Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Caremark Thurrock

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stars 15 September 2025
This is a massive weight off my mind. The support work from Caremark Thurrock is outstanding and everything I was hoping for.
Review from D W (Son of Client/Service User)
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stars 11 September 2025
I am very happy with the service from Caremark Thurrock. It is so helpful and I look forward to every visit.
Review from A W (Client / Service User)
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stars 01 September 2025
Outstanding. We could not be happier with the service from Caremark Thurrock. My mother's mental health has improved dramatically from the interaction provided by the carers. I would recommend CareMark Thurrock unreservedly and they have been a pleasure to deal with.
Review from L W (Son of Client/Service User)
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stars 18 August 2025
Responsive when we needed help. Individual carers treated my relative with compassion & dignity.
Review from M H (Daughter of Client/Service User)
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stars 05 August 2025
Caremark Thurrock were very quick in responding when I called them needing care the next day. They arrived at an assessment and started within hours. The care given has been very good and my aunt is very happy with the carers, who show great care and love helping her. She is so comfortable with them.
Review from J E (Niece of Client/Service User)
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stars 04 August 2025
We as a family can not thank Caremark enough for their care and comfort to my aunt. She really enjoys their visits and looks forward to them and their company. We do as much as we can for her, but their personal care and companionship is second to none. My aunt has two of her most favourites who visit daily; however, any of the carers are amazing and I feel they treat their clients as if they are their own family.
Review from R P (Niece of Client/Service User)
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stars 04 July 2025
Very responsive and understanding. Took the time to understand our requirements and put in place an appropriate package with effect the following day.
Review from A B (Son of Client/Service User)
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stars 03 July 2025
Caremark Thurrock has been very good with my husband, keeping him amused. Looked after him very well. I would recommend them again.
Review from L W (Wife of Client/Service User)
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stars 19 June 2025
Caremark Thurrock Care has been excellent. I feel more relaxed than I have felt over the last few years. Receiving live-in care services by their carers. I would not hesitate to recommend this company.
Review from S R (Wife of Client/Service User)
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stars 17 June 2025
The managing director and his care team have been fantastic. I would thoroughly recommend their care.
Review from D P (Client / Service User)
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stars 02 June 2025
I am very happy with the service and would certainly recommend it to others.
Review from V B (Client / Service User)