Care Provided by Visiting Angels North Hertfordshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Visiting Angels North Hertfordshire are competitively priced and do not have any hidden charges for travel, administration, late calls or early calls. Visiting Angels North Hertfordshire do not charge extra for weekends.
Visiting Angels North Hertfordshire charge on an hourly basis for Home Care services and for Live in Care on a weekly basis.
The price(s) shown are provided by the agency. Contact Visiting Angels North Hertfordshire for full pricing details and T&Cs.
Contact Visiting Angels North Hertfordshire to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Visiting Angels
- Private Owned
Person in charge
- Shelley Lowden (Registered Manager)
Are you the Owner/Manager of Visiting Angels North Hertfordshire?View your Advertising Options
Visiting Angels North Hertfordshire Reviews (22)
9.9
Visiting Angels North Hertfordshire has a Review Score of 9.9 (9.903) out of 10, based on 17 reviews in the last 2 years.
Over all time Visiting Angels North Hertfordshire has 22 reviews.
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Overall Experience
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Review from L R (Daughter of Client) published on 10 July 2026 Submitted via Website•
Overall Experience
Pooja, Shelley and all the carers who support mum on a daily basis have always been professional, polite and friendly.
They always discuss what needs doing in terms of support.
They regularly take mum out and ensure she returns safely, helping her with any shopping she may have.
We are kept updated with daily log, emails and phone calls.
They always discuss what needs doing in terms of support.
They regularly take mum out and ensure she returns safely, helping her with any shopping she may have.
We are kept updated with daily log, emails and phone calls.
Well done!
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Review from D M (Daughter of Client) published on 3 July 2026 Submitted via Website•
Overall Experience
An incredible and very professional team of amazing people. The care received from them is carefully tailored to help my mother remain living independently, safely and securely in her own home. The companionship and respect shown, the cheerful help with a range of tasks and trips to the park when the weather's good are highly valued by her. I strongly recommend them to anyone in a similar situation.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
We are truly grateful for your kind words and delighted to hear that your mother is able to continue living independently, safely, and comfortably in her own home with our support. It means a great deal to us that the companionship, respect, and personalised care provided by our team have made such...
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Review from Julia W (Daughter of Client) published on 3 July 2026 Submitted via Website•
Overall Experience
My mother receives consistent exceptional care, very attentive, compassionate and a genuine care about her well-being. Specific instances of kindness, such as, helping her with daily conversations and activities have made a significant difference. The team are reliable, communicates effectively with the family and keeps us informed about her health and any concerns.
I highly recommend Visiting Angels for anyone seeking quality care for their loved ones especially if you are seeking peace of mind knowing she is in good hands.The dedication and support provided have truly transformed my mother's daily life for the better and has allowed the family to focus on spending quality time with her.
I highly recommend Visiting Angels for anyone seeking quality care for their loved ones especially if you are seeking peace of mind knowing she is in good hands.The dedication and support provided have truly transformed my mother's daily life for the better and has allowed the family to focus on spending quality time with her.
Thank you to all the staff
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your heartfelt review and kind recommendation! We are honoured to be supporting your mother and delighted to hear that the care she receives has made such a positive difference to her daily life. Providing compassionate, attentive, and person-centred care is at the heart of...
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Review from Maria S (Daughter of Client) published on 29 June 2026 Submitted via Website•
Overall Experience
Our elderly mother (94 years young) has been in the care of visiting angels for a few years now, she initially only needed help once a week, as she was too proud to admit she needed help, over time, this has progressed to daily hourly visits in the morning with help for taking meds and help showering, as well as evening visits to ensure she has a meal and check she is ok before bed. Being an independent and proud lady she was reluctant at first but visiting angels won her trust and we were able to increase the help she needed over time. This has enabled her to remain living at home, chat to kind people everyday as well as receive the care she needs. The name 'visiting Angels' is exactly what we her carers are. As her daughter living over an hour away, I feel reassured she is receiving the right care delivered by 'friends' to remain independent and in the knowledge our mother is safe and looked after. She considers her carers as friends and looks forward to seeing them.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your wonderful and heartfelt review. It truly means a great deal to us to hear how your mum has grown in confidence with our support and that she feels happy, safe, and well cared for in her own home. We completely understand how important independence is, especially for...
