Care Provided by Visiting Angels North Hertfordshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Visiting Angels North Hertfordshire are competitively priced and do not have any hidden charges for travel, administration, late calls or early calls. Visiting Angels North Hertfordshire do not charge extra for weekends.
Visiting Angels North Hertfordshire charge on an hourly basis for Home Care services and for Live in Care on a weekly basis.
The price(s) shown are provided by the agency. Contact Visiting Angels North Hertfordshire for full pricing details and T&Cs.
Contact Visiting Angels North Hertfordshire to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Visiting Angels
- Private Owned
Person in charge
- Shelley Lowden (Registered Manager)
Are you the Owner/Manager of Visiting Angels North Hertfordshire?View your Advertising Options
Visiting Angels North Hertfordshire Reviews (23)
9.9
Visiting Angels North Hertfordshire has a Review Score of 9.9 (9.903) out of 10, based on 18 reviews in the last 2 years.
Over all time Visiting Angels North Hertfordshire has 23 reviews.
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Review from Dorothy S (Daughter of Client) published on 26 August 2026 Submitted via Website•
Overall Experience
We were extremely pleased with the care our mum received from Pooja, Shelley and all the carers. All of them treated mum with kindness and dignity. There were regular meetings in order to update what needed to be instigated and all staff were careful to carry out all instructions.
Mum enjoyed...
We were extremely pleased with the care our mum received from Pooja, Shelley and all the carers. All of them treated mum with kindness and dignity. There were regular meetings in order to update what needed to be instigated and all staff were careful to carry out all instructions.
Mum enjoyed the time spent with all the ladies and became very fond of them.
Mum enjoyed the time spent with all the ladies and became very fond of them.
I would very much recommend this care company to others
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and thoughtful review.It was truly a privilege for our team to support your mum, and we are delighted to hear that she enjoyed spending time with our team. Treating every client with kindness, dignity, and compassion is at the heart of everything we do, so your...
Thank you so much for your kind and thoughtful review.It was truly a privilege for our team to support your mum, and we are delighted to hear that she enjoyed spending time with our team. Treating every client with kindness, dignity, and compassion is at the heart of everything we do, so your feedback means a great deal to us.
We are also pleased that our regular reviews and communication helped ensure your mum's care remained tailored to her needs. Building meaningful relationships with our clients and the family is so important, and it is wonderful to know that your mum became so fond of the ladies who visited her.
On behalf of everyone at Visiting Angels North Hertfordshire, thank you for trusting us with your mum's care and for recommending our service to others. We wish you and your family all the very best.
Review from E T (Daughter of Client) published on 24 August 2026 Submitted via Website•
Overall Experience
I cannot recommend the care package highly enough. My mum is exceptionally well looked after, and the carers do so much more than simply provide practical support - they genuinely engage with her, stimulate her, and make her feel valued and understood.
What has impressed me most is the way the...
I cannot recommend the care package highly enough. My mum is exceptionally well looked after, and the carers do so much more than simply provide practical support - they genuinely engage with her, stimulate her, and make her feel valued and understood.
What has impressed me most is the way the carers have taken the time to get to know Mum as a person. They have tapped into her individual personality, interests and sense of humour, making their visits meaningful, enjoyable and something she genuinely looks forward to. It is clear that they care about her as an individual, not simply as someone receiving care.
What has impressed me most is the way the carers have taken the time to get to know Mum as a person. They have tapped into her individual personality, interests and sense of humour, making their visits meaningful, enjoyable and something she genuinely looks forward to. It is clear that they care about her as an individual, not simply as someone receiving care.
As a daughter, I also feel incredibly supported and listened to. When Mum has been in hospital, Pooja and Shelley have been there to reassure me, answer my questions and help me navigate what can They care for Mum with their hearts as well as their professionalism, and I am incredibly grateful for the support they give us both.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your incredibly kind review. Knowing that your mum feels valued, understood and genuinely looks forward to our visits means so much to us.At Visiting Angels, we believe care is about building meaningful relationships and seeing the person behind the care needs, so it is...
