Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Plaza Services Ltd

stars
stars 10 March 2026
My carers are always on time and ask me how I am doing each time. They are kind and caring and always very gentle with my body which I really appreciate . They both like my cat and we often laugh when my cat follows the carer around. Having some conversation is important to me and this is
getting better as we get to know each other . They are both very good with laundry and helping put shopping away, asking me if they are unsure where things go. I would definitely recommend my carers they make my life better and I am grateful
Review from D P (Client / Service User)