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Review from Amanda A (Daughter of Client) published on 26 April 2026 Submitted via Website•
Overall Experience
The care my mum is receiving while living with Parkinson's is excellent. The carers all show kindness and patience while looking after mum. They take time to understand her individual routines and needs and always treat her with dignity.
Communication with day to day care via the app is really useful and informative. The managers are always available, understanding and proactive in their approach to mum's care.
Communication with day to day care via the app is really useful and informative. The managers are always available, understanding and proactive in their approach to mum's care.
As a family we are incredibly grateful for the support given to mum and would highly recommend this team to anyone needing high-quality, compassionate care.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and thoughtful words - they truly mean a great deal to our whole team.We feel honoured to be supporting your mum and are so pleased to hear she is receiving the care she deserves while living with Parkinson's. Taking the time to understand her individual routines...
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Review from S P (Son of Client) published on 14 April 2026 Submitted via Website•
Overall Experience
Excellent company with highly competent and caring staff. Their medical knowledge is helpful and they'll drop everything and come for emergencies. Their charges are on the high side but you do get what you pay for.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and honest words - they truly mean a great deal to all of us.We're so pleased to hear that you've felt the compassion and competence of our team. Delivering care that is not only professional, but genuinely kind and reassuring, is at the heart of everything we do....
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Review from J M (Daughter of Client) published on 25 March 2026 Submitted via Website•
Overall Experience
The visiting angels (or as we called them mums angels ) have been amazing in the 4 months that we have used before mum went into a care home.
The advice and guidance that has been given has been invaluable. From the knowledge of dementia and medical issues. Has many times helped to get extra support from the GP and other departments.
The help ensuring practical things have been put into place in the home, which helped mum so much.
The ladies are always cheerful and engaging in conversation with mum. Helping to get her up in the morning , getting into the shower and dressed. A bug thank you to Shelly, Pooja, Bridgett and Charn.
The app that visiting angels use is incredible as I could see after each visit what had taken place.
The advice and guidance that has been given has been invaluable. From the knowledge of dementia and medical issues. Has many times helped to get extra support from the GP and other departments.
The help ensuring practical things have been put into place in the home, which helped mum so much.
The ladies are always cheerful and engaging in conversation with mum. Helping to get her up in the morning , getting into the shower and dressed. A bug thank you to Shelly, Pooja, Bridgett and Charn.
The app that visiting angels use is incredible as I could see after each visit what had taken place.
My only one regret is that I didn't find visiting angels sooner. To help support mum and myself in so many ways.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your heartfelt review - it truly means so much to all of us. We feel honoured to have been part of your mum's journey and to have supported both of you during those important months. Hearing that our advice and guidance made a difference, particularly around dementia care and...
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Review from P M (Friend of Client) published on 12 March 2026 Submitted via Website•
Overall Experience
This company live up to their name.
The professional care is provided with compassion and good humour;the hour-long visits quickly established a familiarity with the client and her husband which was a pleasure and relief to witness.
On several occasions the Angels worked above and beyond,and no situation appeared too much trouble.
The after-care compassion, attendance at the funeral service and regular welfare visits and phone calls to my friend have been such a welcome boost for him.
I am very grateful and inspired by their work.
The professional care is provided with compassion and good humour;the hour-long visits quickly established a familiarity with the client and her husband which was a pleasure and relief to witness.
On several occasions the Angels worked above and beyond,and no situation appeared too much trouble.
The after-care compassion, attendance at the funeral service and regular welfare visits and phone calls to my friend have been such a welcome boost for him.
I am very grateful and inspired by their work.
Thankyou Angels.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and heartfelt words. Your feedback truly means a great deal to our whole team.It was a privilege to support your friend and his wife, and we're grateful you trusted us during such an important time in their lives. For us, care is not only about practical support,...
