Oakhaven Care Totton

I simply cannot recommend Oakhaven enough. Narika is precisely the sort of person you need at moments when your precious people are in the middle of a bureaucratic nightmare. As soon as we got her and Oakhaven on board to help us get our terminally ill friend home, everything transformed. It felt as though we had someone completely on our side and we were not alone anymore. Although the actual period of care was very short, Precious, the carer, was completely in control and reassured us that our beloved friend was in the best possible care.

I cannot recommend them highly enough! Thank you!

It has been a difficult job persuading my 96 year old Mum of the need for a care package. She is fiercely independent and can sometimes seem a bit uncooperative and resistant to help. Now, some 6 weeks into the arrangement with Oakhaven, she is transformed. All of the carers she has seen on a half hourly, weekday basis have been proficient, sympathetic and cheerful. Of particular note, and the reason for this review, was the additional, specialist care provided by one of the carers when massaging my Mum's delicate legs. It led to a sincere compliment from her and a call from me to the Oakhaven office to pass it on. Thanks from all of the family.

Thank you to all the carers who have helped my mother over the past five months or so. Although I didn't meet all of them, the carers I did meet were very nice and helpful and incredibly kind towards my mother. My family and I very much appreciated their dedication and commitment to my mother.

I would like to say oakhaven gave my dad the most wonderful care they were kind and helpful the care team were absolutely amazing my dad liked all of his carers that came to our home they gave him care and dignity each and everyone of them are amazing I would highly recommend this care company to anyone that needs help and support

You have provided care for my frail, elderly mum since June 2025. She is very happy with the kind, caring people who come in to her and I appreciate the support she is given and of me being kept informed of any concerns that may arise. We have always found the office staff very helpful too.

I have been having care from Oakhaven for over six months now. I am a lady with multiple Sclerosis. The Office staff always a very helpful. The carers are very competent and kind. They have been nothing but delightful, thoughtful and they certainly keep my spirits up with a lot of laughter.

over and above their duties. I can't think them enough for all their hard work

Thank you all for looking after Mum so well, and keeping my Dad sane too!

So fortunate to have had the services and support of Oakhaven care for the last 4 years. They made a real connection with the family, there to provide care for my dad but also so reassuring that they were looking out for my mum too, and would regularly feedback if they had any concerns. The team were so caring and would help out with little odd jobs if they had the time, always bright and cheery and having a laugh with mum and dad...and the dog. They were a huge support helping to deal with social services when extra support was needed, we couldn't have asked for anymore.

The carers support Mum to be part of activities around the home.

They are all well trained on how to use the equipment we need.

Overall the standard of care given to my wife was excellent. Although over 20 carers visited our home there was a high degree of consistency in their approach. The carers were kind, diligent and thorough. When necessary they would advise me to contact other relevant medical professionals.