Sorted Healthcare

Centaur House, Ancells Road, Chertsey KT16 0RS
Review Us
8.5 2 Reviews
  • Sorted Healthcare, Chertsey

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

Day or Night shifts are quoted per hour once we have a basic profile of information.
Live-in care is quoted per day and per week once we have a basic profile of information. An estimate of fees is always available on request.

Good to Know

Person in charge

  • Abiola Okulaja (Manager)
8.5

Sorted Healthcare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Sorted Healthcare has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
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Date Published

2
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1
2
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Overall Experience  Overall Experience 5.0 out of 5

Help was always there the staff were so helpful kind and always spoke to the patient
Letting them know exactly what was happening and when
They were always on time to attend to the patients need's showering them and marking shore they were always comfortable they cooked breakfast lunch and evening
meal then cleaned up after
Can't fault the staff at all

Reply from Abi Okulaja, Registered Manager at Sorted Healthcare

Dear John,Thank you for your kind review. We're so pleased to hear that our team provided consistent, respectful, and timely care. It's our priority to ensure every client feels comfortable, informed, and treated with dignity.Your feedback about our staff's support with personal care, meals, and communication is truly appreciated. We're proud to know their efforts made a positive difference.We're grateful for your trust and recognition-it motivates us to continue delivering high-quality care every day.Warm regards,The Sorted Healthcare Team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I find my care package to be very good, my main carer is excellent, she is very caring, very gentle and emphatic. I obviously have to have another carer when my main carer has a break but I can notice the difference, one carer recently not so gentle, a little rough not realising my body is quite sensitive.
The boss is also very lovely and conscious and you can go to her with any problems. Very good service.

Reply from Abi Okulaja, Registered Manager at Sorted Healthcare

Hello Cathy Cathy as I fondly call her. Thanks for this unexpected review, when I see things like this I continue to go over and beyond as far as care is concerned. You know I've got you Cathy Cathy!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Sorted Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sorted Healthcare is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sorted Healthcare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Sorted Healthcare

What Type of Services does Sorted Healthcare offer?

Sorted Healthcare offers Home Care.

How many Carers does Sorted Healthcare employ?

Sorted Healthcare employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sorted Healthcare to verify any information. View our terms and conditions. Sorted Healthcare has an Basic Service - more info.