Care Provided by Community Careline Services (Medway) Ltd
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Community Careline Services (Medway) Ltd for full pricing details and T&Cs.
Contact Community Careline Services (Medway) Ltd to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Community Careline Services Medway Ltd
- Private Owned
Person in charge
- Julia Hart (Registered Manager)
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Community Careline Services (Medway) Ltd Reviews (2)
8.0
Community Careline Services (Medway) Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Community Careline Services (Medway) Ltd has 2 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Community Careline Services (Medway) Ltd
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Review from A W (Granddaughter of Client) published on 18 May 2026 Submitted via Website•
Overall Experience
The care, compassion and support shown to my grandfather and our family has meant more than words can explain. Every member of staff has treated him with such dignity, patience and kindness, and it has brought us so much comfort knowing he is surrounded by people who genuinely care. Thank you for...
The care, compassion and support shown to my grandfather and our family has meant more than words can explain. Every member of staff has treated him with such dignity, patience and kindness, and it has brought us so much comfort knowing he is surrounded by people who genuinely care. Thank you for all of the hard work, reassurance and love you show every single day - it truly does not go unnoticed. We will always be grateful
↩Reply from Sarah Sheers, Operations Director at Community Careline Services (Medway) Ltd
Thank you so much for the review you have left us. We pride ourselves on providing compassionate care and it is lovely to hear that our support really made a difference to him and your family,
Review from P K (Partner of Client) published on 26 June 2023 Submitted via Website•
Overall Experience
Terrible company. Really let my partner down after 4 years of using their services, the service has been going downhill in recent months.
So-called carers that can’t speak or understand English, carers that don’t drive and have to walk to appointments, turn up smelling of sweat.
So-called carers that can’t speak or understand English, carers that don’t drive and have to walk to appointments, turn up smelling of sweat.
The manager who...
Terrible company. Really let my partner down after 4 years of using their services, the service has been going downhill in recent months.
So-called carers that can’t speak or understand English, carers that don’t drive and have to walk to appointments, turn up smelling of sweat.
The manager who has never made contact with my partner sent an email giving 6 days' notice that they were cancelling their service.
Leaving us a few days to find another care company, which was most upsetting for someone with MS
So-called carers that can’t speak or understand English, carers that don’t drive and have to walk to appointments, turn up smelling of sweat.
The manager who has never made contact with my partner sent an email giving 6 days' notice that they were cancelling their service.
Leaving us a few days to find another care company, which was most upsetting for someone with MS
Would never recommend this company or its uncaring management.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2021Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Community Careline Services (Medway) Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Community Careline Services (Medway) Ltd.
Accreditations
There are no accreditations posted yet for Community Careline Services (Medway) Ltd.
Meet the Team (0)
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Frequently Asked Questions about Community Careline Services (Medway) Ltd
How many Carers does Community Careline Services (Medway) Ltd employ?
Community Careline Services (Medway) Ltd employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Community Careline Services (Medway) Ltd to verify any information. View our terms and conditions. Community Careline Services (Medway) Ltd has a Basic Service -what a Basic Service includes.