Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Kent Street

stars
stars 10 March 2026
The carers are excellent, and I am appreciative that they are transported to and from my house. The only criticism is that on some occasions it has been difficult to get in touch with the office esp Megan.
Review from W Y (Client / Service User)
stars
stars 16 February 2026
My experience during December was a bit chaotic as the carers did not seem to know where they were going or how they were going to get there due to a lack of organisation, especially over Christmas, and a shortage of carers with cars.
Review from R D (Client / Service User)