Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Care Genius

stars
stars 19 February 2026
We were recommended to Care Genius in July 2025 by a family friend when it was becoming increasingly difficult for my mum to carry out some activities of daily living by herself. The carers are very professional, the kindness, compassion and thoughtfulness shown to my mum has been outstanding.
They are very punctual and have adapted to changes in her care as required, and are very helpful. They have also built a good relationship with my mum and she always looks forward to their visit. Communication with administrative staff is very good as it is very easy to contact them. I am genuinely impressed with the care provided by this care agency, and I wouldn't hesitate to recommend you to other clients.
Review from L A (Daughter of Client/Service User)