Submit a Review for Oakhaven Care Totton
9 Salisbury Road, Totton, Southampton, SO40 3HW
View full details of Oakhaven Care TottonLatest Reviews for Oakhaven Care Totton
01 May 2026
I simply cannot recommend Oakhaven enough. Narika is precisely the sort of person you need at moments when your precious people are in the middle of a bureaucratic nightmare. As soon as we got her and Oakhaven on board to help us get our terminally ill friend home, everything transformed. It felt as
though we had someone completely on our side and we were not alone anymore. Although the actual period of care was very short, Precious, the carer, was completely in control and reassured us that our beloved friend was in the best possible care.
01 May 2026
It was my friend's last wish to return home and from that first phone call to the office I felt totally supported and guided as to how we might go about this. We had a lovely initial visit at the care home with subsequent assistance with arrangements which took an awful lot of stress out of an
already difficult situation.
With their help, we were able to grant his wish with a full live in care package, sadly only for four day before he passed away.
Despite the brief time, the level of compassion, professionalism and genuine kindness shown was outstanding. From the very beginning, he was treated with dignity and respect, ensuring he was comfortable and supported as possible in his own home.
What truly stood out was their dedication beyond what might be expected, showing a level of care and humanity that goes far beyond routine duty. It meant so much to know that he wasn't just another client, but someone they truly cared about.
I cannot recommend them highly enough! Thank you!
14 April 2026
It has been a difficult job persuading my 96 year old Mum of the need for a care package. She is fiercely independent and can sometimes seem a bit uncooperative and resistant to help. Now, some 6 weeks into the arrangement with Oakhaven, she is transformed. All of the carers she has seen on a
half hourly, weekday basis have been proficient, sympathetic and cheerful. Of particular note, and the reason for this review, was the additional, specialist care provided by one of the carers when massaging my Mum's delicate legs. It led to a sincere compliment from her and a call from me to the Oakhaven office to pass it on. Thanks from all of the family.
04 March 2026
Thank you to all the carers who have helped my mother over the past five months or so. Although I didn't meet all of them, the carers I did meet were very nice and helpful and incredibly kind towards my mother. My family and I very much appreciated their dedication and commitment to my mother.
20 February 2026
I would like to say oakhaven gave my dad the most wonderful care they were kind and helpful the care team were absolutely amazing my dad liked all of his carers that came to our home they gave him care and dignity each and everyone of them are amazing I would highly recommend this care company to
anyone that needs help and support
17 February 2026
You have provided care for my frail, elderly mum since June 2025. She is very happy with the kind, caring people who come in to her and I appreciate the support she is given and of me being kept informed of any concerns that may arise. We have always found the office staff very helpful too.
04 February 2026
I have been having care from Oakhaven for over six months now. I am a lady with multiple Sclerosis. The Office staff always a very helpful. The carers are very competent and kind. They have been nothing but delightful, thoughtful and they certainly keep my spirits up with a lot of laughter.
12 December 2025
Over the past 18 months my late wife received excellent care and support from the Oakhaven team.
We started using Oakhaven when my wife couldn't dress herself due to her motor neuron disease,
and as she got more ill the amount of care she received increased. On many occasions the carers went
over and above their duties. I can't think them enough for all their hard work
19 November 2025
Oakhaven carers have been nothing but fantastic in looking after my Mum who had Motor Neurone Disease. They were kind, caring, compassionate and had a wonderful sense of humour which I know Mum loved. The team went above and beyond to look after her, and even though Mum has since passed away, I know
that she spoke very highly of them all.
Thank you all for looking after Mum so well, and keeping my Dad sane too!
21 October 2025
So fortunate to have had the services and support of Oakhaven care for the last 4 years. They made a real connection with the family, there to provide care for my dad but also so reassuring that they were looking out for my mum too, and would regularly feedback if they had any concerns. The team
were so caring and would help out with little odd jobs if they had the time, always bright and cheery and having a laugh with mum and dad...and the dog. They were a huge support helping to deal with social services when extra support was needed, we couldn't have asked for anymore.
21 March 2025
Happy with everything. Mum has a laugh with the carers. All very nice. Very fond of some carers more than others, which is lovely to see.
The carers support Mum to be part of activities around the home.
18 December 2024
We are quite happy with the service. Carers are lovely, professional and very respectful. Have a laugh with them and they do odd jobs for me if required.
They are all well trained on how to use the equipment we need.
26 September 2024
Overall the standard of care given to my wife was excellent. Although over 20 carers visited our home there was a high degree of consistency in their approach. The carers were kind, diligent and thorough. When necessary they would advise me to contact other relevant medical professionals.