Thank you so much for your incredibly kind review. Knowing that your mum feels valued, understood and genuinely looks forward to our visits means so much to us.At Visiting Angels, we believe care is about building meaningful relationships and seeing the person behind the care needs, so it is wonderful to hear that our Angels have connected with your mum in such a special way.
Thank you also for your kind words about Pooja and Shelley. We know how difficult and emotional hospital stays can be, and we are pleased we could provide support and reassurance during those challenging times.
It is a privilege to support your mum and your family, and we are truly grateful for the trust you place in us. Your feedback means the world to our entire team.
Review from L R (Daughter of Client) published on 10 July 2026 Submitted via Website•
Overall Experience
Pooja, Shelley and all the carers who support mum on a daily basis have always been professional, polite and friendly.
They always discuss what needs doing in terms of support.
They regularly take mum out and ensure she returns safely, helping her with any shopping she may have.
They always discuss what needs doing in terms of support.
They regularly take mum out and ensure she returns safely, helping her with any shopping she may have.
We are kept...
Pooja, Shelley and all the carers who support mum on a daily basis have always been professional, polite and friendly.
They always discuss what needs doing in terms of support.
They regularly take mum out and ensure she returns safely, helping her with any shopping she may have.
We are kept updated with daily log, emails and phone calls.
They always discuss what needs doing in terms of support.
They regularly take mum out and ensure she returns safely, helping her with any shopping she may have.
We are kept updated with daily log, emails and phone calls.
Well done!
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your wonderful review and kind words. It means a great deal to us to know that you are happy with the support your mum receives from our team. We are passionate about providing care that is professional, compassionate, and tailored to each individual's needs, so it is lovely...
Thank you so much for your wonderful review and kind words. It means a great deal to us to know that you are happy with the support your mum receives from our team. We are passionate about providing care that is professional, compassionate, and tailored to each individual's needs, so it is lovely to hear that this is reflected in your mum's daily care.We believe that open communication is essential, and we are pleased that the daily logs, emails, and phone calls help keep you informed and reassured. Supporting your mum to remain active and independent, whether that's accompanying her on outings or helping with shopping, is an important part of the personalised care we strive to provide.
Thank you for placing your trust in us!
Review from D M (Daughter of Client) published on 3 July 2026 Submitted via Website•
Overall Experience
An incredible and very professional team of amazing people. The care received from them is carefully tailored to help my mother remain living independently, safely and securely in her own home. The companionship and respect shown, the cheerful help with a range of tasks and trips to the park when...
An incredible and very professional team of amazing people. The care received from them is carefully tailored to help my mother remain living independently, safely and securely in her own home. The companionship and respect shown, the cheerful help with a range of tasks and trips to the park when the weather's good are highly valued by her. I strongly recommend them to anyone in a similar situation.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
We are truly grateful for your kind words and delighted to hear that your mother is able to continue living independently, safely, and comfortably in her own home with our support. It means a great deal to us that the companionship, respect, and personalised care provided by our team have made such...
We are truly grateful for your kind words and delighted to hear that your mother is able to continue living independently, safely, and comfortably in her own home with our support. It means a great deal to us that the companionship, respect, and personalised care provided by our team have made such a positive difference to her daily life. Our Angels are passionate about helping clients maintain their independence while enjoying the activities they love, so we're especially pleased to hear that the trips to the park and support with everyday tasks are so valued.Thank you for placing your trust in us and for taking the time to share your experience. Your recommendation means so much to our entire team.
Review from Julia W (Daughter of Client) published on 3 July 2026 Submitted via Website•
Overall Experience
My mother receives consistent exceptional care, very attentive, compassionate and a genuine care about her well-being. Specific instances of kindness, such as, helping her with daily conversations and activities have made a significant difference. The team are reliable, communicates effectively...
My mother receives consistent exceptional care, very attentive, compassionate and a genuine care about her well-being. Specific instances of kindness, such as, helping her with daily conversations and activities have made a significant difference. The team are reliable, communicates effectively with the family and keeps us informed about her health and any concerns.
I highly recommend Visiting Angels for anyone seeking quality care for their loved ones especially if you are seeking peace of mind knowing she is in good hands.The dedication and support provided have truly transformed my mother's daily life for the better and has allowed the family to focus on spending quality time with her.
