Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Exceptional Care at Home (Southampton)

stars
stars 17 March 2026
Exceptional Care at Home are incredibly reliable and offers a kind, caring, and friendly service tt my elderly father. The carers are always polite and respectful. I have no concerns with regard to dads care. Thank you.
Review from Susan L (Daughter of Client/Service User)
stars
stars 17 March 2026
Very good service. Always treated very well. Nothing is too much trouble. Very pleased with the service.
Review from Jenny D (Partner of Client/Service User)
stars
stars 04 March 2026
When I was told I had to change my care I was very worried but wish I had done it sooner. This care company are lots better. They are on time, very good meals, very thorough, showers and very polite.
Review from Christine O (Client / Service User)
stars
stars 04 March 2026
The carer arranged for me can only be described as second to none. She shows full commitment to her role. She takes the role very seriously and everything required of her without having to be prompted by the client ie myself. I look forward to her coming through my door and miss her when she
leaves. Superb experience.
Review from L H (Client / Service User)
stars
stars 03 March 2026
The carers are very professional and efficient and come in at a time that suits me.
Review from H T (Client / Service User)
stars
stars 23 February 2026
The 2 carers who attend my end of life parent 4 times a day are professional, kind, gentle, warm and sympathetic. They are patient with her pain needs, pausing when necessary and patient with me as I help too. When we changed from hospital to private funding and back to NHS fast track funding
the company enabled us to continue with the same carers which was a great source of comfort to my parent and myself. This was truly exceptional care!
Review from B M (Daughter of Client/Service User)