Embrace Community Care Service Ltd

Office 18, 62 Portman Road, Reading RG30 1EA
Review Us
8.3 2 Reviews
  • Embrace Community Care Service Ltd, Reading

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact US For More Information

Good to Know

Owner

  • Embrace Community Care Service Ltd

Person in charge

  • Rachana Dhital (Manager)

Admission Criteria

  • N/A
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Embrace Community Care Service Ltd Reviews (2)

8.3

Embrace Community Care Service Ltd has a Review Score of 8.3 (8.300) out of 10, based on 2 reviews in the last 2 years.
Over all time Embrace Community Care Service Ltd has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Embrace Community Care Service Ltd
  • 2
Total of 2, showing 1-2
Review from Andrew H (Client) published on 21 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
After a lung procedure, I was discharged home to Sheltered Housing. Soon I was looked after by Embrace Community Care Service Ltd, who provide exceptional service. Mainly I get them to do cleaning, miscellaneous chores, bins, and general flat tidy up. Absolutely faultless, professional and efficient
service. Couldn't recommend more highly. Andrew
Reply from Rachana Dhital, Registerd Manager at Embrace Community Care Service Ltd

Dear Andrew,Thank you so much for your kind words and thoughtful review. We're delighted to hear that you've been pleased with the support provided by Embrace Community Care Service Ltd. It's wonderful to know that our team has been able to assist you following your procedure and that our service has made a positive difference in your daily life.Your recommendation means a great deal to us, and we'll be sure to pass your feedback on to the team-they will be thrilled to hear it.Wishing you continued health and comfort in your home.Warm regards,Embrace Community Care Service Ltd

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christopher L (Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Last December I fractured my Spine, fractured my Spleen and a Broken hip. I spent some time in hospital and when hearing I has due to be discharged I became very worried about what will happen when I finally get back home. Well I need not have worried because the care I received from Embrace Community
Care Service for the next few months was just outstanding in every way, The cares and the rest of the team went out of their way in every way. Helping with my ReHab, exercises, my daily needs just everything nothing was to much trouble for them it was a case that the number one priority was me! and that was all that mattered to them. I cannot recommend these people high enough they were all truly exceptional in every way. Just outstanding!
Reply from Rachana Dhital, Registerd Manager at Embrace Community Care Service Ltd

Thank you so much for your thoughtful and uplifting review. We are truly touched by your kind words and so pleased to hear that you felt well supported during such a difficult time.It means the world to our entire team at Embrace Community Care Service to know that we were able to provide you with the care, dignity, and attention you needed during your recovery. Your recognition of our carers' dedication, particularly in helping with your rehabilitation and daily needs, reaffirms why we do what we do.We're incredibly proud of our team for going above and beyond to make your transition back home safe and comfortable. Knowing that you felt like the number one priority is the highest compliment we could receive.On behalf of everyone at Embrace, thank you once again. We wish you continued progress in your recovery and are always here if you need us. Warm regards,Embrace Community Care Service

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.3 (8.300)

Overview of Review Score

The Review Score of 8.3 (8.300) out of 10 for Embrace Community Care Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Embrace Community Care Service Ltd is calculated as follows: ( (8 Excellents x 5) + (2 Goods x 4) ) ÷ 10 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Embrace Community Care Service Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Embrace Community Care Service Ltd

What Type of Services does Embrace Community Care Service Ltd offer?

Embrace Community Care Service Ltd offers Home Care.

How many Carers does Embrace Community Care Service Ltd employ?

Embrace Community Care Service Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Embrace Community Care Service Ltd to verify any information. View our terms and conditions. Embrace Community Care Service Ltd has an Basic Service - more info.