I highly recommend Visiting Angels for anyone seeking quality care for their loved ones especially if you are seeking peace of mind knowing she is in good hands.The dedication and support provided have truly transformed my mother's daily life for the better and has allowed the family to focus on spending quality time with her.
Thank you to all the staff
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your heartfelt review and kind recommendation! We are honoured to be supporting your mother and delighted to hear that the care she receives has made such a positive difference to her daily life. Providing compassionate, attentive, and person-centred care is at the heart of...
Thank you so much for your heartfelt review and kind recommendation! We are honoured to be supporting your mother and delighted to hear that the care she receives has made such a positive difference to her daily life. Providing compassionate, attentive, and person-centred care is at the heart of everything we do, so it means a great deal to know that our team's dedication is helping her remain happy, engaged, and well supported. We're especially pleased that our communication with your family has given you peace of mind. We believe that working closely with families and keeping them informed is an important part of delivering the highest quality care. Knowing that our support allows you and your family to focus on spending meaningful, quality time with your mother is one of the greatest compliments we could receive. Thank you for recognising the kindness, reliability, and commitment of our caregivers and office team.
Review from Maria S (Daughter of Client) published on 29 June 2026 Submitted via Website•
Overall Experience
Our elderly mother (94 years young) has been in the care of visiting angels for a few years now, she initially only needed help once a week, as she was too proud to admit she needed help, over time, this has progressed to daily hourly visits in the morning with help for taking meds and help...
Our elderly mother (94 years young) has been in the care of visiting angels for a few years now, she initially only needed help once a week, as she was too proud to admit she needed help, over time, this has progressed to daily hourly visits in the morning with help for taking meds and help showering, as well as evening visits to ensure she has a meal and check she is ok before bed. Being an independent and proud lady she was reluctant at first but visiting angels won her trust and we were able to increase the help she needed over time. This has enabled her to remain living at home, chat to kind people everyday as well as receive the care she needs. The name 'visiting Angels' is exactly what we her carers are. As her daughter living over an hour away, I feel reassured she is receiving the right care delivered by 'friends' to remain independent and in the knowledge our mother is safe and looked after. She considers her carers as friends and looks forward to seeing them.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your wonderful and heartfelt review. It truly means a great deal to us to hear how your mum has grown in confidence with our support and that she feels happy, safe, and well cared for in her own home. We completely understand how important independence is, especially for...
Thank you so much for your wonderful and heartfelt review. It truly means a great deal to us to hear how your mum has grown in confidence with our support and that she feels happy, safe, and well cared for in her own home. We completely understand how important independence is, especially for someone as proud and strong as your mum, and we're so pleased we've been able to support her journey from weekly visits to daily care in a way that feels respectful, gradual, and empowering. Building trust is at the heart of everything we do. It's especially lovely to hear that she considers her caregivers as friends and looks forward to their visits-those meaningful connections are exactly what Visiting Angels is all about. We're also so glad we can give you reassurance and peace of mind, knowing your mum is supported, safe, and able to remain in the place she loves. Thank you for trusting us with her care-it is truly a privilege.
Review from Amanda A (Daughter of Client) published on 26 April 2026 Submitted via Website•
Overall Experience
The care my mum is receiving while living with Parkinson's is excellent. The carers all show kindness and patience while looking after mum. They take time to understand her individual routines and needs and always treat her with dignity.
Communication with day to day care via the app is really...
The care my mum is receiving while living with Parkinson's is excellent. The carers all show kindness and patience while looking after mum. They take time to understand her individual routines and needs and always treat her with dignity.
Communication with day to day care via the app is really useful and informative. The managers are always available, understanding and proactive in their approach to mum's care.
Communication with day to day care via the app is really useful and informative. The managers are always available, understanding and proactive in their approach to mum's care.
As a family we are incredibly grateful for the support given to mum and would highly recommend this team to anyone needing high-quality, compassionate care.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and thoughtful words - they truly mean a great deal to our whole team.We feel honoured to be supporting your mum and are so pleased to hear she is receiving the care she deserves while living with Parkinson's. Taking the time to understand her individual routines...
