Seniors Helping Seniors (UK) Ltd in Surrey | 1 Home Care Provider

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from P M (Client) published on 14 August 2025

Submitted via Website • Report

Overall Experience

The approach of SHS is really person centred and even the application process was reassuring and uncomplicated. All staff are personable and the carers a great help. We really enjoy seeing some of them - as we would a friend.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you sincerely for your kind words. We're so pleased to hear that you found our approach to be truly person-centred and that the application process felt reassuring and straightforward. It's especially heartening to know that our staff and carers have made such a positive connection with you. Building genuine, respectful relationships lies at the heart of everything we do, and it means a great deal to know that this has been your experience. Kind regards.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Deborah R (Daughter of Client) published on 20 June 2025

Submitted via Website • Report

Overall Experience

Seniors Helping Seniors have been a huge support to my parents over the last 18 months. The communication with them and with us has been effective and efficent, and the approach to delivering services very flexible. Very happy to recommend them to others.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words and recommendation. We're truly grateful for the opportunity to support your parents over the past 18 months. It's wonderful to hear that our communication and flexible approach have made a positive difference. We're always here to help, and it means a lot to know our services have been appreciated by both your parents and your family. Kind regards

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Alastair G (Son of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience

My brother, sister and I are all very pleased with the help we have for our 93 year old mother. We have two hours a week which is part companionship and part gardening. Despite the fact that my mother has moved from her house into a care home a couple of months back we asked for the support to continue

to make the settling into the home an easier transition. The team behind the individual carer are always available to tweak the service as necessary.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you for your kind words. We're so pleased the support has helped your mother settle in more comfortably, and that the continued companionship and gardening have been beneficial. We're always here to adapt as needed. Kind regards,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Rosemary C (Daughter of Client) published on 17 June 2025

Submitted via Website • Report

Overall Experience

I had Seniors for Seniors when I was caring for my mum to enable me to have a little time for myself starting around 2022 until she died end of 2024. The carers were excellent caring kind and nothing was to much trouble. Not only did they care for my mum with dignity they had time for me too, making

sure that I was okay and getting enough support.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you for sharing your experience. We're honoured to have supported you and your mum during such an important time. It's wonderful to hear our carers provided care with dignity and were there for you as well. Please know we're here for you whenever you need support. Kind regards,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Barbara H (Client) published on 17 June 2025

Submitted via Website • Report

Overall Experience

Always very helpful girls and supportive. They have helped me since a knee replacement February 2024 and again in 2025 for further surgery. A delight to have very competent and cheerful help.
Once a week has been just enough to help me cope over the last year.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind feedback! We're glad to have been able to support you through your surgeries and recovery. It's wonderful to hear that our team's help has made a positive difference. We look forward to continuing to assist you whenever you need us. Kind regards,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Mike J (Son of Client) published on 17 June 2025

Submitted via Website • Report

Overall Experience

Seniors Helping Seniors provided some fantastic support for my mother over more than two years, until her care needs increased and she moved into full time residential care. They were flexible, stepping in to respond to specific requests such as visits to the hairdresser and dentist and helping to increase

the frequency of visits as her care needs changed. They were easy to communicate with and responsive thanks to a group that was constantly monitored. And (most important of all) they had a great team of carers who often went above and beyond to make sure that my mother was well cared for. She has even had visits from some of them at her new care home.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you very much for sharing your experience. We're honoured to have supported your mother over the past two years and to have been able to adapt to her changing needs. It means a lot to hear that our team was flexible, communicative, and went above and beyond to provide care that made a real difference. Your kind words inspire us to keep providing the best possible support. Kind regards,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Robert D (Son of Client) published on 17 June 2025

Submitted via Website • Report

Overall Experience

Seniors Helping Seniors have been great, My mum gets on with her carers really well and looks forward to their regular visits. It has really helped my mum and us as a family to have the regular support from the carers from Seniors Helping Seniors. Over time we have increased the number of care visits

to be 5 days a week and the team have made it easy to make these changes. highly recommended

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words! We're delighted to hear that your mum enjoys her time with our carers and that our support has made a positive difference for your family. It's wonderful to know that increasing the care visits has been a smooth process for you. We truly appreciate your recommendation and look forward to continuing to provide the best care possible. Kind regards,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Moyra M (Daughter of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience

