Submit a Review for Right at Home (Central London)
16 Upper Woburn Place, London, WC1H 0AF
View full details of Right at Home (Central London)Latest Reviews for Right at Home (Central London)
09 February 2026
The care is good, wide range of expertise and had to deal with difficult patient. The provided a bespoke service and on special occasions were able to provide additional care to meet extended demands.
They rotated staff around a few favourites to ensure a fresh approach whilst keeping familiarity.
On the whole they were flexible if given sufficient notice.
They were reliable and one could have confidence that they would manage finances and care equally professionally.
They were approachable with concerns.
On the whole I'd use them again
09 February 2026
We are so thankful that we found your care agency and we will make sure to recommend it warmly to anyone looking for top quality care in central London. We appreciated how personalised it was, how sensitive you were to our needs. You listened, you truly cared, you supported us and advised us when we
were trying to navigate the NHS and Social care system, and when we were finding it hard to access palliative care services. You also helped to coordinate the different services when we couldn't figure it out. You were always available on message. Your carers are great human beings and when we didn't hit it off with a couple, you followed up the issues without making a big deal over it and made sure not to book them again for us. Thank you so much, Sarah and Tanya.
03 February 2026
Sarah and her team looked with great professionalism and care after our dying confrere Hubert. They allowed him to finish his life at home, what he wanted.
We are very grateful to the team of Right At Home
19 January 2026
1) We have been most happy with the experience of this firm. First, they looked after my husband who had a back operation and was unable to stand . Then - much physiothotherapy and slow but gradual improvement.
2) At first we had service 6 days a week..Then we continued with Giselle, only (August
- December 2-25 ). All those selected for help were excellent, especially Giselle (who introduced many of the other candidates). From this firm, we had much help with healthcare, cooking, shopping, cleaning, gardening. Especially Giselle no-one could have done better, She was always punctual, always in good humour.
3) Our thanks too to Sarah - a very empathetic carer who was extremely helpful in her guidance on my husband's case.
12 January 2026
I am extremely grateful for the care, professionalism, and compassion shown by Right at Home during a very challenging time. Being overseas while supporting my mother was incredibly stressful, and Right at Home stepped in exactly when I needed help the most. They initially began as a companionship
service but quickly recognised that my mother's needs were more complex. They assessed her situation, identified what additional support was required, and acted immediately. They were strong advocates for my mum and ensured she received the appropriate level of care. Tanya and Sarah were exceptional. They were knowledgeable, compassionate, and consistently supportive. They took the time to understand my mother's needs and gave me complete confidence that she was being properly cared for, even while I was managing everything from overseas. Communication was excellent throughout.I would wholeheartedly recommend Right at Home.
12 January 2026
Having met Sarah and Tanya in person, who both assessed our needs, my wife and I were expecting something exceptional from Right at Home. Our expectations were met when we were introduced to the delightful Vidaya, a trained nurse from Nepal, who provided empathetic and sensitive care at home for my
wife. Vidaya's medical knowledge was most helpful when we selected a blood pressure meter for home use. We found it most reassuring to receive care from a medically qualified person. We have no reservation in recommending Right at Home to anyone seeking the very best care at home.
06 January 2026
My mother is receiving most excellent service and care from everyone involved. Managers, Tanya and Sarah, visit and contact me regularly. Communication is incredible. All carers are lovely, but Marina is on another scale. My mother was recently ill and in hospital and I was away. Marina stayed
with her through the whole process. Tanya and Sarah visited her in hospital and ensured she had the best treatment.
Marina gives my mother confidence, chats to her about current affairs, linguistics and family. She really is the carer one would wish for for a loved one.
Couldn't be happier
21 November 2025
We'd like to thank the Right at Home Team for the exceptional support they have provided. We're very happy with the quality of service and the regular updates throughout the process. The service was excellent, and we will definitely use your services again in the future. Highly recommended!
