Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Access Support 24 Ltd

stars
stars 09 February 2026
My father has been cared for by Access Support 24 for almost a year now and we have no complaints at all. They have never missed a morning and have always treated my dad with the utmost respect and care. The carers are punctual and profession as well as being kind and considerate. The owners are
always at the end of the phone, being very approachable and friendly and quick to deal with any queries. They also visit my parents in person to check that everything is going well, which is very much appreciated. The service is personal, friendly and very reasonably priced. I can't thank them enough for making my parent's lives easier.
Review from Karen F (Daughter of Client/Service User)
stars
stars 29 August 2025
I met the manager at mothers and we discussed the level of support needed. Mum has recieved a very high level of care and Access has managed to cope with difficult and sudden times to support mum . The manager is always there on the phone to listen and help. I am very happy to recommend them to
anyone seeking care at home . It's given me peace of mind that mum is in good hands. Thank you so much.
Review from Neal M (Son of Client/Service User)