Latest Reviews for Oakhaven Care Totton
01 May 2026
I simply cannot recommend Oakhaven enough. Narika is precisely the sort of person you need at moments when your precious people are in the middle of a bureaucratic nightmare. As soon as we got her and Oakhaven on board to help us get our terminally ill friend home, everything transformed. It felt as
though we had someone completely on our side and we were not alone anymore. Although the actual period of care was very short, Precious, the carer, was completely in control and reassured us that our beloved friend was in the best possible care.
01 May 2026
It was my friend's last wish to return home and from that first phone call to the office I felt totally supported and guided as to how we might go about this. We had a lovely initial visit at the care home with subsequent assistance with arrangements which took an awful lot of stress out of an
already difficult situation.
With their help, we were able to grant his wish with a full live in care package, sadly only for four day before he passed away.
Despite the brief time, the level of compassion, professionalism and genuine kindness shown was outstanding. From the very beginning, he was treated with dignity and respect, ensuring he was comfortable and supported as possible in his own home.
What truly stood out was their dedication beyond what might be expected, showing a level of care and humanity that goes far beyond routine duty. It meant so much to know that he wasn't just another client, but someone they truly cared about.
I cannot recommend them highly enough! Thank you!
14 April 2026
It has been a difficult job persuading my 96 year old Mum of the need for a care package. She is fiercely independent and can sometimes seem a bit uncooperative and resistant to help. Now, some 6 weeks into the arrangement with Oakhaven, she is transformed. All of the carers she has seen on a
half hourly, weekday basis have been proficient, sympathetic and cheerful. Of particular note, and the reason for this review, was the additional, specialist care provided by one of the carers when massaging my Mum's delicate legs. It led to a sincere compliment from her and a call from me to the Oakhaven office to pass it on. Thanks from all of the family.
04 March 2026
Thank you to all the carers who have helped my mother over the past five months or so. Although I didn't meet all of them, the carers I did meet were very nice and helpful and incredibly kind towards my mother. My family and I very much appreciated their dedication and commitment to my mother.
20 February 2026
I would like to say oakhaven gave my dad the most wonderful care they were kind and helpful the care team were absolutely amazing my dad liked all of his carers that came to our home they gave him care and dignity each and everyone of them are amazing I would highly recommend this care company to
anyone that needs help and support
17 February 2026
You have provided care for my frail, elderly mum since June 2025. She is very happy with the kind, caring people who come in to her and I appreciate the support she is given and of me being kept informed of any concerns that may arise. We have always found the office staff very helpful too.
04 February 2026
I have been having care from Oakhaven for over six months now. I am a lady with multiple Sclerosis. The Office staff always a very helpful. The carers are very competent and kind. They have been nothing but delightful, thoughtful and they certainly keep my spirits up with a lot of laughter.
12 December 2025
Over the past 18 months my late wife received excellent care and support from the Oakhaven team.
We started using Oakhaven when my wife couldn't dress herself due to her motor neuron disease,
and as she got more ill the amount of care she received increased. On many occasions the carers went
over and above their duties. I can't think them enough for all their hard work
19 November 2025
Oakhaven carers have been nothing but fantastic in looking after my Mum who had Motor Neurone Disease. They were kind, caring, compassionate and had a wonderful sense of humour which I know Mum loved. The team went above and beyond to look after her, and even though Mum has since passed away, I know
that she spoke very highly of them all.
Thank you all for looking after Mum so well, and keeping my Dad sane too!
21 October 2025
So fortunate to have had the services and support of Oakhaven care for the last 4 years. They made a real connection with the family, there to provide care for my dad but also so reassuring that they were looking out for my mum too, and would regularly feedback if they had any concerns. The team
were so caring and would help out with little odd jobs if they had the time, always bright and cheery and having a laugh with mum and dad...and the dog. They were a huge support helping to deal with social services when extra support was needed, we couldn't have asked for anymore.
21 March 2025
Happy with everything. Mum has a laugh with the carers. All very nice. Very fond of some carers more than others, which is lovely to see.
The carers support Mum to be part of activities around the home.
18 December 2024
We are quite happy with the service. Carers are lovely, professional and very respectful. Have a laugh with them and they do odd jobs for me if required.
They are all well trained on how to use the equipment we need.
26 September 2024
Overall the standard of care given to my wife was excellent. Although over 20 carers visited our home there was a high degree of consistency in their approach. The carers were kind, diligent and thorough. When necessary they would advise me to contact other relevant medical professionals.