Thorough Homecare Services -East Riding of Yorkshire

Grosvenor House, 100-102 Beverley Road, Hull HU3 1YA
Review Us
8.5 2 Reviews
  • Thorough Homecare Services -East Riding of Yorkshire, Hull
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to ARU Homecare
ARU Homecare
9.7
Show Thorough Homecare Services -East Riding of Yorkshire on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20

These prices are only a guideline, please contact Thorough Homecare Services -East Riding of Yorkshire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Jean Abortta-Kuleke (Registered Care Manager)
Are you the Owner/Manager of Thorough Homecare Services -East Riding of Yorkshire? View your Advertising Options

Thorough Homecare Services -East Riding of Yorkshire Reviews (2)

8.5

Thorough Homecare Services -East Riding of Yorkshire has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Thorough Homecare Services -East Riding of Yorkshire has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 2
  • 0
Reviewer Connection to Thorough Homecare Services -East Riding of Yorkshire
  • 2
Total of 2, showing 1-2
Review from S L (Daughter of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were extremely happy with the care, kindness and patience shown towards our mother by Thorough Homecare during the 12-day period of live-in care. We were kept up to date with how Mum was doing via the app so could see how well she was eating and how she had been spending her time. She was even taken
for a trip to the seaside one day, which she loved. We would happily use Thorough Homecare again.
Reply from Jean Abortta-Kuleke, Director at Thorough Homecare Services -East Riding of Yorkshire

Thank you very much for your feedback and we really appreciate taking the time to complete this. It was a delight supporting your mum and also working with your lovely family. We look forward to working with you all in future. All the best!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R L (Daughter of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thorough Care is definitely thorough! Home visits were organised beforehand to get as much information about my mother as possible. The carers were really lovely and kept in touch with the family throughout the live-in care period. My mum was happy staying in her own home and maintaining her routine.
The agency manager even came over one day and took my mother and her carer to the beach!
Reply from Jean Abortta-Kuleke, Director at Thorough Homecare Services -East Riding of Yorkshire

Thank you for such lovely words. It was an absolute delight and honour to support your mum and family during this period. We certainly do really care about how your mum felt regarding the kind of care she was receiving and keeping to her daily routine. We are so glad that our home care service has been of benefit to your family and we look forward to continuing to work with you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Thorough Homecare Services -East Riding of Yorkshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Thorough Homecare Services -East Riding of Yorkshire is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Thorough Homecare Services -East Riding of Yorkshire is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Thorough Homecare Services -East Riding of Yorkshire

What Type of Services does Thorough Homecare Services -East Riding of Yorkshire offer?

Thorough Homecare Services -East Riding of Yorkshire offers Home Care.

How many Carers does Thorough Homecare Services -East Riding of Yorkshire employ?

Thorough Homecare Services -East Riding of Yorkshire employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Thorough Homecare Services -East Riding of Yorkshire to verify any information. View our terms and conditions. Thorough Homecare Services -East Riding of Yorkshire has an Basic Service - more info.