Care Provided by Exceptional Care at Home (Southampton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Needs
- Nursing/Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Exceptional Care at Home (Southampton) to get a personalised quote
We offer competitive rates for visits ranging from just a few hours a day to 24/7 live-in care. Our rates are readily available on request and they are flexible depending on each Service User's unique circumstances.
£25 hourly
The price(s) shown are provided by the agency. Contact Exceptional Care at Home (Southampton) for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Exceptional Care At Home Ltd
- Private Owned
Person in charge
- Omowunmi Raufu (Manager)
Are you the Owner/Manager of Exceptional Care at Home (Southampton)?View your Advertising Options
Exceptional Care at Home (Southampton) Reviews (9)
9.1
Exceptional Care at Home (Southampton) has a Review Score of 9.1 (9.057) out of 10, based on 9 reviews in the last 2 years.
Over all time Exceptional Care at Home (Southampton) has 9 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Exceptional Care at Home (Southampton)
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Review from A I (Daughter-in-law of Client) published on 28 August 2026 Submitted via Website•
Overall Experience
DO NOT USE THIS PROVIDER!!!!!!
They failed and neglected my mum when she came out of hospital, Exceptional Care was put in place to have 4 calls a day so they could feed her, provide fluids, personal care and most importantly, medication. The staff did not do a single thing for my mum. Witnesses...
DO NOT USE THIS PROVIDER!!!!!!
They failed and neglected my mum when she came out of hospital, Exceptional Care was put in place to have 4 calls a day so they could feed her, provide fluids, personal care and most importantly, medication. The staff did not do a single thing for my mum. Witnesses saw them sat outside the property doing nothing when they should have been taking care of her. Basic carer 101 is to understand a care plan; the carer had no idea what it was!! They also didn't know how to use a washing machine!! We've had various phone calls to the company and manager and they don't care. To make matters worse the manager decided to take it upon himself and visit my mum at home unannounced and without family present!!!!! The sheer audacity to walk into the home of elderly people, with learning disabilities is despicable. We have reported this company to the CQC and made many formal complaints against them. PLEASE DO NOT USE THIS COMPANY
Review from Peter P (Client / Service User) published on 17 June 2026 Submitted via Postal Review Card•
Overall Experience
We found the carers very understanding and treated me with respect and care.
We found the carers very understanding and treated me with respect and care.
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you very much for your kind review, We truly appreciate your encouraging words, we promise to only provide Exceptional care in your home.
Review from Kim S (Daughter of Client) published on 7 May 2026 Submitted via Postal Review Card•
Overall Experience
Mum has been receiving care for approximately one year now. She is very happy with the service. The carers are all very friendly and polite. They are always punctual and leave the home clean and tidy, I would recommend this company.
Mum has been receiving care for approximately one year now. She is very happy with the service. The carers are all very friendly and polite. They are always punctual and leave the home clean and tidy, I would recommend this company.
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you for your kind words, We appreciate your continuous support.
Review from Jenny D (Partner of Client) published on 17 March 2026 Submitted via Postal Review Card•
Overall Experience
Very good service. Always treated very well. Nothing is too much trouble. Very pleased with the service.
Very good service. Always treated very well. Nothing is too much trouble. Very pleased with the service.
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you for your kind words, We appreciate your continuous support.
Review from Susan L (Daughter of Client) published on 17 March 2026 Submitted via Postal Review Card•
Overall Experience
Exceptional Care at Home are incredibly reliable and offers a kind, caring, and friendly service tt my elderly father. The carers are always polite and respectful. I have no concerns with regard to dads care. Thank you.
Exceptional Care at Home are incredibly reliable and offers a kind, caring, and friendly service tt my elderly father. The carers are always polite and respectful. I have no concerns with regard to dads care. Thank you.
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you for your kind words, We appreciate your continuous support.
Review from L H (Client / Service User) published on 4 March 2026 Submitted via Postal Review Card•
Overall Experience
The carer arranged for me can only be described as second to none. She shows full commitment to her role. She takes the role very seriously and everything required of her without having to be prompted by the client ie myself.
I look forward to her coming through my door and miss her when she...
The carer arranged for me can only be described as second to none. She shows full commitment to her role. She takes the role very seriously and everything required of her without having to be prompted by the client ie myself.
I look forward to her coming through my door and miss her when she leaves. Superb experience.
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you for your kind words, We appreciate your continuous support.
Review from Christine O (Client / Service User) published on 4 March 2026 Submitted via Postal Review Card•
Overall Experience
When I was told I had to change my care I was very worried but wish I had done it sooner. This care company are lots better. They are on time, very good meals, very thorough, showers and very polite.
When I was told I had to change my care I was very worried but wish I had done it sooner. This care company are lots better. They are on time, very good meals, very thorough, showers and very polite.
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you for your kind words, We appreciate your continuous support.
Review from H T (Client / Service User) published on 3 March 2026 Submitted via Postal Review Card•
Overall Experience
The carers are very professional and efficient and come in at a time that suits me.
The carers are very professional and efficient and come in at a time that suits me.
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you for your kind words, We appreciate your continuous support.
Review from B M (Daughter of Client) published on 23 February 2026 Submitted via Website•
Overall Experience
The 2 carers who attend my end of life parent 4 times a day are professional, kind, gentle, warm and sympathetic.
They are patient with her pain needs, pausing when necessary and patient with me as I help too.
When we changed from hospital to private funding and back to NHS fast track funding...
The 2 carers who attend my end of life parent 4 times a day are professional, kind, gentle, warm and sympathetic.
They are patient with her pain needs, pausing when necessary and patient with me as I help too.
When we changed from hospital to private funding and back to NHS fast track funding the company enabled us to continue with the same carers which was a great source of comfort to my parent and myself.This was truly exceptional care!
↩Reply from Omowunmi Raufu, Managing Director at Exceptional Care at Home (Southampton)
Thank you for your kind words, We appreciate your continuous support.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Exceptional Care at Home (Southampton).
Accreditations
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Frequently Asked Questions about Exceptional Care at Home (Southampton)
How much does Exceptional Care at Home (Southampton) cost?
The agency lists fees from £25 for hourly visiting care and from £1,250 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Exceptional Care at Home (Southampton) employ?
Exceptional Care at Home (Southampton) employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Exceptional Care at Home (Southampton) to verify any information. View our terms and conditions. Exceptional Care at Home (Southampton) has a Basic Service -what a Basic Service includes.