Thank you so much for your kind and thoughtful words - they truly mean a great deal to our whole team.We feel honoured to be supporting your mum and are so pleased to hear she is receiving the care she deserves while living with Parkinson's. Taking the time to understand her individual routines and needs, while ensuring she is always treated with dignity and respect, is at the heart of what we do.
It's lovely to know that the carers' kindness and patience are making a positive difference each day. Your feedback will mean so much to them.
We're also glad the app helps keep you informed and reassured, and that you feel supported by our management team.
Thank you again for your trust and recommendation - it's a privilege to support your mum and your family.
Review from S P (Son of Client) published on 14 April 2026 Submitted via Website•
Overall Experience
Excellent company with highly competent and caring staff. Their medical knowledge is helpful and they'll drop everything and come for emergencies. Their charges are on the high side but you do get what you pay for.
Excellent company with highly competent and caring staff. Their medical knowledge is helpful and they'll drop everything and come for emergencies. Their charges are on the high side but you do get what you pay for.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and honest words - they truly mean a great deal to all of us.We're so pleased to hear that you've felt the compassion and competence of our team. Delivering care that is not only professional, but genuinely kind and reassuring, is at the heart of everything we do....
Thank you so much for your kind and honest words - they truly mean a great deal to all of us.We're so pleased to hear that you've felt the compassion and competence of our team. Delivering care that is not only professional, but genuinely kind and reassuring, is at the heart of everything we do. Knowing that we've been able to support you, especially in urgent moments when it matters most, means so much to us.
We also really appreciate your openness regarding our fees. We always aim to provide a level of care, reliability and responsiveness that families can truly depend on, and it's reassuring to know that this has been reflected in your experience.
Thank you again for your trust - it's a privilege to be there for you and to support Mum in the moments that matter most.
Review from J M (Daughter of Client) published on 25 March 2026 Submitted via Website•
Overall Experience
The visiting angels (or as we called them mums angels ) have been amazing in the 4 months that we have used before mum went into a care home.
The advice and guidance that has been given has been invaluable. From the knowledge of dementia and medical issues. Has many times helped to get extra...
The visiting angels (or as we called them mums angels ) have been amazing in the 4 months that we have used before mum went into a care home.
The advice and guidance that has been given has been invaluable. From the knowledge of dementia and medical issues. Has many times helped to get extra support from the GP and other departments.
The help ensuring practical things have been put into place in the home, which helped mum so much.
The ladies are always cheerful and engaging in conversation with mum. Helping to get her up in the morning , getting into the shower and dressed. A bug thank you to Shelly, Pooja, Bridgett and Charn.
The app that visiting angels use is incredible as I could see after each visit what had taken place.
The advice and guidance that has been given has been invaluable. From the knowledge of dementia and medical issues. Has many times helped to get extra support from the GP and other departments.
The help ensuring practical things have been put into place in the home, which helped mum so much.
The ladies are always cheerful and engaging in conversation with mum. Helping to get her up in the morning , getting into the shower and dressed. A bug thank you to Shelly, Pooja, Bridgett and Charn.
The app that visiting angels use is incredible as I could see after each visit what had taken place.
My only one regret is that I didn't find visiting angels sooner. To help support mum and myself in so many ways.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your heartfelt review - it truly means so much to all of us. We feel honoured to have been part of your mum's journey and to have supported both of you during those important months. Hearing that our advice and guidance made a difference, particularly around dementia care and...
Thank you so much for your heartfelt review - it truly means so much to all of us. We feel honoured to have been part of your mum's journey and to have supported both of you during those important months. Hearing that our advice and guidance made a difference, particularly around dementia care and navigating additional support, is incredibly meaningful. We always strive to support not just our clients, but their families too, so it's wonderful to know you felt that. We're so pleased that the practical support at home, along with the daily routines and companionship, helped your mum feel more comfortable. Moments like helping her start the day with dignity and warmth are at the heart of what we do. We're also glad the app provided you with peace of mind and kept you connected to your mum's care. Thank you again for your trust, and for allowing us to be "mum's angels." We only wish we had been there sooner too!
Review from P M (Friend of Client) published on 12 March 2026 Submitted via Website•
Overall Experience
This company live up to their name.
