Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Auxilio Care

stars
stars 26 March 2024
The staff are very polite, helpful and very good with understanding my daughter and her needs. It’s a pleasant, relaxing atmosphere, which greatly helps. Within her own flat, my daughter can continue to learn, and improve her own life skills which she needs and enjoys, the help of her carers.
Review from Barry D (Father of Client/Service User)
stars
stars 26 March 2024
My son has been at Richmond Road for 8 years now, the new management listens to their clients but also their family. This is a lot better than previous management. It's so good to see the client come first.
Review from D P (Mother of Client/Service User)
stars
stars 21 March 2024
A professional and caring service. A full care plan was created and delivered against. Competent and caring support workers who were experienced and skilled in the type and level of care required. The support provided by the managers was excellent and they understood the need for flexibility and
accommodated changes well.
Review from Neelu J (Wife of Client/Service User)