Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Latest Reviews for Community Careline Services (Medway) Ltd

stars
stars 26 June 2023
Terrible company. Really let my partner down after 4 years of using their services, the service has been going downhill in recent months. So-called carers that can’t speak or understand English, carers that don’t drive and have to walk to appointments, turn up smelling of sweat. The manager who
has never made contact with my partner sent an email giving 6 days' notice that they were cancelling their service. Leaving us a few days to find another care company, which was most upsetting for someone with MS Would never recommend this company or its uncaring management.
Review from P K (Partner of Client/Service User)