and reliable. We would be so lost without them. Thank you very much for all your hard work; you are much appreciated.
Review from Angie L (Daughter of Client/Service User)
stars
stars 16 November 2023
Very good company. Very happy with them, they do what I want and we chat together and they clean for me and leave food out for me and my cat. We watch the TV together, they are very good company, I hope to stay with them.
Review from Claire L (Client / Service User)