Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for SureCare Morecambe

stars
stars 10 September 2025
Sure Care staff cared for my Dad in Kendal , including end of life care in July 2025. I found the process of looking for a care company such a big responsibility , but I need not have worried . Sure Care staff treated my Dad so well , giving individualised care planning and providing care with
such kindness , respect , empathy , lifting my Dads mood , care given with dignity , whilst maintaining his ability to be as independent as possible for as long as possible , my Dad was very anxious about having carers initially ,but soon got used to them , staff giving quality care at all times including at the end of life. I will be forever grateful to all the Team they also supported my Mum and us as a whole family. Could not have asked for more from Sure Care , I felt very lucky to have picked Sure Care to provide care calls to my Dad , and would highly recommend them , everyone wishes for the best care for family and we definitely received that , Special thanks to all.
Review from Helen B (Daughter of Client/Service User)