Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Eternity Healthcare - Suffolk

stars
stars 15 January 2026
Very reliable carers and caring staff. Good and prompt communication. They help with cooking meals and providing breakfast. Provide assistance with weekly shopping and managing monies over the course of a week.
Review from Peter M (Brother of Client/Service User)
stars
stars 12 January 2026
A very friendly team they are always happy when they arrive , they let me know if anything is needed from the shop . They collect dads medicine for me as having them delivered wasn't working for us overall you couldn't also for a better team.
Review from Martin G (Son of Client/Service User)
stars
stars 12 January 2026
The staff at Eternity are very caring and work in a very professional manner. I would highly recommend them. They keep me updated about any concerns they have about my mum and I feel very confident that she is receiving the best possible care.
Review from Corinne P (Daughter of Client/Service User)
stars
stars 30 December 2025
Eternity Healthcare has provided care for my mother for the last few years. The carers are very friendly and provide a very high level of care. My mother gets on well with all her carers, as do we as a family. We are all very satisfied and happy with the care provided by Eternity Healthcare,
carers and management included.
Review from Steve P (Son of Client/Service User)