Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Assured Optimal Care

stars
stars 01 December 2025
We changed care provision for our mother to AOC approx six months ago and are very happy with our decision! They are a small team, which is great for continuity; something which is very important to our mother's needs. Communication, whether to/from the office and with the carers themselves is excellent. They are friendly, polite and nothing is too much trouble. They are experienced professionals, but we count them all as friends already! We all work together in Mum's best interests. It gives us great peace of mind that her needs are looked after so well daily. Highly recommend.
Review from A P (Daughter of Client/Service User)
stars
stars 22 April 2025
I was very lucky to find this company when I was looking for help with care they have Polite and willing staff that are punctual and efficient always cheerful and a pleasure to have call. I would strongly recommend them.
Review from I M (Client / Service User)
stars
stars 07 April 2025
We started using AOC to assist Mum in the mornings and have been pleased with the support we have received. It gives the family peace of mind that she is being taken care of in a safe and caring way.
Review from N L (Daughter of Client/Service User)