The professional care is provided with compassion and good humour;the hour-long visits quickly established a familiarity with the client and her husband which was a pleasure and relief to witness.
The professional care is provided with compassion and good humour;the hour-long visits quickly established a familiarity with the client and her husband which was a pleasure and relief to witness.
On several occasions the Angels worked above and beyond,and no...
This company live up to their name.
The professional care is provided with compassion and good humour;the hour-long visits quickly established a familiarity with the client and her husband which was a pleasure and relief to witness.
On several occasions the Angels worked above and beyond,and no situation appeared too much trouble.
The after-care compassion, attendance at the funeral service and regular welfare visits and phone calls to my friend have been such a welcome boost for him.
I am very grateful and inspired by their work.
The professional care is provided with compassion and good humour;the hour-long visits quickly established a familiarity with the client and her husband which was a pleasure and relief to witness.
On several occasions the Angels worked above and beyond,and no situation appeared too much trouble.
The after-care compassion, attendance at the funeral service and regular welfare visits and phone calls to my friend have been such a welcome boost for him.
I am very grateful and inspired by their work.
Thankyou Angels.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and heartfelt words. Your feedback truly means a great deal to our whole team.It was a privilege to support your friend and his wife, and we're grateful you trusted us during such an important time in their lives. For us, care is not only about practical support,...
Thank you so much for your kind and heartfelt words. Your feedback truly means a great deal to our whole team.It was a privilege to support your friend and his wife, and we're grateful you trusted us during such an important time in their lives. For us, care is not only about practical support, but also about building genuine relationships and bringing warmth, compassion and reassurance to every visit. We're so pleased this was reflected in the care they received.
Your recognition of the team going above and beyond is deeply appreciated. Our caregivers care very much about the people they support, and forming that connection with both your friend and his wife meant a lot to them too.
We're also touched that you mentioned the continued support following her passing. At Visiting Angels, we believe care extends beyond our visits, and we're glad the welfare calls and visits have brought some comfort during a difficult time.
Thank you again for your gratitude and support.
Review from Jane S (Daughter of Client) published on 5 March 2026 Submitted via Website•
Overall Experience
We began using Visiting Angels in October 2025 to help care for my parents, and the experience has been positive from the start.
Initially, we arranged part-time support, but as my mother's dementia progressed, we transitioned to live-in carers. Throughout every stage the team has been...
We began using Visiting Angels in October 2025 to help care for my parents, and the experience has been positive from the start.
Initially, we arranged part-time support, but as my mother's dementia progressed, we transitioned to live-in carers. Throughout every stage the team has been compassionate, knowledgeable and supportive.
We are currently in the process of finding live-in carers who understand my mother's needs, and Visiting Angels have been very helpful and patient in supporting us through this transition.
Initially, we arranged part-time support, but as my mother's dementia progressed, we transitioned to live-in carers. Throughout every stage the team has been compassionate, knowledgeable and supportive.
We are currently in the process of finding live-in carers who understand my mother's needs, and Visiting Angels have been very helpful and patient in supporting us through this transition.
Knowing my parents are in safe, capable hands has given our family real peace of mind. I would not hesitate to recommend Visiting Angels to anyone looking for reliable, home care services who genuinely care about the wellbeing of the families they support.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to share your experience. Your words truly mean a great deal to our whole team.It has been a privilege to support your parents since October, and we're so grateful for the trust you've placed in us during what we know has been an emotional and evolving...
Thank you so much for taking the time to share your experience. Your words truly mean a great deal to our whole team.It has been a privilege to support your parents since October, and we're so grateful for the trust you've placed in us during what we know has been an emotional and evolving journey. Supporting a loved one with progressing dementia can be incredibly challenging, and we are honoured to walk alongside you through each stage - adapting care as needs change and ensuring your mum remains at the heart of every decision. Knowing that you feel peace of mind and confidence in the care your parents are receiving is the greatest compliment we could receive. Thank you again for your recommendation and for allowing us to be part of your family's support network - it truly is a responsibility we hold with care and respect. We thank you for choosing us!