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Review from Jane S (Daughter of Client) published on 5 March 2026 Submitted via Website•
Overall Experience
We began using Visiting Angels in October 2025 to help care for my parents, and the experience has been positive from the start.
Initially, we arranged part-time support, but as my mother's dementia progressed, we transitioned to live-in carers. Throughout every stage the team has been compassionate, knowledgeable and supportive.
We are currently in the process of finding live-in carers who understand my mother's needs, and Visiting Angels have been very helpful and patient in supporting us through this transition.
Initially, we arranged part-time support, but as my mother's dementia progressed, we transitioned to live-in carers. Throughout every stage the team has been compassionate, knowledgeable and supportive.
We are currently in the process of finding live-in carers who understand my mother's needs, and Visiting Angels have been very helpful and patient in supporting us through this transition.
Knowing my parents are in safe, capable hands has given our family real peace of mind. I would not hesitate to recommend Visiting Angels to anyone looking for reliable, home care services who genuinely care about the wellbeing of the families they support.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to share your experience. Your words truly mean a great deal to our whole team.It has been a privilege to support your parents since October, and we're so grateful for the trust you've placed in us during what we know has been an emotional and evolving...
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Review from Gillian C (Client / Service User) published on 18 November 2025 Submitted via Website•
Overall Experience
Following a fall at home I needed some help during my recovery period and found Visiting Angels. I was initially concerned about needing to ask for help as I am a very independent person but after meeting them I was very impressed with their kindness and care. They helped me to regain my confidence in looking after myself again and were so kind and it was a real pleasure to see them on the days they came to visit. With their support it relieved my family of the pressure of re arranging the whole of their lives to take care of me and enabled them to feel happy that I was being supported. I would have no hesitation in using them again should the need arise.
I have no hesitation in recommending their services and cannot praise them highly enough.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your wonderful review. We're truly grateful that you chose Visiting Angels to support you during your recovery, especially as someone who values their independence. It means a great deal to hear that our team helped you regain confidence and made you feel comfortable and cared...
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Review from Ron C (Husband of Client) published on 15 October 2025 Submitted via Website•
Overall Experience
I have been a client of Visiting Angels since last May to help care for my wife who has Alzheimer's, the continuity of staff, caring nature plus attention to detail have proved second to none. The home manager and director are always making sure all staff go the extra mile to satisfy the person's needs, important things like picking up prescriptions plus making vital phone calls on behalf of the client.
The special emergency line service actually works as I have found out firsthand, I have nothing but thanks and lots of praise for this company.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to share your kind words. It truly means the world to our whole team to know that we've been able to make a positive difference for you and your wife. Continuity of care, compassion, and going the extra mile are at the heart of everything we do, and your...
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Review from Emma T (Daughter of Client) published on 2 June 2025 Submitted via Website•
Overall Experience
Following a fall at home, I contracted Visiting Angels on behalf of my mother initially for short-term help allowing me to retrun to work immediately. I was immediately impressed by the care, attention to detail and professionalism of the team, as well as the immediate rapport they all built with my mother. This was our and her first experience of having carers into the house and their efforts above made this seamless and stress-free for both of us. Although initially this was a short-term placement, soon after my mother had to enter hospital for 6-7 weeks but their care and interest did not reduce during this time, with regular visits to my mother in hopspital for assessment but also for social/personal reasons. I feel this was above and beyond what I had expected, and made me realise how lucky we were to have their support. Following her sudden discharge they re-accommodated to her needs immediately. I wholeheartedly recommend Visiting Angels and their carers.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your thoughtful and generous review. We're truly honoured to have supported your mother and your family through such an important time.It's wonderful to hear that our carers helped make your first experience with home care a positive one, and that their continued visits and...
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Review from T S (Daughter of Client) published on 29 May 2025 Submitted via Website•
Overall Experience
Mum and dad have always been very wary about having carers in the home and losing their independence.
