Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Jessden Care Ltd

stars
stars 09 October 2025
I am the Mother of one of your client users. My daughter has been wheelchair dependant for about 13 years due to spinal issues. Since her mobility has deteriorated, due to massive mobility issues she has been dependant on carers twice a day. Due to collapse of her previous care company she was forced to find new carers. This difficult situation has actually been her total salvation for the last 10 months. Finding Jessden Care company was the best thing ever! They are total treasures. She has never been so happy and relaxed about her situation. Nothing is too much trouble. The care she is now receiving is now second to none! Staff are friendly, happy , confident and capable. She looks forwards to the next visit. Thank you to the team at Jessden. They are stars.
Review from Susan C (Friend of Client/Service User)
stars
stars 23 June 2025
Absolutely fantastic care company. I can't recommend them enough. They're extremely professional and go out of their way to help their clients. Their staff are extremely knowledgeable about all conditions, happy and always smiling! They're extremely supportive if the client is having an off day and each client is treated with the dignity they deserve and need. I wouldn't want anyone else looking after my mum! Thank you so much!
Review from Alaina F (Daughter of Client/Service User)
stars
stars 13 January 2025
This company is very new, I thought my experience might help others. The managers of this company are very knowledgeable, they also promote an excellent model of care. Care is tailored to suit you needs as an individual, and you also get continuity of care, once you have been matched with suitable carers, you keep that team who work with you and also cover each other. They are very person centred. The carers are very focused but also very kind, respectful and understanding. All my needs are very well met. They're also very happy and care a lot about their clients. So do the managers. If you are looking for a really good company that offers the best care possible for you or a loved one, you will never regret asking Jessden Care to assist you. I am very pleased with my care overall.
Review from Rachel C (Client / Service User)