Jessden Care Ltd

Suite 5, First Floor Canalside Offices, Pelham Street, Stoke-on-Trent ST1 3LL
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8.5 2 Reviews
  • Jessden Care Ltd, Stoke-on-Trent
Jessden Care Ltd is a CQC registered home care company with a difference. The owners have more than 13 years experience working within the private health and social care sector and have a strong desire to give back to the community that they live in. Jessden Care Ltd offers a variety of services to individuals over the age of 18 within their own home, these services include personal care support, companionship, domestic tasks and live-in care.

The team are passionate about delivering person-centred care and are highly trained to provide a range of services to meet the diverse needs of the people that they care for. Whilst professional and committed to delivering a high quality service, each member of the team is dedicated to getting to know their clients on a one-to-one basis to provide a holistic approach to the support that they provide.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care
  • Nursing/Nurse Led Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £25
  • Weekly Live-in Care Fees: £1500 – £3360

For HomeCare individual assessments will be carried out with our pricing being based on the level of care required for the package and individual dependency.

These prices are only a guideline, please contact Jessden Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Jessden Care Ltd

Person in charge

  • Rebecca MacKenzie (Manager)

Jessden Care Ltd Reviews (2)

8.5

Jessden Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Jessden Care Ltd has 2 reviews.

Overall Experience

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Date Published

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Review from Alaina F (Daughter of Client) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic care company. I can't recommend them enough. They're extremely professional and go out of their way to help their clients. Their staff are extremely knowledgeable about all conditions, happy and always smiling! They're extremely supportive if the client is having an off day and
each client is treated with the dignity they deserve and need. I wouldn't want anyone else looking after my mum! Thank you so much!

Reply from Isaac Brobbey Agyei, Director at Jessden Care Ltd

Hi Alaina,Thank you so much for taking the time to share such a lovely review. Your words truly mean a lot to us.Were delighted to hear how happy youve been with the care and support your mum has received. Its our goal to treat everyone like family with kindness, respect, and genuine care. So knowing thats exactly how its felt for you really touches us.Ill be sharing your feedback with the team, theyll be so proud to hear theyve made such a positive difference, especially on those off days when a bit of extra support can go a long way.Its clear how much you love and care for your mum, and we feel privileged to be part of her life and to support her the way she deserves.Thank you again. It really does mean the world.Warm wishes.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rachel C (Client) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company is very new, I thought my experience might help others. The managers of this company are very knowledgeable, they also promote an excellent model of care. Care is tailored to suit you needs as an individual, and you also get continuity of care, once you have been matched with suitable carers,
you keep that team who work with you and also cover each other. They are very person centred. The carers are very focused but also very kind, respectful and understanding. All my needs are very well met. They're also very happy and care a lot about their clients. So do the managers. If you are looking for a really good company that offers the best care possible for you or a loved one, you will never regret asking Jessden Care to assist you. I am very pleased with my care overall.

Reply from Isaac Brobbey Agyei, Director at Jessden Care Ltd

Thank you so much for taking the time to share such wonderful feedback. We are incredibly grateful for your kind words and support as we continue to grow our new business. It truly means the world to us to know that we've been able to make a positive difference in your experience with home care. We are dedicated to providing a compassionate, personalised care and knowing that our efforts have had a positive impact on you is incredibly rewarding. Your feedback not only encourages us to keep pushing forward but will also help others who are looking for the kind of care and support we aim to provide. We look forward to continuing to provide you with the same level of care and attention that you've come to expect. Please don't hesitate to reach out if there's anything else that we can do to support you. Thank you again for choosing us, we appreciate the opportunity and we truly value your trust in us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Jessden Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Jessden Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Jessden Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

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Isaac Agyei

Job Title: Business Director

Joined: 2023

I am proud to say that I have worked in the private health and social care sector for 6 years. I have had experience providing hands on care delivery for individuals with a range of needs, from social support through to complex care delivery. I also have several years experience in management of care delivery services which allows me to effectively manage our home care service.

Frequently Asked Questions about Jessden Care Ltd

What Type of Services does Jessden Care Ltd offer?

Jessden Care Ltd offers Home Care & Nursing Care.

How many Carers does Jessden Care Ltd employ?

Jessden Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jessden Care Ltd to verify any information. View our terms and conditions. Jessden Care Ltd has an Enhanced Service - more info.