Finding visiting angels has been such positive experience for my parents and myself.
The care being provided enables my parents to feel that they are in control and they feel that they have found new friends rather than carers.
All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit.
I love the app they use, which enables me to keep in touch with what has happened at each visit.
Finding visiting angels has been such positive experience for my parents and myself.
The care being provided enables my parents to feel that they are in control and they feel that they have found new friends rather than carers.
All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit.
I love the app they use, which enables me to keep in touch with what has happened at each visit.
Visiting Angels have given me reassurance and lifted some of the concerns I have regarding my mum and dad living independently.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your parents have had such a positive experience with Visiting Angels, and that our care has helped them feel supported without compromising their independence.It's wonderful to know they feel they've...
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Review from Sarah O (Daughter of Client) published on 15 April 2025 Submitted via Website•
Overall Experience
The carer is always on time and if for any reason is going to be late, she will contact mum. She is very professional, caring and industrious while she is with mum.
It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises.
It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises.
The accessibility of the company is excellent and they are always conferring with mum and making sure she is happy.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your thoughtful and detailed review. We're so pleased to hear how well your mum is getting on with her carer - it's lovely to know that her gentle and professional approach has helped your mum feel comfortable and supported in her own home. Encouraging independence while being...
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Review from J W (Daughter of Client) published on 20 February 2025 Submitted via Website•
Overall Experience
Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in her home for as long as possible.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
We thank you very much for your kind review! It's been an absolute pleasure looking after your wonderful mum and having endless laughs and dances with her!
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Review from E O (Daughter of Client) published on 13 February 2025 Submitted via Website•
Overall Experience
The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is in safe hands.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind review. It has been a pleasure to help Mum and to help her remain independent.
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Review from Angela S (Daughter of Client) published on 1 November 2024 Submitted via Website•
Overall Experience
We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would certainly use them again if the situation arises.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind words. It was truly our pleasure to support your mum's recovery journey and see her regain her strength and confidence after her fall. We're honoured to have been part of her rehabilitation and thrilled to see the wonderful progress she's made. Wishing her continued health and happiness!
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Review from R C (Wife of Client) published on 12 August 2024 Submitted via Website•
Overall Experience
I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to share your experience. We're delighted to hear that our caregiver was able to support you and your husband for his retinopathy appointment. We understand how challenging it can be to attend such appointments, and we're so pleased that we could be there to...
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Review from Sandra D (Sister-in-law of Client) published on 14 June 2024 Submitted via Website•
Overall Experience
Their name is true to the care they give!
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The management of their service is first class too. Personal-centred care.
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The management of their service is first class too. Personal-centred care.
I would recommend them without hesitation.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind words! We're deeply honoured by your praise and grateful to hear that our care has had such a positive impact on your family member's life. Providing personalized, compassionate care in the comfort of home is our top priority, especially for those with dementia....
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Review from Jules W (Daughter of Client) published on 25 March 2024 Submitted via Website•
Overall Experience
We can't express anything but gratitude for the excellent, caring, and enjoyable service we received for our mother. The service providers always go the extra mile without any difficulty, and no matter how big or small our requests are, we've never been let down. We're incredibly grateful and so is our mother. Thank you.
↩Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you for taking the time to leave us such a wonderful review. Your words truly touched our hearts! It's incredible to hear that you've felt such warmth and care from our service. We always strive to make every interaction special, and knowing that we've made a positive impact on you and your...
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News
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Awards / Recognitions (3)
- 30 May 2025Recipient: Visiting Angels North Hertfordshire
- 31 May 2023Recipient: Visiting Angels
- 31 Mar 2022Recipient: Visiting Angels
Accreditations
There are no accreditations posted yet for Visiting Angels North Hertfordshire.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Visiting Angels North Hertfordshire
How many Carers does Visiting Angels North Hertfordshire employ?
Visiting Angels North Hertfordshire employs 8 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels North Hertfordshire to verify any information. View our terms and conditions. Visiting Angels North Hertfordshire has a Basic Service -more info.