Home Care Provider Owned by Avante Care and Support in London
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in London for Avante Care and Support are showing below.
View the details of all 2 locations (with 72 reviews) owned by Avante Care and Support
Avante Care and Support Locations in London (1)
Avante Home Care and Support
9.1
35 reviews
Unit A, 105 Woolwich Road, Bexleyheath DA7 4LP
"I am extremely happy with the service and care I receive from Avante Care & Support. All the carers, office staff and field care staff are…" Read all 35 reviews
Avante Care & Support provides quality domiciliary care to help people to remain living in their own homes in Kent and the South East of London. Avante Care & Support offer assistance with daily tasks enabling their clients to remain as independent… Read more about Avante Home Care and Support
- Care Provided
- Visiting Care
- Dementia
Avante Care and Support Reviews in London (35)
9.2
Avante Care and Support has a Group Review Score of 9.2 (9.225) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avante Care and Support must have a Review Score.
Review of
Avante Home Care and Support
from Jill W (Client) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have now been here 6 years and have no complaints with the service I receive.
Reply from Jason Quinn, Registered Manager at Avante Home Care and Support
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Review of
Avante Home Care and Support
from Julie F (Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am extremely happy with the service and care I receive from Avante Care & Support. All the carers, office staff and field care staff are excellent. They are all very friendly, extremely helpful and nothing is too much trouble. I have 4 calls a day, 7 days a week. Personal care is always given with
respect for my privacy/dignity. My medication is very complicated but always given on time. All my meals are prepared and presented lovely. House work is done to a very high standard. I truly appreciate the services I receive from Avante Care & Support and would highly recommend them.
Reply from Jason Quinn, Registered Manager at Avante Home Care and Support
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Review of
Avante Home Care and Support
from Maureen W (Wife of Client) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Advante has cared for my husband since June 2023. He is non-verbal and permanently in bed. The carers are kind, caring and treat him with respect. They chat to him all the time they are attending to him. They always include me in their conversations. I've met quite a few of them over the months. I'm
pleased to welcome them all into my home. If I have a problem I'm able to talk to them about it. I class them as friends.
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Review of
Avante Home Care and Support
from A N (Client) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
With a few bad experiences with a few agency carers it's been a good experience. It takes time for a carer and service user to get into each other's way of doing things and to know and trust one another. Care is/can be very personal, trust takes time to build. My carer's have become trusted carers,
reliable, very competent & trustworthy. I think caring should be classified as a profession, they will always be needed.
Reply from Jason Quinn, Registered Manager at Avante Home Care and Support
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Review of
Avante Home Care and Support
from Sabrina B (Client) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely excellent - no complaints, no problems. Best care provider.
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Review of
Avante Home Care and Support
from L A (Mother of Client) published on 24 February 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We discussed my son's care program and made relevant changes. We discussed the transition from social care to NHS continuing healthcare.
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Review of
Avante Home Care and Support
from Raymond H (Husband of Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Most of the carers are very good, although some are very slow putting up my costs (going over the time allotted). Also the time they come varies on who is working and what their round it. Therefore I have to see who is coming as to whether I start my wife's care or not to keep the costs down! As for
recommending, I would but point out my experience.
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Review of
Avante Home Care and Support
from Kirsty M (Daughter of Client) published on 22 December 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has double-handed care four times a day, with meds needed at specific times. As if Avante didn't have enough additional challenges to face this year with Covid, they always manage to provide an excellent service to my dad, even with last-minute changes needed due to hospital visits or (more often
these days), cancelled hospital visits meaning care needs to be reinstated at the last minute. For any last-minute or ad hoc requests, they always try to say 'yes' than 'no' and certainly put their service users at the heart of everything they do, which is a comfort and reassurance in these very challenging times.
Tier 4 means that Xmas changes of plans for many service users and their families is now likely to put an additional demand on Avante staff, both to meet their client's needs, and to manage to get a break and time needed for their own families. I do sincerely hope that each and every member of staff is able to grab some well deserved 'me time' over the Christmas period.
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Review of
Avante Home Care and Support
from Shirley E (Daughter of Client) published on 12 October 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Once again I would like to say thank you to my mum's carer who has gone above and beyond her remit to identify that my mum may possibly have UTI, and she advised me to contact my mum's doctor. It has since transpired that my mum did have an infection and by the carer highlighting this at an early stage,
it saved my mum’s health becoming progressively worse and accumulating with a hospital admission.
Knowing that my mum has a Carer who is very professional and genuinely cares about the people she looks after, it puts my mind at rest knowing that my mum is being looked after and in safe hands.
Knowing that my mum has a Carer who is very professional and genuinely cares about the people she looks after, it puts my mind at rest knowing that my mum is being looked after and in safe hands.
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Review of
Avante Home Care and Support
from F L (Client) assisted by family/friend published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Up till now, satisfied with the care and if things continue I have no complaints.
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Review of
Avante Home Care and Support
from C W (Son of Client) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The overall standard is very good. Only at weekends is there any inconsistency in the actual care.
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Review of
Avante Home Care and Support
from E C (Client) assisted by family/friend published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with all my carers. They are reliable, helpful and polite and do their job well.
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Review of
Avante Home Care and Support
from Pamela P (Client) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My carer has made a big difference to me. I feel more confident as she brings out the best in me. She takes care of all my personal care and sets me up for the day.
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Review of
Avante Home Care and Support
from B H (Client) published on 30 September 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with the service I receive and glad I changed.
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Review of
Avante Home Care and Support
from J B (Husband of Client) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Avante Care and Support staff have displayed a sense of professionalism in delivery of care strictly putting the needs of the client in terms of empathy, privacy and safety and health. They are consistent and quickly attend to urgent issues. I am satisfied greatly with their preparedness to help.
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Review of
Avante Home Care and Support
from J M (Client) assisted by family/friend published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The care I receive is adequate and helps me live independently.
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Review of
Avante Home Care and Support
from Maresh S (Father of Client) published on 24 June 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, punctual and a reliable service.
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Review of
Avante Home Care and Support
from S P (Client) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very impressed with service. Staff are very helpful and very polite and understanding. Could not wish for anything better.
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Review of
Avante Home Care and Support
from Nicholas C (Client) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers are most helpful and on time.
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Review of
Avante Home Care and Support
from Julie R (Daughter of Client) published on 30 April 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum, over the year, receives excellent care and attention from the carers that come in to see to her. Nothing is too much trouble for them, they are friendly and polite.
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Awards / Recognitions (1)
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