Right at Home (Welwyn, Hatfield & St Albans)
Weltech Centre, Ridgeway,
Welwyn Garden City
AL7 2AA
Bank holidays are charged a time and a half, with special bank holidays (Easter Sunday, from 3 pm on Christmas Eve, Christmas Day, from 3 pm on New Year's Eve and New Year’s Day) being charged a double time.
We charge a standard hourly rate for weekday visits with a small increase for weekends. We do not charge any extra for evening calls.
These prices are only a guideline, please contact Right at Home (Welwyn, Hatfield & St Albans) to find out the exact price for your requirements.
Right at Home (Welwyn, Hatfield & St Albans) has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years.
Over all time Right at Home (Welwyn, Hatfield & St Albans) has 48 reviews.
5.0 out of 5
Thank you for taking the time to give a review. We do try our best to provide a high quality of service and care. Over the many years I think we can say you've got to know us and the care team well.
5.0 out of 5
Thank you for mentioning all of us, the Care Team and the Management Team, in your lovely review. We do pride ourselves on our communication, which of course starts from the carers observations shared to us, and thereafter we like to keep the families in the loop too. It was lovely supporting your Mum, after a few visits she began to build a good rapport with our carers . We wish her well in her new sheltered accommodation.
5.0 out of 5
5.0 out of 5
Thank you so much. I've let the care team know, you've taken the time to write a lovely review. The carers thoroughly enjoyed their visits with your mum. We felt as if we worked in a team with the family too, and this is how we like to be. Great family support and a lovely client.
5.0 out of 5
Thank you for taking the time to give a lovely review. We enjoyed our visits with your mum. She loved showing and telling us all about the family photos, and her life experiences. Coffee and cake outings were great too.
5.0 out of 5
What a lovely review, thank you Georgia. We felt privileged to enable your Mum to continue doing what she enjoyed. Creative works and trips out. Her positive can-do attitude, rubbed off on the carers too. She will always remain in our thoughts.
5.0 out of 5
5.0 out of 5
Thank you. We absolutely try to make a difference, and to help clients smile throughout the day. Enablement to continue to be as independent as possible is our aim here. Getting to know the family is an added bonus for us. Makes us smile too.
5.0 out of 5
Thank you for your kind words and taking the trouble to complete a review. I've let the care team know as the always look forward to attending your calls.
5.0 out of 5
Thank you Jonathan for such a positive account of the care we have been providing. Absolutely we hope to do our best to maintain some mobility and engage with interesting conversation. It is a team effort and the family are so supportive. The carers really enjoy spending time with your dad.
5.0 out of 5
Thank you Caroline for such a lovely review. Over the past few years, we have got to know your mother-in-law well. It was such an enjoyable call to attend and we hope to keep her well-supported for more years to come. It is so nice to share communications with you, we really feel it's a great team.
5.0 out of 5
Thank you; the carers love attending your calls, the conversation always flows, and each carer looks forward to their visit.
5.0 out of 5
Thank you, Helen. Communication is so important, and we always try our best to keep everyone in the loop. Glad to hear it helps with peace of mind. It's a great call, and we are pleased we helped to make a difference.
5.0 out of 5
Thank you Jill. The carers enjoyed their visits and the laughter that was had. We would have loved to have known her for longer, but we also admire her determination of independence, not to want care initially. At peace now. Thank you for taking the time to add a review.
5.0 out of 5
5.0 out of 5
Thank you so much for the lovely review. Your dad is such a gentleman the care team thoroughly enjoyed supporting him. On a separate note it was great getting to know you both too. With best wishes for the future.
5.0 out of 5
Thank you for your time in giving a review. Our carers loved their visits to your parents and thoroughly enjoyed helping to recall past memories, hearing life stories and promoting their independence.
5.0 out of 5
Thank you for this lovely review. We are so pleased you see an uplift in your mum's mood. The carers are thoroughly enjoying visiting. Prompting and enabling your mum to do things for herself. The shopping visits are enjoyable, especially when mum says I don’t need anything, yet chooses a shopping basket of groceries to bring home! We love keeping people as independent as possible, Your mum is a joy to be with and as the weeks go on the rapport will build even more. (I’ve shared your lovely review with your mum's care team.
5.0 out of 5
Thank you. It means a lot to us to receive feedback from our clients. I will of course let your team of carers know you are happy with the support and that you've kindly put it into words. They always say they enjoy the good conversation and the daily laughs they have with you. A lovely first call, to start the day off with a smile!
5.0 out of 5
Thank you, Hugh, for such a lovely positive review. It's so nice to hear that our support helps to make life a bit easier. The team of carers love engaging with you both. Getting to know the family has helped to provide a full background for likes and dislikes and enables us to be truly person-centred. I can't wait to tell your team of carers about this review! Thank you.
The Review Score of 10 (10.000) out of 10 for Right at Home (Welwyn, Hatfield & St Albans) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Welwyn, Hatfield & St Albans) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Kirsty is the Managing Director and Registered Manager at Home Welwyn, Hatfield & St Albans.
She opened the Right at Home branch covering Welwyn, Hatfield & St Albans in 2017, alongside her husband, Keith.
In addition to the professional care work she has done, including completing her NVQ Level 5 in Health & Social Care, she has personal experience of caring for relatives, including her terminally ill father. She's passionate about providing Outstanding care and building a team of professionals who live by the same ethos in the care and support they carry out on a daily basis.
Jackie is the Deputy Manager of Right at Home Welwyn, Hatfield & St Albans and manages the team of Carers & Seniors.
Jackie started her care journey as a Care Assistant, then moved to become a Team Leader, and became a Deputy Manager with Right at Home. She has both personal experience of care, supporting her own family members and also her professional career, including completing her NVQ Level 5 in Health & Social Care.
Keith is the Managing Director and CTO of Right at Home Welwyn Hatfield & St Albans.
He started the business in 2017 along with his wife Kirsty and manages the back office & IT systems.
Sam started working with us as a Care Assistant, but during the COVID-19 pandemic, she started helping out in the office. She did a great job and is now our Care Support Administrator, helping to keep the office running smoothly.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Welwyn, Hatfield & St Albans) to verify any information. View our terms and conditions. Right at Home (Welwyn, Hatfield & St Albans) has an Enhanced Service - more info.
