The live in carer became like one of our family in a very short time and a real friend to nan.M H(Grandson of Client/Service User)
The carer we had went over and above, living in her house, looking after my mother.S H(Daughter of Client/Service User)
allowed me to be a daughter again and not a carer. The carers have gone above and beyondJ S(Daughter of Client/Service User)
The live in carer became like one of our family in a very short time and a real friend to nan.M H(Grandson of Client/Service User)
The carer we had went over and above, living in her house, looking after my mother.S H(Daughter of Client/Service User)
allowed me to be a daughter again and not a carer. The carers have gone above and beyondJ S(Daughter of Client/Service User)
Winner of Essex and Thurrock Top 20 care providers in 2026.
Caremark Thurrock is a CQC-rated provider. Delivering exceptional home care services to the elderly community of Thurrock, Grays, Stanford-le-Hope, Orsett, Corringham, South Benfleet, Canvey Island, Thundersley, Basildon South, and surrounding areas in Essex.
Caremark Thurrock is a family-run business, run by a team that deeply cares for its local community. The caring and professional team supports people of all ages...
Winner of Essex and Thurrock Top 20 care providers in 2026.
Caremark Thurrock is a CQC-rated provider. Delivering exceptional home care services to the elderly community of Thurrock, Grays, Stanford-le-Hope, Orsett, Corringham, South Benfleet, Canvey Island, Thundersley, Basildon South, and surrounding areas in Essex.
Caremark Thurrock is a family-run business, run by a team that deeply cares for its local community. The caring and professional team supports people of all ages to live safely and independently in their own homes.
Caremark Thurrock can support you with personalised care services including companionship, personal care, respite care, domestic support, sitting services, community access outings to encourage social engagement and shopping, live-in care (24hr live-in care or overnight support), dementia care, palliative care and end-of-life care.
Services are tailored to your needs and involve the family, ensuring you remain comfortable living in your own home.
All care staff are thoroughly vetted, trained and matched to your specific needs, ensuring you get the best care and support required.
Care Provided by Caremark Thurrock
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £32.95
Weekly Live-in Care
From £1,495
Prices go up slightly on weekends
The price(s) shown are provided by the agency. Contact Caremark Thurrock for full pricing details and T&Cs.
Contact Caremark Thurrock to get a personalised quote:
Review from M H (Grandson of Client) published on 4 September 2026 Submitted via Postal Card•
Overall Experience
I am very happy with the care my nan received. The live in carer became like one of our family in a very short time and a real friend to nan.
I am very happy with the care my nan received. The live in carer became like one of our family in a very short time and a real friend to nan.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you so much for your lovely review. It means a great deal to know that your nan received care that made such a positive difference.
At Caremark Thurrock, we believe that successful live-in care is about much more than simply providing support - it's about finding the right person. Our...
Thank you so much for your lovely review. It means a great deal to know that your nan received care that made such a positive difference.
At Caremark Thurrock, we believe that successful live-in care is about much more than simply providing support - it's about finding the right person. Our meticulous matching process considers each customer's individual needs, personality, interests, preferences and lifestyle, helping us create a genuine connection between the customer and their care assistant.
It is wonderful to hear that your nan's live-in carer quickly became like part of the family and, most importantly, a real friend to her. Building that trust, companionship and sense of familiarity is exactly what we strive for.
Thank you for trusting Caremark Thurrock to support your nan.
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Review from S H (Daughter of Client) published on 4 September 2026 Submitted via Postal Card•
Overall Experience
Caremark Thurrock were very helpful and supportive from the word go. The carer we had went over and above, living in her house, looking after my mother.
Caremark Thurrock were very helpful and supportive from the word go. The carer we had went over and above, living in her house, looking after my mother.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your kind words, which we are very grateful for. We're thrilled to hear that our carefully matched live-in carer provided such exceptional compassion, support and care whilst living with your mother over her final months. It means the world to us to know that we made a positive difference in your family's life.
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Review from C L (Client / Service User) published on 3 September 2026 Submitted via Postal Card•
Overall Experience
Caremark Thurrock - everything's satisfactory, well looked after, grateful for their care and support.
Caremark Thurrock - everything's satisfactory, well looked after, grateful for their care and support.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you very much for your lovely compliment. We are pleased to hear that you are happy with our care and support.