Review from Gillian C (Client / Service User) published on 18 November 2025 Submitted via Website•
Overall Experience
Following a fall at home I needed some help during my recovery period and found Visiting Angels. I was initially concerned about needing to ask for help as I am a very independent person but after meeting them I was very impressed with their kindness and care. They helped me to regain my confidence...
Following a fall at home I needed some help during my recovery period and found Visiting Angels. I was initially concerned about needing to ask for help as I am a very independent person but after meeting them I was very impressed with their kindness and care. They helped me to regain my confidence in looking after myself again and were so kind and it was a real pleasure to see them on the days they came to visit. With their support it relieved my family of the pressure of re arranging the whole of their lives to take care of me and enabled them to feel happy that I was being supported. I would have no hesitation in using them again should the need arise.
I have no hesitation in recommending their services and cannot praise them highly enough.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your wonderful review. We're truly grateful that you chose Visiting Angels to support you during your recovery, especially as someone who values their independence. It means a great deal to hear that our team helped you regain confidence and made you feel comfortable and cared...
Thank you so much for your wonderful review. We're truly grateful that you chose Visiting Angels to support you during your recovery, especially as someone who values their independence. It means a great deal to hear that our team helped you regain confidence and made you feel comfortable and cared for throughout your journey.We're also glad that our visits brought peace of mind to your family - supporting both our clients and their loved ones is incredibly important to us.
It was an absolute pleasure to be part of your recovery, and we're always here if you ever need us again. Thank you for your kind words and your recommendation - it really does mean the world to our team.
Review from Ron C (Husband of Client) published on 15 October 2025 Submitted via Website•
Overall Experience
I have been a client of Visiting Angels since last May to help care for my wife who has Alzheimer's, the continuity of staff, caring nature plus attention to detail have proved second to none. The home manager and director are always making sure all staff go the extra mile to satisfy the person's...
I have been a client of Visiting Angels since last May to help care for my wife who has Alzheimer's, the continuity of staff, caring nature plus attention to detail have proved second to none. The home manager and director are always making sure all staff go the extra mile to satisfy the person's needs, important things like picking up prescriptions plus making vital phone calls on behalf of the client.
The special emergency line service actually works as I have found out firsthand, I have nothing but thanks and lots of praise for this company.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to share your kind words. It truly means the world to our whole team to know that we've been able to make a positive difference for you and your wife. Continuity of care, compassion, and going the extra mile are at the heart of everything we do, and your...
Thank you so much for taking the time to share your kind words. It truly means the world to our whole team to know that we've been able to make a positive difference for you and your wife. Continuity of care, compassion, and going the extra mile are at the heart of everything we do, and your feedback reminds us why we do it. We're so glad that our team has been able to provide the support and reassurance you deserve. Thank you again for your trust in Visiting Angels; it's a privilege to be part of your care journey.
Review from T S (Daughter of Client) published on 29 May 2025 Submitted via Website•
Overall Experience
Mum and dad have always been very wary about having carers in the home and losing their independence.
Finding visiting angels has been such positive experience for my parents and myself.
Finding visiting angels has been such positive experience for my parents and myself.
The care being provided enables my parents to feel that they are in control and they feel that they...
Mum and dad have always been very wary about having carers in the home and losing their independence.
Finding visiting angels has been such positive experience for my parents and myself.
The care being provided enables my parents to feel that they are in control and they feel that they have found new friends rather than carers.
All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit.
I love the app they use, which enables me to keep in touch with what has happened at each visit.
Finding visiting angels has been such positive experience for my parents and myself.
The care being provided enables my parents to feel that they are in control and they feel that they have found new friends rather than carers.
All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit.
I love the app they use, which enables me to keep in touch with what has happened at each visit.
Visiting Angels have given me reassurance and lifted some of the concerns I have regarding my mum and dad living independently.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your parents have had such a positive experience with Visiting Angels, and that our care has helped them feel supported without compromising their independence.It's wonderful to know they feel they've...
Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your parents have had such a positive experience with Visiting Angels, and that our care has helped them feel supported without compromising their independence.It's wonderful to know they feel they've found new friends in our carers-that's exactly the kind of relationship we strive to build. We're also pleased that the app has helped keep you informed and reassured, especially when supporting loved ones from a distance can be so challenging.Thank you again for your trust and support- it means the world to our team!
