We cannot speak highly enough of the outstanding home care service
provided for our dad. From the very beginning, the team demonstrated
unwavering compassion, professionalism, and a deeply person-centred
approach. They took the time to truly understand who Dad was ¬ just his
needs, but his personality, routines, and what brought him comfort and
dignity. Their kindness and sensitivity were evident in every
interaction. They treated Dad with the utmost respect and ensured he
always felt valued, right up until his final days. What stood out most
was their flexibility and willingness to work closely with our family.
They became a vital part of our support network, adjusting their care
around what worked best for Dad and for us. What sets this service apart
is how fiercely they advocated for Dad especially the coordinator, She
fought tirelessly against the challenges of the adult social care system
to ensure he received the level of support he deserved. Thank you.
Latest Reviews for Newgencaregroup (Somerset)
27 August 2025
We cannot speak highly enough of the outstanding home care service
provided for our dad. From the very beginning, the team demonstrated
unwavering compassion, professionalism, and a deeply person-centred
approach. They took the time to truly understand who Dad was ¬ just his
needs, but his personality, routines, and what brought him comfort and
dignity. Their kindness and sensitivity were evident in every
interaction. They treated Dad with the utmost respect and ensured he
always felt valued, right up until his final days. What stood out most
was their flexibility and willingness to work closely with our family.
They became a vital part of our support network, adjusting their care
around what worked best for Dad and for us. What sets this service apart
is how fiercely they advocated for Dad especially the coordinator, She
fought tirelessly against the challenges of the adult social care system
to ensure he received the level of support he deserved. Thank you.