23 October 2025
Sarah and her team are angels. They cared for my husband during our stay in London. They were ultra professional. The care he received was outstanding. Nothing was too much trouble. We couldn't have managed without them. My husband wanted them to move to Cheshire so they could continue to look after
him he was that impressed! Thank you
02 October 2025
I cannot speak highly enough about the healthcare professional and how pleased I am with her care. Her calm presence and professionalism made a huge difference to what could have become very stressful nights. She was punctual, kind, knowledgeable and reassuring without being intrusive. She was
attentive throughout the night checking in regularly and handled every situation with skill and compassion We also chatted about many different things and got along very well. I would highly recommend her services.
16 September 2025
The Manager and her team have been extremely supportive and flexible in establishing a carer in my mum's life. They understood my mum's resistance and matched ideal carers who my mum has really connected to. They have gone above and beyond responding to incidents outside of prearranged times to
ensure my mum is safe and taken care of. Including accompanying my mum to the memory cafe voluntarily. It is great to have a local service that I can rely on as the main carer of my mum I can trust that Right at Home will respond if I need to. They quickly understood my mums needs and responded appropriately.
09 September 2025
Right at Home has been very supportive and acted professionally, helping mum deal with and cope with dementia. After looking into adding night care, my sisters and I met the team and immediately felt at ease. There was an instant bond with mum, as if they had known each other for years. They were so
kind and gentle with her, listening and understanding what her needs were. Everything was in place till mum had a stroke,
We ended up not going ahead, but we had the support. My family and I haven't had it easy since mum went into the hospital. The agency has made visits and continues to advise us to this day. I would highly recommend them as they don't mind going that extra mile to make their clients happy. They are considerate and continue to take calls at any time. We have this ongoing relationship to which I hope continues once mum comes home. Thank you very much.
20 August 2025
I cannot praise this company enough. Their staff and caregivers have been amazing for the past year, and I have been using them for my elderly mum, who suffers from dementia and C.K.D. They have given both mum and me a new lease on life. I am in control of my mum's care and support, but I am also
fully supported by the care and great advice of the wonderful Right at Home caregivers who will always gladly give me the benefit of their excellent expertise whenever asked. They have made life so much easier for me and my household and enabled mum to live again with the dignity (and fun) she deserves. Thank you for an excellent service.
30 May 2025
I needed through spring cleaning of our flat and also some help of treating accumulated clutter. The team of two carers have admirable energy coupled with good organising skills , and their systematic working made the flat habitable again. Very happy with the result!
03 April 2025
Right at Home have been consistently kind, supportive and considerate in their care of our parents. They really do go the extra mile and genuinely invest time and effort into their clients. They have also always been very accessible if we have a query or need to adjust arrangements. We have had an
excellent experience with them and cannot recommend them highly enough.
20 January 2025
I found Right at Home to be a highly professional and reliable organisation that provides general care services backed by the support of qualified nursing staff. They gave my father the highest level of clinical care needed to recover from a serious infection.
20 January 2025
It is impossible to put into words the immense relief when the registered manager took the time on a Sunday, at short notice, to visit my Aunt alongside me in hospital. With her expertise as a highly qualified nurse, she assisted in putting in place the added tender loving care and support that my
Aunt needed at that time.
Thank you to the register manager also for your support to me, as well as my Aunt, at such a difficult time, and to your care team, one girl in particularly.
13 January 2025
Right at Home provided an excellent service at short notice during a very difficult period when my aunt was taken into hospital. Unfortunately, the anticipated return home with support did not happen, however, Right at Home was able to provide a continuation of care and ease the transition when my
aunt was admitted into a hospice for her last few days. As a family we are so grateful for the amazing compassion and support shown by the management and their teams - thank you.
17 December 2024
The managing director and registered manager were fantastic and I don't know what I would have done if I hadn't had their help and support for my post-surgical care. They are very attentive and careful and made sure my needs were met and everything was optimal for my recovery.
10 December 2024
Home Care provided exceptional service on short notice for a minor procedure. The managing director was responsive to the request and provided a quote within hours. On the day of the procedure, the managing director was flexible and kept in contact throughout. The overall service was great.
