Absolutely terrible service. Not given correct dose of medication on
more than one occasion. Carers ( I use this loosely) very abrupt,
uncaring, lack of conversation and empathy. 30 minutes but always out
the door within 17 to 20 minutes. If they treat people like the way
they have for my mam I fear for the dementia patients they go to.
Latest Reviews for Hales Home Care (North East)
24 July 2025
Absolutely terrible service. Not given correct dose of medication on
more than one occasion. Carers ( I use this loosely) very abrupt,
uncaring, lack of conversation and empathy. 30 minutes but always out
the door within 17 to 20 minutes. If they treat people like the way
they have for my mam I fear for the dementia patients they go to.