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Review from J S (Daughter of Client) published on 10 August 2026 Submitted via Postal Card•
Overall Experience
Caremark Thurrock have allowed me to be a daughter again and not a carer. The carers have gone above and beyond my expectations. Dad is happy with the care he is receiving, and obviously he is my main priority.
Caremark Thurrock have allowed me to be a daughter again and not a carer. The carers have gone above and beyond my expectations. Dad is happy with the care he is receiving, and obviously he is my main priority.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for taking the time to review our service. Your feedback is very much appreciated. We are so proud to have exceeded your expectations and created the opportunity for you to focus on being a daughter, rather than a carer. We pride ourselves on delivering the best care to your dad and will pass your comments onto the team.
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Review from S M (Wife of Client) published on 8 July 2026 Submitted via Postal Card•
Overall Experience
Carers are very caring, prompt and easy to talk to. Caremark have provided a very good service.
Carers are very caring, prompt and easy to talk to. Caremark have provided a very good service.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your kind feedback. It's great to hear that our friendly carers are providing personal care with dignity and compassion.
Providing a responsive service when it's needed most is something we take great pride in, and we're glad the quick assessment and setup of care brought you some...
Thank you for your kind feedback. It's great to hear that our friendly carers are providing personal care with dignity and compassion.
Providing a responsive service when it's needed most is something we take great pride in, and we're glad the quick assessment and setup of care brought you some reassurance.
Your satisfaction and trust is our priority because quality caring service is at the centre of everything we do .
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Review from C M (Client / Service User) published on 7 July 2026 Submitted via Postal Card•
Overall Experience
I find Caremark Thurrock very good. The carers turn up on time and do a very, and all I ask them to do.
I find Caremark Thurrock very good. The carers turn up on time and do a very, and all I ask them to do.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you so much for your kind words. We're delighted to hear that our carers have been very good and supportive. Reliability, building positive friendly relationships as well as being caring and compassionate is so important to us. Your recommendation means a great deal to everyone at Caremark Thurrock.
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Review from C L (Daughter of Client) published on 6 July 2026 Submitted via Postal Card•
Overall Experience
Caremark Thurrock has made my father very happy. I have noticed a joyful change in him since having Caremark care for him. Very polite and have very high standards.
Caremark Thurrock has made my father very happy. I have noticed a joyful change in him since having Caremark care for him. Very polite and have very high standards.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you so much for your kind words. We are truly delighted to hear that your father's wellbeing has improved dramatically and that our carers have made such a positive difference. Supporting families with compassion and respect is at the heart of everything we do, and your feedback means the...
Thank you so much for your kind words. We are truly delighted to hear that your father's wellbeing has improved dramatically and that our carers have made such a positive difference. Supporting families with compassion and respect is at the heart of everything we do, and your feedback means the world to our whole team. We're grateful for your recommendation and look forward to continuing to provide the highest level of personal care with a cheery smile for your father.
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Review from S P (Client / Service User) published on 25 February 2026 Submitted via Postal Card•
Overall Experience
Caremark Thurrock have been absolutely brilliant. Carers have been fantastic, amazing and very kind. Would recommend to anyone.
Caremark Thurrock have been absolutely brilliant. Carers have been fantastic, amazing and very kind. Would recommend to anyone.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for the kind words. We are pleased to hear that you've found our carers to be kind, amazing and professional. We take great pride in providing understanding, person-centred care and support.
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Review from M R (Client / Service User) published on 20 February 2026 Submitted via Postal Card•
Overall Experience
The carers are great and very friendly. I'm very happy with the service provided and highly recommend them.
The carers are great and very friendly. I'm very happy with the service provided and highly recommend them.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your kind feedback. It's great to hear that our friendly carers are providing personal care with dignity and compassion. Your satisfaction and trust is our priority because service is our passion.
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Review from R R (Son of Client) published on 22 January 2026 Submitted via Website•
Overall Experience
We were very grateful for the swift and efficient response from Caremark Thurrock when an urgent care situation arose. They arranged an assessment within just a few hours and ensured care was set up for the following day, which was a huge relief.
The Managing Director, was particularly helpful,...
We were very grateful for the swift and efficient response from Caremark Thurrock when an urgent care situation arose. They arranged an assessment within just a few hours and ensured care was set up for the following day, which was a huge relief. The Managing Director, was particularly helpful, taking the time to explain everything clearly and provide valuable information when we needed it most. His support and professionalism stood out.