I am hugely grateful for the wonderful support which our family has received from Seniors Helping Seniors.
We needed urgent support for Mum back in February - and were very impressed with the speedy response from Seniors. In less than a week from initial contact, Mum and I had been introduced to her

new carer, an exceptional person who has provided kind support for the last 5 months.
I am also impressed by the prompt and positive responses I have had to minor queries which have cropped up along the way. Without exception, each member of the team has been knowledgeable about my Mum's situation, and readily able to respond to queries. I am so glad we found Seniors - and strongly recommend them to anyone seeking high quality care for their loved one.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words-we're truly grateful for the opportunity to support your family and provide the care your mum needed. It's wonderful to hear that our team's prompt response, exceptional carer, and ongoing support made a real difference over the past five months. Your recommendation means a great deal to us, and we're honoured to have been there for you. Kind regards,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from S B (Daughter of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience

We were recommended to Seniors helping Seniors about eighteen months ago, their service has been fantastic.
All the helpers they use each week are brilliant, my parents are super happy to know they have support and the helpers have become friends to my parents. They have been super flexible with scheduling.

If my parents need more help they can coordinate, flexible too if they need to reschedule and are always available to help with appointments. They also keep in contact with the family keeping them updated when 'situations' arise.
My brothers are I are not close by; in fact two of us live in the United States. We had a situation with my mother who needed to be admitted to hospital late at night. Seniors made sure my father was looked after, one of their team was with my mother until she was admitted. Cannot say enough about this team, they are without doubt the best and kindest people we could hope for to help with my parents needs.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words. We're truly grateful for the trust you've placed in us to care for your parents. It's wonderful to hear our team has made such a positive impact and become a source of both support and friendship. We're always here to help and appreciate your continued support from afar. Kind regards,

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Phillip R (Son of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience

My mother has used Seniors helping Seniors for over 18 months, and in that time she has come to rely totally on the service. All carers have been exceptional, and all are willing to go beyond the call of duty to help out. On the few occasions that my mother has had to go to hospital, the carers have

supported her both in person and emotionally and made the trauma of the hospital visit much more bearable. My mother has the carers attending 5/6 days a week, and she has never been let down. Our family are all so grateful to everyone at SHS.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words and for sharing your mother's experience. We're honoured to have supported her over the past 18 months, and it means a lot to know she relies on us and feels truly cared for. Our team is committed to going above and beyond, and we're so glad that's been reflected in her care. Your family's appreciation means the world to us.Kind regards

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Joanna M (Daughter of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience

Seniors provided an invaluable service for my mum, who at the time was deteriorating with dementia. They gave her friendship and took her out to coffee and shops, maintaining her links with local services and socializing. The ladies themselves were amazing. I can't recommend them enough. They were kind,

genuine and would go out of their way to make my mum happy and feel valued. Amazing service including excellent communication with the office and management.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your heartfelt review. We're truly honoured to have been able to support your mum during such a challenging time. Our team is passionate about providing not just care, but a meaningful connection. It means the world to know that made a difference for your family. We'll be sure to pass on your kind words to the ladies who visited her, as well as our office team. Thank you again for your trust and recommendation-it's why we do what we do.Kind regards Tim Heaney

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Sarah B (Power of Attorney of Client) published on 9 May 2025

Submitted via Website • Report

Overall Experience

Seniors Helping Seniors are easy to deal with and very helpful attending to all needs of the Client, sometimes at short notice and they are very flexible. They have built a good relationship with the client and I would recommend them

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you for your kind words and recommendation! We're so pleased to hear you've found our team helpful, flexible, and easy to work with. We strive to build strong relationships with our clients every day. Kind regards Tim Heaney

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Beryl A (Client) published on 6 May 2025

Submitted via Website • Report

Overall Experience

We are very pleased with the lovely helpful lady who comes to us each week, helping with a variety of tasks. Communications with the manager are timely and helpful and once we had the regular payments setup it all just works.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your lovely feedback. We're thrilled to hear that you're pleased with the support you're receiving. Our team at Seniors Helping Seniors takes great pride in providing compassionate, reliable help, and it's wonderful to know that both our carer and our office have met your expectations. We're so glad everything is running smoothly now, and we truly value your trust in us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Kate V (Daughter of Client) published on 29 April 2025

Submitted via Website • Report

Overall Experience

I have been using this company to care for my Mum for the last couple of years. All the team are amazing. Happy to help out even at late notice. The carers are super friendly, caring and can't do enough to help my Mum who has Alzheimer's. It's such peace of mind when they are there, I can relax knowing

my Mum is in excellent hands. I would highly recommend all the team.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your wonderful review and for trusting us to care for your Mum over the past couple of years. It truly means a lot to hear that our team has made a positive difference for both you and your Mum. We are committed to providing compassionate, reliable care, and it's heartwarming to know we've brought you peace of mind. Your kind words and recommendation are deeply appreciated by all of us. We look forward to continuing to support you and your Mum.Kind regards

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Anne S (Daughter of Client) published on 29 April 2025

Submitted via Website • Report

Overall Experience

Seniors helping seniors have provided wonderful support and companionship for my mother over many years. The lovely staff were carefully chosen to reflect mums needs and personality. They supported her in many ways, taking her out for walks, doing puzzles with her, and generally keeping her stimulated.

