Oakhaven Care Totton

Erica is the Managing Director of Oakhaven Care, alongside the company for over 6 years with 15+ years’ experience in the care sector. Erica oversees the strategic direction and day-to-day operations of Oakhaven Care, ensuring the highest standards of care for clients and support for staff. Having worked across both frontline care and leadership roles, Erica is passionate about delivering compassionate, high-quality care and supporting a team where carers and clients can thrive.

Amy is the Registered Manager at Oakhaven Care, overseeing day-to-day operations and ensuring all care is safe, personalised, and meets regulatory standards. She has held senior leadership roles in domiciliary care and has a background in clinical nursing positions both in and out of the NHS, including Broadmoor Hospital and Frimley Park, gaining specialist expertise in mental health and acute care.

Becky has been with Oakhaven Care for over 10 years. She began as a community carer and has held several roles within the company before becoming our HR Administrator. In her current role, Becky is involved in daily carer-facing tasks, including recruitment and human resources. Before joining Oakhaven Care, she gained valuable experience working in a number of care homes.

Rachel is Oakhaven Care’s dedicated Finance Assistant, ensuring the smooth and efficient running of all things finance behind the scenes. From processing invoices and managing payroll to supporting with budgeting and financial reporting, Rachel plays a key role in keeping everything on track so that our care team can focus on what matters most - delivering exceptional care to our clients.

Becky has over 20 years of experience in the care sector, including more than 4 years with Oakhaven Care. Her background spans residential childcare, complex care in education, adult care, and catering. As Care Coordinator for Totton & Waterside, she manages schedules and supports both clients and carers, working closely with healthcare professionals to ensure smooth day-to-day operations and high-quality, personalised care.

Narika joined Oakhaven Care over 5 years ago as a community care assistant and has progressed through various roles to become a Care Supervisor. In this role, Narika is involved in both client and carer-facing tasks, supporting the day-to-day running of Oakhaven Care. She contributes to client assessments and reviews, carer observations, and other key administrative duties. Narika has over 18 years of experience in care, working in both care homes and domiciliary environments - specialising in end-of-life and palliative care.

Jessie joined Oakhaven Care after completing their degree, which inspired her to pursue a career in health and social care. Jessie previously worked handling emergency calls for the police and prior to that spent 11 years as a commercial chef - bringing strong communication skills, teamwork, and a calm, caring approach to their role. As Lead Carer, Jessie plays a vital role in bridging the gap between the field and the office supporting both clients and carers, assisting with client-facing tasks, and ensuring carers feel supported and heard within the community.