Review from Sarah O (Daughter of Client) published on 15 April 2025 Submitted via Website•
Overall Experience
The carer is always on time and if for any reason is going to be late, she will contact mum. She is very professional, caring and industrious while she is with mum.
It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum...
The carer is always on time and if for any reason is going to be late, she will contact mum. She is very professional, caring and industrious while she is with mum.
It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises.
It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises.
The accessibility of the company is excellent and they are always conferring with mum and making sure she is happy.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your thoughtful and detailed review. We're so pleased to hear how well your mum is getting on with her carer - it's lovely to know that her gentle and professional approach has helped your mum feel comfortable and supported in her own home. Encouraging independence while being...
Thank you so much for your thoughtful and detailed review. We're so pleased to hear how well your mum is getting on with her carer - it's lovely to know that her gentle and professional approach has helped your mum feel comfortable and supported in her own home. Encouraging independence while being ready to lend a hand is exactly the balance we aim for, and we're delighted it's making a difference. We're also really glad to hear you've found our communication and accessibility helpful - your feedback means a lot to the whole team. Thank you again for your kind words and trust in us.
Review from J W (Daughter of Client) published on 20 February 2025 Submitted via Website•
Overall Experience
Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in...
Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in her home for as long as possible.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
We thank you very much for your kind review! It's been an absolute pleasure looking after your wonderful mum and having endless laughs and dances with her!
Review from E O (Daughter of Client) published on 13 February 2025 Submitted via Website•
Overall Experience
The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is...
The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is in safe hands.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind review. It has been a pleasure to help Mum and to help her remain independent.
Review from Angela S (Daughter of Client) published on 1 November 2024 Submitted via Website•
Overall Experience
We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would...
We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would certainly use them again if the situation arises.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind words. It was truly our pleasure to support your mum's recovery journey and see her regain her strength and confidence after her fall. We're honoured to have been part of her rehabilitation and thrilled to see the wonderful progress she's made. Wishing her continued health and happiness!
Review from R C (Wife of Client) published on 12 August 2024 Submitted via Website•
Overall Experience
I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.
I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to share your experience. We're delighted to hear that our caregiver was able to support you and your husband for his retinopathy appointment. We understand how challenging it can be to attend such appointments, and we're so pleased that we could be there to...
Thank you so much for taking the time to share your experience. We're delighted to hear that our caregiver was able to support you and your husband for his retinopathy appointment. We understand how challenging it can be to attend such appointments, and we're so pleased that we could be there to assist and make the experience smoother for both of you. Your feedback motivates us to continue providing compassionate and reliable care for our clients. If there's anything more we can do to support you and your husband, please don't hesitate to reach out.
Review from Sandra D (Sister-in-law of Client) published on 14 June 2024 Submitted via Website•
Overall Experience
Their name is true to the care they give!
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The...
Their name is true to the care they give!
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The management of their service is first class too. Personal-centred care.
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The management of their service is first class too. Personal-centred care.
I would recommend them without hesitation.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind words! We're deeply honoured by your praise and grateful to hear that our care has had such a positive impact on your family member's life. Providing personalized, compassionate care in the comfort of home is our top priority, especially for those with dementia....
Thank you so much for your kind words! We're deeply honoured by your praise and grateful to hear that our care has had such a positive impact on your family member's life. Providing personalized, compassionate care in the comfort of home is our top priority, especially for those with dementia. Knowing that we've made a difference and earned your trust means the world to us. Thank you for your recommendation!
News (0)
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Awards / Recognitions (3)
- 30 May 2025Recipient: Visiting Angels North Hertfordshire
- 31 May 2023Recipient: Visiting Angels
- 31 Mar 2022Recipient: Visiting Angels
Accreditations
There are no accreditations posted yet for Visiting Angels North Hertfordshire.
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Frequently Asked Questions about Visiting Angels North Hertfordshire
How many Carers does Visiting Angels North Hertfordshire employ?
Visiting Angels North Hertfordshire employs 8 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels North Hertfordshire to verify any information. View our terms and conditions. Visiting Angels North Hertfordshire has a Basic Service -what a Basic Service includes.