Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Cherry's Healthcare

stars
stars 03 September 2024
The first clean was done by a particular member of staff and was a 2-hour clean, she was amazing and I was very satisfied. However, the 2nd cleaning was done by another lady and I was extremely disappointed. The cobwebs on the corners were still there. I had drilled into the wall in the toilet to
install a new toilet roll holder. There was brick dust on the floor and mats. She took the mats outside to shake them but never cleaned the brick dust on the floor. I have cancelled the cleaning mainly because I am struggling financially and also because I was concerned about the standards.
Review from William M (Client / Service User)