Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Sorted Healthcare

stars
stars 04 July 2025
Help was always there the staff were so helpful kind and always spoke to the patient Letting them know exactly what was happening and when They were always on time to attend to the patients need's showering them and marking shore they were always comfortable they cooked breakfast lunch and
evening meal then cleaned up after Can't fault the staff at all
Review from John P (Power of Attorney of Client/Service User)
stars
stars 23 July 2024
I find my care package to be very good, my main carer is excellent, she is very caring, very gentle and emphatic. I obviously have to have another carer when my main carer has a break but I can notice the difference, one carer recently not so gentle, a little rough not realising my body is quite
sensitive. The boss is also very lovely and conscious and you can go to her with any problems. Very good service.
Review from Catherine L (Client / Service User)