Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Ethica Care West Sussex

stars
stars 16 June 2025
Unfortunately you are not allowed to name people in your review, but I would like to say that the management of the West Sussex branch (one lady in particular )was amazing and very kind to my poorly mum and always took on board, What we as a family wanted for our mum. Mum sadly died quite soon after we started care but the management of ethica care were there when she was admitted to hospital and came to her funeral and even brought flowers. For us as a family we were very grateful and felt that certain Lady went above and beyond what we expected thank you very much V. From us all xxx
Review from J H (Daughter of Client/Service User)
stars
stars 31 March 2025
The care my cousin is receiving is kind, considerate and helpful to her recovery, and the communication and support from the office are outstanding. I hold power of attorney for my cousin and have been updated and consulted frequently on her care plan and progress, which has been of great help to me also at this difficult time. Our sincere thanks.
Review from Susan H (Cousin of Client/Service User)