178 Goodwood Drive, Wolverhampton, WV10 6GP
View Full Details of Abimatic CareI came across this company through the CHC to provide EOL/Palliative care for my husband To enable this company to provide quality care for end of life palliative care with patience who also have complex needs the staff need a lot more more training , experience and knowledge to allow them to give high quality care to these patients . I myself, was having to guide and help staff for parts of the care. Repositioning a patient is more than just moving them up the bed in a slide sheet! Visits planned for 8am 12noon 4pm and 8 pm. Most morning calls arrived as late as 9.30/10 and the last calls were often between 6.30-7. Only good thing was the app to see the updates they wrote . Service was terminated abruptly due to dissatisfaction - Turning up on my doorstep a few hours later @10.15 pm on a Friday night to retrieve PPE I thought was rather rude!! On a final note , the girls were friendly but domestic help may be a better direction for them to go.
A large number of carers visiting my wife (approx 50 to date).Everyone of them are extremely thoughtful & helpful. They always have a smile on their faces. They treat my wife with respect. Her illness is difficult to cope with & everyone of them take a personal view of her. We also try to make our home their home when they are here as they work long hours. They do a great job!
Excellent service but occassionally one or two carers don't care enough.
When my mum came home on palliative care we knew it was going to be tough. The manager and team have gone above and beyond with their service. They are kind, caring and always considerate of everybody not just my mum. My mum's face lights up every time they enter the room. Thank you so much for all that you do and have done for us as a family. Cannot recommend these lovely people high enough.
I have found all the carers to be extremely polite. They are all very caring towards my husband and some go the extra mile which is much appreciated. They are kind and considerate at all times.
Consistent, kind, gentle, thorough, knowledgeable and caring.
I came across this company through the CHC to provide EOL/Palliative care for my husband To enable this company to provide quality care for end of life palliative care with patience who also have complex needs the staff need a lot more more training , experience and knowledge to allow them to give high quality care to these patients . I myself, was having to guide and help staff for parts of the care. Repositioning a patient is more than just moving them up the bed in a slide sheet! Visits planned for 8am 12noon 4pm and 8 pm. Most morning calls arrived as late as 9.30/10 and the last calls were often between 6.30-7. Only good thing was the app to see the updates they wrote . Service was terminated abruptly due to dissatisfaction - Turning up on my doorstep a few hours later @10.15 pm on a Friday night to retrieve PPE I thought was rather rude!! On a final note , the girls were friendly but domestic help may be a better direction for them to go.
A large number of carers visiting my wife (approx 50 to date).Everyone of them are extremely thoughtful & helpful. They always have a smile on their faces. They treat my wife with respect. Her illness is difficult to cope with & everyone of them take a personal view of her. We also try to make our home their home when they are here as they work long hours. They do a great job!
Excellent service but occassionally one or two carers don't care enough.
When my mum came home on palliative care we knew it was going to be tough. The manager and team have gone above and beyond with their service. They are kind, caring and always considerate of everybody not just my mum. My mum's face lights up every time they enter the room. Thank you so much for all that you do and have done for us as a family. Cannot recommend these lovely people high enough.
I have found all the carers to be extremely polite. They are all very caring towards my husband and some go the extra mile which is much appreciated. They are kind and considerate at all times.
Consistent, kind, gentle, thorough, knowledgeable and caring.