Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for TLS Social Care

stars
stars 11 December 2025
We've been impressed by both the quality and diligence of the carers and the efficiency and responsiveness of the management of the service. All of the girls allocated have engaged with our daughter and made real strides in getting to know her, understanding her needs and working out how to make her
happy. This is the first time that we have felt confident and comfortable leaving our daughter in the care of others for 24 hours and that is making a real difference to our lives. The specialism/ familiarity of the staff with people with additional needs is central to TLS being good at what they do. From the outset the communication and management of the provision has been excellent. Any small issues/ questions have been quickly and proactively resolved by email and by phone.
Review from Caroline B (Mother of Client/Service User)
stars
stars 24 November 2025
The service TLS social care are very supportive throughout for my daughter's needs. K enjoys spending her time with her staff. The staff members meet all K needs appropriately.
Review from P R (Mother of Client/Service User)
stars
stars 08 September 2025
Very good care for my son who was admitted very quickly and at last minute.Kept me posted all the time on how he was doing. Over the weekend the carers kept him entertained by taking him to places which he enjoyed. Thank you so much for your help.
Review from A B (Father of Client/Service User)
stars
stars 30 July 2024
My daughter is happy with her care with TLS. Enjoys going out in the community.
Review from Julie B (Mother of Client/Service User)