I wouldn't hesitate to recommend Caremark Thurrock to anyone needing reliable, responsive, and well-organised care.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you so much for taking the time to share such a thoughtful review. We're really pleased we could support you during what we know was a stressful and urgent time.
Providing a swift, responsive service when it's needed most is something we take great pride in, and we're glad the quick...
Thank you so much for taking the time to share such a thoughtful review. We're really pleased we could support you during what we know was a stressful and urgent time.
Providing a swift, responsive service when it's needed most is something we take great pride in, and we're glad the quick assessment and setup of care brought you some reassurance. Your kind words about our team and the clarity and support provided truly mean a lot to us.
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Review from D G (Client / Service User) published on 21 January 2026 Submitted via Postal Card•
Overall Experience
The carers that visit me are kind and funny. I would recommend Caremark Thurrock.
The carers that visit me are kind and funny. I would recommend Caremark Thurrock.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you so much for your kind words. We're delighted to hear that our carers are kind and bring a bit of humour to your visits - building positive, friendly relationships is so important to us. Your recommendation means a great deal to everyone at Caremark Thurrock.
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Review from M O (Daughter of Client) published on 20 January 2026 Submitted via Postal Card•
Overall Experience
We have found Caremark Thurrock to be reliable, kind and professional. The carers are very understanding to Mum's needs.
We have found Caremark Thurrock to be reliable, kind and professional. The carers are very understanding to Mum's needs.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you so much for your kind feedback. We're really pleased to hear that you've found Caremark Thurrock to be reliable, kind and professional. Our carers take great pride in providing understanding, person-centred support, and it means a lot to know that your mum's needs are being met. Thank you for taking the time to share your experience.
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Review from M F (Grandson of Client) published on 8 January 2026 Submitted via Postal Card•
Overall Experience
I contacted Caremark as my grandfather needed some companionship and my mother needed a break from daily visits. John arranged an initial assessment of Grandad's needs. John was great, arrived on time, made Grandad feel at ease and was extremely friendly. John provided good advice on the care...
I contacted Caremark as my grandfather needed some companionship and my mother needed a break from daily visits. John arranged an initial assessment of Grandad's needs. John was great, arrived on time, made Grandad feel at ease and was extremely friendly. John provided good advice on the care Grandad needed; he also made some suggestions on home improvements. John also helped introduce Grandad to Natalie the carer, I know I can call Caremark anytime to arrange additional visits and for further advice.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your review. We are grateful for your kind words and pleased to hear that you feel well supported by our team. It is lovely to know that our teams care, compassion, consistency and responsiveness are making a positive difference.
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Review from A C (Client / Service User) published on 17 December 2025 Submitted via Postal Card•
Overall Experience
Very polite carer
Very polite carer
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your kind feedback. It's great to hear that our carers are polite and have provided attentive and compassionate care for your mother. Your satisfaction and trust is our priority because service is our passion.
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Review from I C (Wife of Client) published on 12 December 2025 Submitted via Postal Card•
Overall Experience
The carer was polite and pleasant. However, we found that my husband did not need so much help, only help to pull up trousers and get socks on and maybe do up buttons. There was not enough to do to fill up one hour.
The carer was polite and pleasant. However, we found that my husband did not need so much help, only help to pull up trousers and get socks on and maybe do up buttons. There was not enough to do to fill up one hour.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you very much for your kind review. We're pleased that you found our carers polite.
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Review from K J (Daughter of Client) published on 5 December 2025 Submitted via Postal Card•
Overall Experience
Carers very helpful and attentive to my mother's needs.
Carers very helpful and attentive to my mother's needs.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your kind feedback. It's great to hear that our carers have provided attentive and compassionate care for your mother. Your satisfaction and trust is our priority because service is our passion.
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Review from C J (Client / Service User) published on 5 December 2025 Submitted via Postal Card•
Overall Experience
Care is sufficient for my needs and also sometimes exceeds.
Care is sufficient for my needs and also sometimes exceeds.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your review. We are grateful for your kind words and pleased to hear that you feel well supported by our team. It is lovely to know that our carers' compassion, consistency and responsiveness are making a positive difference.