Latest Reviews for Right at Home (Central London)
09 February 2026
The care is good, wide range of expertise and had to deal with difficult patient. The provided a bespoke service and on special occasions were able to provide additional care to meet extended demands.
They rotated staff around a few favourites to ensure a fresh approach whilst keeping familiarity.
On the whole they were flexible if given sufficient notice.
They were reliable and one could have confidence that they would manage finances and care equally professionally.
They were approachable with concerns.
On the whole I'd use them again
09 February 2026
We are so thankful that we found your care agency and we will make sure to recommend it warmly to anyone looking for top quality care in central London. We appreciated how personalised it was, how sensitive you were to our needs. You listened, you truly cared, you supported us and advised us when we
were trying to navigate the NHS and Social care system, and when we were finding it hard to access palliative care services. You also helped to coordinate the different services when we couldn't figure it out. You were always available on message. Your carers are great human beings and when we didn't hit it off with a couple, you followed up the issues without making a big deal over it and made sure not to book them again for us. Thank you so much, Sarah and Tanya.
03 February 2026
Sarah and her team looked with great professionalism and care after our dying confrere Hubert. They allowed him to finish his life at home, what he wanted.
We are very grateful to the team of Right At Home
19 January 2026
1) We have been most happy with the experience of this firm. First, they looked after my husband who had a back operation and was unable to stand . Then - much physiothotherapy and slow but gradual improvement.
2) At first we had service 6 days a week..Then we continued with Giselle, only (August
- December 2-25 ). All those selected for help were excellent, especially Giselle (who introduced many of the other candidates). From this firm, we had much help with healthcare, cooking, shopping, cleaning, gardening. Especially Giselle no-one could have done better, She was always punctual, always in good humour.
3) Our thanks too to Sarah - a very empathetic carer who was extremely helpful in her guidance on my husband's case.
12 January 2026
I am extremely grateful for the care, professionalism, and compassion shown by Right at Home during a very challenging time. Being overseas while supporting my mother was incredibly stressful, and Right at Home stepped in exactly when I needed help the most. They initially began as a companionship
service but quickly recognised that my mother's needs were more complex. They assessed her situation, identified what additional support was required, and acted immediately. They were strong advocates for my mum and ensured she received the appropriate level of care. Tanya and Sarah were exceptional. They were knowledgeable, compassionate, and consistently supportive. They took the time to understand my mother's needs and gave me complete confidence that she was being properly cared for, even while I was managing everything from overseas. Communication was excellent throughout.I would wholeheartedly recommend Right at Home.
12 January 2026
Having met Sarah and Tanya in person, who both assessed our needs, my wife and I were expecting something exceptional from Right at Home. Our expectations were met when we were introduced to the delightful Vidaya, a trained nurse from Nepal, who provided empathetic and sensitive care at home for my
wife. Vidaya's medical knowledge was most helpful when we selected a blood pressure meter for home use. We found it most reassuring to receive care from a medically qualified person. We have no reservation in recommending Right at Home to anyone seeking the very best care at home.
06 January 2026
My mother is receiving most excellent service and care from everyone involved. Managers, Tanya and Sarah, visit and contact me regularly. Communication is incredible. All carers are lovely, but Marina is on another scale. My mother was recently ill and in hospital and I was away. Marina stayed
with her through the whole process. Tanya and Sarah visited her in hospital and ensured she had the best treatment.
Marina gives my mother confidence, chats to her about current affairs, linguistics and family. She really is the carer one would wish for for a loved one.
Couldn't be happier
21 November 2025
We'd like to thank the Right at Home Team for the exceptional support they have provided. We're very happy with the quality of service and the regular updates throughout the process. The service was excellent, and we will definitely use your services again in the future. Highly recommended!
