Jessden Care Ltd

Suite 5, First Floor Canalside Offices, Pelham Street, Stoke-on-Trent ST1 3LL
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9.0 3 Reviews
  • Jessden Care Ltd, Stoke-on-Trent
Jessden Care Ltd is a CQC registered home care company with a difference. The owners have more than 13 years experience working within the private health and social care sector and have a strong desire to give back to the community that they live in. Jessden Care Ltd offers a variety of services to individuals over the age of 18 within their own home, these services include personal care support, companionship, domestic tasks and live-in care.

The team are passionate about delivering person-centred care and are highly trained to provide a range of services to meet the diverse needs of the people that they care for. Whilst professional and committed to delivering a high quality service, each member of the team is dedicated to getting to know their clients on a one-to-one basis to provide a holistic approach to the support that they provide.
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Care Provided by Jessden Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £25
  • Weekly Live-in Care Fees: £1500 – £3360

For HomeCare individual assessments will be carried out with our pricing being based on the level of care required for the package and individual dependency.

These prices are only a guideline, please contact Jessden Care Ltd to find out the exact price for your requirements.

Contact Jessden Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Jessden Care Ltd to get a personalised quote.

Good to Know

Owner

  • Jessden Care Ltd

Person in Charge

  • Rebecca MacKenzie (Manager)

Jessden Care Ltd Reviews (3)

9.0

Jessden Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Jessden Care Ltd has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 3
  • 3
  • 0
Reviewer Connection to Jessden Care Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Susan C (Friend of Client) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the Mother of one of your client users.
My daughter has been wheelchair dependant for about 13 years due to spinal issues.
Since her mobility has deteriorated, due to massive mobility issues she has been dependant on carers twice a day.
Due to collapse of her previous care company she was forced
to find new carers.
This difficult situation has actually been her total salvation for the last 10 months. Finding Jessden Care company was the best thing ever!
They are total treasures.
She has never been so happy and relaxed about her situation. Nothing is too much trouble. The care she is now receiving is now second to none!
Staff are friendly, happy , confident and capable. She looks forwards to the next visit.
Thank you to the team at Jessden. They are stars.
Reply from Isaac Agyei, Director at Jessden Care Ltd
Hi Susan, Thank you so much for your beautiful message it means the world to us. We're so touched to hear how much of a difference our team has made to your daughter's life over the past 10 months. We…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alaina F (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic care company. I can't recommend them enough. They're extremely professional and go out of their way to help their clients. Their staff are extremely knowledgeable about all conditions, happy and always smiling! They're extremely supportive if the client is having an off day and
each client is treated with the dignity they deserve and need. I wouldn't want anyone else looking after my mum! Thank you so much!
Reply from Isaac Brobbey Agyei, Director at Jessden Care Ltd
Hi Alaina,Thank you so much for taking the time to share such a lovely review. Your words truly mean a lot to us.Were delighted to hear how happy youve been with the care and support your mum has…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rachel C (Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company is very new, I thought my experience might help others. The managers of this company are very knowledgeable, they also promote an excellent model of care. Care is tailored to suit you needs as an individual, and you also get continuity of care, once you have been matched with suitable carers,
you keep that team who work with you and also cover each other. They are very person centred. The carers are very focused but also very kind, respectful and understanding. All my needs are very well met. They're also very happy and care a lot about their clients. So do the managers. If you are looking for a really good company that offers the best care possible for you or a loved one, you will never regret asking Jessden Care to assist you. I am very pleased with my care overall.
Reply from Isaac Brobbey Agyei, Director at Jessden Care Ltd
Thank you so much for taking the time to share such wonderful feedback. We are incredibly grateful for your kind words and support as we continue to grow our new business. It truly means the world to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Jessden Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Jessden Care Ltd is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Jessden Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Isaac Agyei

Job Title: Business Director Joined: 2023

I am proud to say that I have worked in the private health and social care sector for 6 years. I have had experience providing hands on care delivery for individuals with a range of needs, from social support through to complex care delivery. I also have several years experience in management of care delivery services which allows me to effectively manage our home care service.

Frequently Asked Questions about Jessden Care Ltd

What Type of Services does Jessden Care Ltd offer?

Jessden Care Ltd offers Home Care.

How many Carers does Jessden Care Ltd employ?

Jessden Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jessden Care Ltd to verify any information. View our terms and conditions. Jessden Care Ltd has an Enhanced Service - more info.