Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Luton)

stars
stars 06 November 2025
Such a great team my father really bonded with his carer and I can't highly recommend Helping Hands enough from start to finish they treated us with care respect and understanding. Great communication also thanks for everything
Review from Cali W (Daughter of Client/Service User)
stars
stars 31 October 2025
Having met Jo (HELPING HANDS Luton branch manager ) while my father was in hospital while attending another patients family It was clear she was in a position to help . After contacting head office we arranged a meet up at my parents to discuss their needs they have had 3/4 familiar carers now for 5 months all have been kind caring and reliable.
Review from Lorraine B (Daughter of Client/Service User)
stars
stars 27 March 2025
I am very pleased with the service and my carer is always punctual, reliable, friendly and helpful.
Review from P H (Client / Service User)