23 October 2025
Sarah and her team are angels. They cared for my husband during our stay in London. They were ultra professional. The care he received was outstanding. Nothing was too much trouble. We couldn't have managed without them. My husband wanted them to move to Cheshire so they could continue to look after
him he was that impressed! Thank you
02 October 2025
I cannot speak highly enough about the healthcare professional and how pleased I am with her care. Her calm presence and professionalism made a huge difference to what could have become very stressful nights. She was punctual, kind, knowledgeable and reassuring without being intrusive. She was
attentive throughout the night checking in regularly and handled every situation with skill and compassion We also chatted about many different things and got along very well. I would highly recommend her services.
16 September 2025
The Manager and her team have been extremely supportive and flexible in establishing a carer in my mum's life. They understood my mum's resistance and matched ideal carers who my mum has really connected to. They have gone above and beyond responding to incidents outside of prearranged times to
ensure my mum is safe and taken care of. Including accompanying my mum to the memory cafe voluntarily. It is great to have a local service that I can rely on as the main carer of my mum I can trust that Right at Home will respond if I need to. They quickly understood my mums needs and responded appropriately.
09 September 2025
Right at Home has been very supportive and acted professionally, helping mum deal with and cope with dementia. After looking into adding night care, my sisters and I met the team and immediately felt at ease. There was an instant bond with mum, as if they had known each other for years. They were so
kind and gentle with her, listening and understanding what her needs were. Everything was in place till mum had a stroke,
We ended up not going ahead, but we had the support. My family and I haven't had it easy since mum went into the hospital. The agency has made visits and continues to advise us to this day. I would highly recommend them as they don't mind going that extra mile to make their clients happy. They are considerate and continue to take calls at any time. We have this ongoing relationship to which I hope continues once mum comes home. Thank you very much.
20 August 2025
I cannot praise this company enough. Their staff and caregivers have been amazing for the past year, and I have been using them for my elderly mum, who suffers from dementia and C.K.D. They have given both mum and me a new lease on life. I am in control of my mum's care and support, but I am also
fully supported by the care and great advice of the wonderful Right at Home caregivers who will always gladly give me the benefit of their excellent expertise whenever asked. They have made life so much easier for me and my household and enabled mum to live again with the dignity (and fun) she deserves. Thank you for an excellent service.
30 May 2025
I needed through spring cleaning of our flat and also some help of treating accumulated clutter. The team of two carers have admirable energy coupled with good organising skills , and their systematic working made the flat habitable again. Very happy with the result!
03 April 2025
Right at Home have been consistently kind, supportive and considerate in their care of our parents. They really do go the extra mile and genuinely invest time and effort into their clients. They have also always been very accessible if we have a query or need to adjust arrangements. We have had an
excellent experience with them and cannot recommend them highly enough.
20 January 2025
I found Right at Home to be a highly professional and reliable organisation that provides general care services backed by the support of qualified nursing staff. They gave my father the highest level of clinical care needed to recover from a serious infection.
20 January 2025
It is impossible to put into words the immense relief when the registered manager took the time on a Sunday, at short notice, to visit my Aunt alongside me in hospital. With her expertise as a highly qualified nurse, she assisted in putting in place the added tender loving care and support that my
Aunt needed at that time.
Thank you to the register manager also for your support to me, as well as my Aunt, at such a difficult time, and to your care team, one girl in particularly.
13 January 2025
Right at Home provided an excellent service at short notice during a very difficult period when my aunt was taken into hospital. Unfortunately, the anticipated return home with support did not happen, however, Right at Home was able to provide a continuation of care and ease the transition when my
aunt was admitted into a hospice for her last few days. As a family we are so grateful for the amazing compassion and support shown by the management and their teams - thank you.
17 December 2024
The managing director and registered manager were fantastic and I don't know what I would have done if I hadn't had their help and support for my post-surgical care. They are very attentive and careful and made sure my needs were met and everything was optimal for my recovery.
10 December 2024
Home Care provided exceptional service on short notice for a minor procedure. The managing director was responsive to the request and provided a quote within hours. On the day of the procedure, the managing director was flexible and kept in contact throughout. The overall service was great.