Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Thorough Homecare Services - East Riding of Yorkshire

stars
stars 03 September 2024
We were extremely happy with the care, kindness and patience shown towards our mother by Thorough Homecare during the 12-day period of live-in care. We were kept up to date with how Mum was doing via the app so could see how well she was eating and how she had been spending her time. She was even
taken for a trip to the seaside one day, which she loved. We would happily use Thorough Homecare again.
Review from S L (Daughter of Client/Service User)
stars
stars 03 September 2024
Thorough Care is definitely thorough! Home visits were organised beforehand to get as much information about my mother as possible. The carers were really lovely and kept in touch with the family throughout the live-in care period. My mum was happy staying in her own home and maintaining her
routine. The agency manager even came over one day and took my mother and her carer to the beach!
Review from R L (Daughter of Client/Service User)