Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for GoodOaks - Watford

stars
stars 30 December 2025
I was treated with privacy and dignity at all times. A friendly smile and care was evident from staff as well. If asked I would be pleased to pass on my very positive feeling to friends needing care.
Review from Wendy W (Client / Service User)
stars
stars 13 October 2025
My mother recently had a period of poor health, realised she needed some help and contacted GoodOaks-Watford. For three months GoodOaks have visited my mother twice a day and have provided a very friendly and professional service, often going beyond their brief to help my mother who I am pleased to
say no longer needs their help. I would have no hesitation in recommending their services and will certainly contact them again if ever we need assistance.
Review from S W (Son of Client/Service User)