When her dementia became very severe, they dealt with her in an extremely sympathetic manner. And in her last week or so, before she passed away, they were there for her all the time, night and day. Such a reliable service. I would not hesitate to recommend them to any person in need of some care and companionship in the home .

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words. We feel truly honoured to have supported your mother over the years and to have been there for her during such important times. Matching our companions carefully to each client's needs is something we take great pride in, and we're so glad it made a difference for your family. Your recommendation means a great deal to us, and we remain committed to providing compassionate care to all those we serve. Kind regards

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from K W (Daughter of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

We are really happy with the care received from Seniors Helping Seniors. All the carers are very kind and helpful and the company are easy to deal with and flexible for our needs. We would definitely recommend them.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your lovely feedback. We're so pleased to hear that you've had a positive experience with our carers and team. It is always our goal to provide kind, flexible support that truly meets each person's needs. We appreciate your recommendation.Kind regardsTim Heaney

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Barbara B (Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

We had help from Seniors for some time but they really excelled themselves in June 2024. I returned home after major surgery and we had a live-in carer from another firm. She was a disaster and had to go. The Seniors management came to our rescue. They organised a team of helpers to come several times

a day and helped us through a very difficult time. We still have help whenever needed including after a recent operation. We are enormously grateful to them. The management are endlessly helpful and supportive. We have had several different seniors and they are all, without exception, kind, helpful, reliable and efficient. It's a pleasure to have them here.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your thoughtful and kind words. We're truly touched by your appreciation, and it's been our privilege to support you during such a difficult period. We're happy we could step in when you needed it most and help ease things after your surgery. It means a great deal to know that our team has made a positive difference. We'll continue to be here for you with ongoing care support.Kind regardsTim Heaney

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Vanessa S (Daughter of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience

So happy we found SHS - everyone we have come into contact with has been kind, approachable, professional, friendly and caring. Everything we could want for our Mum from a companion/carer and especially that SHS do their best to match the helper with the user's interests such as music, gardening, literature

- it all helps create a quick bond and lots of scope for chats and discussions. The social aspect is easily as important as the actual help around the house - invaluable.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with SHS. It means the world to us to know that our team has made a meaningful difference for your mum and your family. Matching our helpers based on shared interests is something we truly believe in-it's wonderful to hear how much that has enhanced the connection and companionship. We're here to support not just with practical help, but also to nurture those valuable social bonds. Thank you again for your trust and lovely feedback!Kind regardsTim Heaney

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Sue E (Daughter of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience

We have been using seniors helping seniors for nearly 3 years.
Then have been supporting my father with companionship and are very reliable. As well as companionship, the support will offer to take dad out for drives in the countryside ( which he loves) coffees and lunches out , but also are very reliable

to support dad to medical appointments.
We are delighted with the service.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind words and continued trust over the past three years. We're truly honoured to support your father and to know that he enjoys the companionship, outings, and countryside drives with our team. It's always our goal to provide not just reliable support, but meaningful moments and care. We're delighted to be part of his life and truly appreciate your heartfelt feedback!Kind regards,Tim Heaney

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Seniors Helping Seniors Mid Surrey and West Kent
from Michaela D (Daughter of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience

I have found the care that Seniors Helping Seniors provide for my Mother is excellent, they are proactive and really care about their Clients. My Mother has been looked after by Seniors Helping Seniors for over a year now, in that time we have had a diagnosis of Alzheimers and they have tailored and

altered the care provided with sensitivity and efficiency.

Reply from Tim Heaney, Owner at Seniors Helping Seniors Mid Surrey and West Kent

Thank you so much for your kind feedback. We're honoured to support your mother and truly appreciate your recognition of the care and adaptability our team provides. It's important to us to be responsive and compassionate as needs change, and we're glad that's been your experience.Kind regardsTim Heaney

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Provider Owned by Seniors Helping Seniors (UK) Ltd in Surrey

Seniors Helping Seniors (UK) Ltd Locations in Surrey (1)

Seniors Helping Seniors (UK) Ltd Reviews in Surrey (22)

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors Mid Surrey and West Kent

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers