Submit a Review for Visiting Angels North Hertfordshire
Suite Y, Thrifty House, 4 Bilton Road, Hitchin, SG4 0SB
View Full Details of Visiting Angels North HertfordshireLatest Reviews for Visiting Angels North Hertfordshire
15 October 2025
I have been a client of Visiting Angels since last May to help care for my wife who has Alzheimer's, the continuity of staff, caring nature plus attention to detail have proved second to none. The home manager and director are always making sure all staff go the extra mile to satisfy the person's needs, important things like picking up prescriptions plus making vital phone calls on behalf of the client. The special emergency line service actually works as I have found out firsthand, I have nothing but thanks and lots of praise for this company.
02 June 2025
Following a fall at home, I contracted Visiting Angels on behalf of my mother initially for short-term help allowing me to retrun to work immediately. I was immediately impressed by the care, attention to detail and professionalism of the team, as well as the immediate rapport they all built with my mother. This was our and her first experience of having carers into the house and their efforts above made this seamless and stress-free for both of us. Although initially this was a short-term placement, soon after my mother had to enter hospital for 6-7 weeks but their care and interest did not reduce during this time, with regular visits to my mother in hopspital for assessment but also for social/personal reasons. I feel this was above and beyond what I had expected, and made me realise how lucky we were to have their support. Following her sudden discharge they re-accommodated to her needs immediately. I wholeheartedly recommend Visiting Angels and their carers.
29 May 2025
Mum and dad have always been very wary about having carers in the home and losing their independence. Finding visiting angels has been such positive experience for my parents and myself. The care being provided enables my parents to feel that they are in control and they feel that they have found new friends rather than carers. All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit. I love the app they use, which enables me to keep in touch with what has happened at each visit. Visiting Angels have given me reassurance and lifted some of the concerns I have regarding my mum and dad living independently.
15 April 2025
The carer is always on time and if for any reason is going to be late, she will contact mum. She is very professional, caring and industrious while she is with mum. It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises. The accessibility of the company is excellent and they are always conferring with mum and making sure she is happy.
20 February 2025
Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in her home for as long as possible.
13 February 2025
The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is in safe hands.
01 November 2024
We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would certainly use them again if the situation arises.
12 August 2024
I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.
14 June 2024
Their name is true to the care they give! They are amazing angels. The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia. The management of their service is first class too. Personal-centred care. I would recommend them without hesitation.
25 March 2024
We can't express anything but gratitude for the excellent, caring, and enjoyable service we received for our mother. The service providers always go the extra mile without any difficulty, and no matter how big or small our requests are, we've never been let down. We're incredibly grateful and so is our mother. Thank you.
27 February 2024
The Visiting Angels have been helping my elderly parents by cooking their weekend dinners. They have been friendly and reliable and have made delicious food - we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier and will definitely recommend them to anyone else needing help.
16 February 2024
Visiting Angels North Herts is a first-class, professional, caring and absolutely wonderful home care provider. Nothing is too much trouble and my mum looks forward to every visit. I would highly recommend the service and am so glad I decided to sign up to their services.
Latest Reviews for Visiting Angels North Hertfordshire
15 October 2025
I have been a client of Visiting Angels since last May to help care for my wife who has Alzheimer's, the continuity of staff, caring nature plus attention to detail have proved second to none. The home manager and director are always making sure all staff go the extra mile to satisfy the person's needs, important things like picking up prescriptions plus making vital phone calls on behalf of the client. The special emergency line service actually works as I have found out firsthand, I have nothing but thanks and lots of praise for this company.
02 June 2025
Following a fall at home, I contracted Visiting Angels on behalf of my mother initially for short-term help allowing me to retrun to work immediately. I was immediately impressed by the care, attention to detail and professionalism of the team, as well as the immediate rapport they all built with my mother. This was our and her first experience of having carers into the house and their efforts above made this seamless and stress-free for both of us. Although initially this was a short-term placement, soon after my mother had to enter hospital for 6-7 weeks but their care and interest did not reduce during this time, with regular visits to my mother in hopspital for assessment but also for social/personal reasons. I feel this was above and beyond what I had expected, and made me realise how lucky we were to have their support. Following her sudden discharge they re-accommodated to her needs immediately. I wholeheartedly recommend Visiting Angels and their carers.
29 May 2025
Mum and dad have always been very wary about having carers in the home and losing their independence. Finding visiting angels has been such positive experience for my parents and myself. The care being provided enables my parents to feel that they are in control and they feel that they have found new friends rather than carers. All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit. I love the app they use, which enables me to keep in touch with what has happened at each visit. Visiting Angels have given me reassurance and lifted some of the concerns I have regarding my mum and dad living independently.
15 April 2025
The carer is always on time and if for any reason is going to be late, she will contact mum. She is very professional, caring and industrious while she is with mum. It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises. The accessibility of the company is excellent and they are always conferring with mum and making sure she is happy.
20 February 2025
Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in her home for as long as possible.
13 February 2025
The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is in safe hands.
01 November 2024
We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would certainly use them again if the situation arises.
12 August 2024
I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.
14 June 2024
Their name is true to the care they give! They are amazing angels. The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia. The management of their service is first class too. Personal-centred care. I would recommend them without hesitation.
25 March 2024
We can't express anything but gratitude for the excellent, caring, and enjoyable service we received for our mother. The service providers always go the extra mile without any difficulty, and no matter how big or small our requests are, we've never been let down. We're incredibly grateful and so is our mother. Thank you.
27 February 2024
The Visiting Angels have been helping my elderly parents by cooking their weekend dinners. They have been friendly and reliable and have made delicious food - we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier and will definitely recommend them to anyone else needing help.
16 February 2024
Visiting Angels North Herts is a first-class, professional, caring and absolutely wonderful home care provider. Nothing is too much trouble and my mum looks forward to every visit. I would highly recommend the service and am so glad I decided to sign up to their services.