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Review from J C (Client / Service User) published on 28 October 2025 Submitted via Postal Card•
Overall Experience
My carers enable me to have structure to my day and take medication and eat regularly, making my day more stable.
My carers enable me to have structure to my day and take medication and eat regularly, making my day more stable.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
'Thank you for your lovely review. Our care at home team are really pleased to be supporting you JC. We will pass your kind words on.
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Review from J C (Brother of Client) published on 9 October 2025 Submitted via Postal Card•
Overall Experience
Caremark Thurrock have taken the physical effort as well as the emotional trauma away from me to enable my sister to live a more independent life.
Caremark Thurrock have taken the physical effort as well as the emotional trauma away from me to enable my sister to live a more independent life.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your review. We are grateful for your kind words and pleased to hear that you feel well supported by our team. It is lovely to know that our carers' compassion, consistency and responsiveness are making a positive difference.
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Review from S C (Sister-in-law of Client) published on 8 October 2025 Submitted via Postal Card•
Overall Experience
My sister-in-law has needed help in making sure that she has some structure to her day like eating and taking tablets. Caremark has eased the pressure on us by ensuring that she has the care and structure to her day that we are not able to give her thereby giving us peace of mind.
My sister-in-law has needed help in making sure that she has some structure to her day like eating and taking tablets. Caremark has eased the pressure on us by ensuring that she has the care and structure to her day that we are not able to give her thereby giving us peace of mind.
↩Reply from John Taiwo, Managing Director at Caremark Thurrock
Thank you for your review. We're grateful for your kind words and so pleased to hear that the companionship care provided has helped to create some structure and eased the pressure on the family. It is lovely to know that our carers' consistency and responsiveness is making a positive difference, giving you peace of mind.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (2)
News
17 Aug 2026
At Caremark Thurrock, caring is at the heart of everything we do. Our commitment extends beyond providing exceptional home care services to older people and adults with support needs across...
06 Jul 2026
Enjoy a well-earned break with trusted home care. Learn about holiday planning and respite care for family carers in Thurrock and Basildon and how Caremark Thurrock can help. You can...
There are no accreditations posted yet for Caremark Thurrock.
Meet the Team (2)
John TaiwoJob Title Managing DirectorJoined 2023
John has a compassionate personality, with an unwavering desire to serve his community. This drew him to Caremark, where care is at the centre of...
John has a compassionate personality, with an unwavering desire to serve his community. This drew him to Caremark, where care is at the centre of everything we do.
His commitment, and motivation, focused around caring for and managing people was key his previous successful career in the NHS. The high standards and excellence cultivated in a near two decades of NHS experience underpin the services we deliver to our customers at Caremark Thurrock. Ensuring that we are constantly engaging our local community to support those who choose to live in their own homes and need world class care.
John is dedicated to the continual development of my team to ensure every customer and their family experience the best quality person-centred care, with compassion.
Before Caremark, John held a BSC (Hons) Degree in Medical Biochemistry, which led to becoming a Programme Manager in the NHS.
Janetta WynnJob Title Registered Care ManagerJoined 2026
Jan is a highly motivated and results-oriented Registered Care Manager with over 20 years’ experience within the care sector. She has extensive...
Jan is a highly motivated and results-oriented Registered Care Manager with over 20 years’ experience within the care sector. She has extensive experience in leading and managing domiciliary care services, improving service delivery, and maintaining high standards of care in line with CQC requirements.
Jan is passionate about providing safe, high-quality, person-centred care that promotes independence, dignity, and wellbeing. My vision as Care Manager for Caremark Thurrock is to build a service based on quality, where customers feel valued and supported in their own home, and where staff feel confident, well-trained, and proud of the care they deliver.
Jan is committed to ongoing professional development, currently studying Level 7 in Senior Leadership to hone her knowledge and skills around business development, organisational structure and culture of running a successful company. She believes that personal growth and development bring out the best qualities in individuals and help them achieve their goals in life.
Jan has a proven track record in staff development, compliance management, safeguarding, and quality assurance, with successful outcomes in CQC inspections, customer satisfaction, and service improvement.
Frequently Asked Questions about Caremark Thurrock
How many Carers does Caremark Thurrock employ?
Caremark Thurrock employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Thurrock to verify any information. View our terms and conditions. Caremark Thurrock has an Enhanced Service -what an Enhanced Service includes.
