Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Embrace Community Care Service Ltd

stars
stars 21 May 2025
After a lung procedure, I was discharged home to Sheltered Housing. Soon I was looked after by Embrace Community Care Service Ltd, who provide exceptional service. Mainly I get them to do cleaning, miscellaneous chores, bins, and general flat tidy up. Absolutely faultless, professional and efficient
service. Couldn't recommend more highly. Andrew
Review from Andrew H (Client / Service User)
stars
stars 14 May 2025
Last December I fractured my Spine, fractured my Spleen and a Broken hip. I spent some time in hospital and when hearing I has due to be discharged I became very worried about what will happen when I finally get back home. Well I need not have worried because the care I received from Embrace
Community Care Service for the next few months was just outstanding in every way, The cares and the rest of the team went out of their way in every way. Helping with my ReHab, exercises, my daily needs just everything nothing was to much trouble for them it was a case that the number one priority was me! and that was all that mattered to them. I cannot recommend these people high enough they were all truly exceptional in every way. Just outstanding!
Review from Christopher L (Client / Service User)