Kent Street

124 City Road, London EC1V 2NX
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3.8 2 Reviews
  • Kent Street, London
Mk Hospital@Home offers home care in Kendal, Windermere, Ambleside, Penrith, Eden, and Sedbergh.

Home care services include personal care such as help showering, going to the toilet and getting out of bed.

Trained staff can also help with household tasks like preparing meals as well as medication care and disability support.

Respite care and live-in care are available.
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Care Provided by Kent Street

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £1284

We will price match any local competitor or be 10% cheaper than them all year round.

These prices are only a guideline, please contact Kent Street to find out the exact price for your requirements.

Contact Kent Street to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Kent Street to get a personalised quote.

Good to Know

Owner

  • MK Hospital@Home Ltd
  • Privately Owned

Person in Charge

  • Megan N Nxumalo (Chief Registered Nurse & Registered Manager)

Kent Street Reviews (2)

3.8

Kent Street has a Review Score of 3.8 (3.750) out of 10, based on 2 reviews in the last 2 years.
Over all time Kent Street has 2 reviews.

Overall Experience
  • 0
  • 0
  • 2
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  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Kent Street
  • 2
Total of 2, showing 1-2
Review from W Y (Client) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carers are excellent, and I am appreciative that they are transported to and from my house. The only criticism is that on some occasions it has been difficult to get in touch with the office esp Megan.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R D (Client) assisted by family/friend published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My experience during December was a bit chaotic as the carers did not seem to know where they were going or how they were going to get there due to a lack of organisation, especially over Christmas, and a shortage of carers with cars.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 3.8 (3.750)

Overview of Review Score

The Review Score of 3.8 (3.750) out of 10 for Kent Street is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.750 for Kent Street is calculated as follows: ( (3 Excellents x 5) + (4 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 3.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Kent Street is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

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Megan Nxumalo

Job Title: Chief Registered Nurse & Registered Manager Joined: 2018

NHS Band 8a Registered Nurse - A Service Leader/Director with extensive experience and proven track record of building Health Programmes from the ground up and managing the day-to-day Clinical Care. Megan's experience includes clinical environments designed to provide high-quality care, by ensuring consistency and technical depth to deliver comprehensive assessment, planning, implementation, and evaluation. Megan's past responsibilities included carrying out full and thorough clinical and risk assessment, delivering holistic care, being sensitive to the needs and devising clinical treatments. Megan has a track record of using Standardised and specialist assessment, assessment, and screening tools to gather baseline information and inform treatment packages. She can work autonomously in relation to meet service user needs and develop tailored psycho-education for service users and coordinate with relevant healthcare professionals through both group and individual work.

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Muso Sibisi

Job Title: Chief of Operations Joined: 2020

Muso is in charge of Operations, Systems and the infrastructure that supports Nurses and Carers to deliver the care they need.

No image found

Muso Sibisi

Job Title: Chief of Operations Joined: 2020

Muso is in charge of Operations, Systems and the infrastructure that supports Nurses and Carers to deliver the care they need.

No image found

Muso Sibisi

Job Title: Chief of Operations Joined: 2020

Muso is in charge of Operations, Systems and the infrastructure that supports Nurses and Carers to deliver the care they need.

Frequently Asked Questions about Kent Street

How many Carers does Kent Street employ?

Kent Street employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kent Street to verify any information. View our terms and conditions. Kent Street has an Enhanced Service - more info.