Home Care Providers Owned by Seniors Helping Seniors (UK) Ltd

Mel and her team are incredibly responsive and always answer my calls promptly. I receive updates after every single visit, which gives me complete peace of mind. The team is consistently caring, flexible, professional, and empathetic. I can't recommend them enough.

Seniors Helping Seniors have helped my mum in being both a companion to her and a gardener at her home aswell. Eventually my mum moved into a care home and to provide continuity during the transition, over a period of a year, SHS visited mum once a week. The care given through that regular commitment really helped mum settle in to her new environment. The family were very pleased with the overall service SHS provide.

Christine has been a fantastic companion for my father in law, who has dementia. She is kind and caring and has engaged him in activities that he gave up long ago. He always enjoys her visits providing valuable respite care for my mother in law, who is able to enjoy her time reassured that he is in safe hands.

Client and take a genuine interest and compassion. Help round the home as well as accompany to events etc

Their daily tasks are wide ranging but all are conducted with friendliness/care/compassion. There is also a reactiveness by the staff should an emergency situation arise, with great and timely communication between the necessary parties. Thank you SHS, a wonderful human resource.

It is so reassuring for me, living a distance away, that they offer such a reliable service.

The Seniors helping seniors team have been amazing since the moment we first reached out to them, and through the support we have received over the past few months. Mel and her team are always kind and caring and happy to help with whatever needs to be done. They were also so flexible in helping us find the right balance of help/rota. I feel very comfortable knowing I am leaving J in such capable hands

Everyone I deal with at Seniors Helping Seniors is great. They are very good at communicating with me, super organised and caring. My mum absolutely loves her carer and couldn't do without her. She has become her best friend!

The service provided by the Seniors Helping Seniors has been brilliant from the start. The daily visits providing company, and really practical help for my brother-in-law have been of immeasurable help, and given my wife and I real comfort knowing that he is getting the aid he needs in coping since the onset of Alzheimer's. Just for him to have a chat and a cup of tea, help him with his shopping and make him a small meal with people he trusts have been exactly what has he needed. It has been reassuring knowing that familiar people are going in to see him and letting us know how he is doing and where he is struggling to cope as we do not live close by and our own health issues make it difficult for us to visit him.

My mother really enjoys the visits. All of the carers have been lovely and the woman who comes most regularly is particularly kind and has established a very positive relationship with Mum, despite Mum's memory issues. SHS has been very efficient and responsive in arranging the visits to suit Mum's changing needs.

My Auntie started by having a companionship visit twice a week. This helped her, she enjoyed the visits and the helper took her out to the local coffee shop. The visits increased over the next six months to visits every day with 3 different helpers. Between them they organised her weekly shopping and ensured that she had a meal every day and left food for a light snack each evening. Bank holidays were also covered, which gave me peace of mind as I am not local. As my Auntie became less able to cope at home, the helpers stepped up to make sure she was as safe as possible. An incident occurred on a Saturday morning where I was unable to obtain any help from anywhere. I phoned the on call team and they were there within the hour sorting the situation for me. I can't talk highly enough about the care my Auntie received from the whole team.

We have used Seniors Helping Seniors to support my sister for about 2 years now. This is mainly for companionship, which includes shopping trips, visits to the garden centre etc. The companion is absolutely excellent - very supportive, sensible, dependable and always willing to go the extra mile for my sister. It also helps having a 'senior' person who has personal experience of supporting elderly people. I was also impressed with the friendly service from Seniors as an organisation. They took a lot of care in matching my sister with the right companion and have been able to offer a replacement on the odd occasion when the usual companion has been on holiday. Overall, it has been an ideal solution for our situation.

We would highly recommend SHS. They showed tremendous flexibility accommodating Mum's wishes throughout her time with them and also making us feel at ease knowing she was safe and happy with each visit.

The service provided by Seniors Helping Seniors has been invaluable to me and my family. A friend recommended them when I was looking for support for my husband, who has dementia, so that I could continue working while knowing he was safe, cared for, and had companionship. The team thoughtfully matched a small team of companions to visit him regularly. This continuity was important, so when the usual companion was not available, whoever came was already familiar to him and understood his needs and routine. My husband always looked forward to their visits. They would make him drinks, sometimes help with breakfast, take him for a short walk, and then spend time together painting with aqua paints or singing along to music over another cup of tea, before then taking him to the day centre. The companionship, kindness, and reliability shown by the team made a real difference, and I would highly recommend SHS to anyone looking for compassionate support for a loved one.

My father had seniors helping him for the last few years of his life. He was 97 when he died and had lived independently but needed a little help in the last few years . He was reluctant at first but very quickly could not praise them enough . The seniors team were compassionate, but most importantly treated him with respect and dignity. They helped him achieve tasks he wanted to do but never took over , always listening to his needs and helping him to reach his goals . My father was a fiercely independent man so it was wonderful that he could carry on doing the things he loved with their attentive help.They also went the extra mile in accommodating unexpected emergencies and were always available when needed. Towards the end of his life their visits gave him a sense of purpose and he looked forward to their visits. My father if he was still alive would sing their praises and I and my brothers cannot recommend or thank them enough . They are outstanding.

Thank you

Without their support we wouldn't have managed to keep my mum at home so long. I would highly recommend.

I have been very impressed with the organisation and support provided by Seniors Helping Seniors for my Mum in Canterbury. We selected this companion service and have been using them since February 2026, particularly because more experienced staff were used and the value that they placed on their employees. The weekly visits provided for my mother is welcome and gives me peace of mind as we do not live close by.

The staff are vey helpful, The administration is particularly efficient with communications being responsed to quickly. When we needed to adapt the appointments this has been done without complication.

I have particularly relieved that at short notice that a companion could be found to accompany my Mum to an emergency dental appointment.

The Portal is a useful tool to track the meetings and updates from the companion. Again there is always a prompt response in record keeping.

We honestly couldn't ask for a better service. The carers are professional, kind, and genuinely caring. My mum absolutely loves seeing the lady who visits her three times a week, and those visits mean so much to her. Mum would truly be lost without their support. It gives our family real peace of mind knowing she is being looked after so well. Thank you for everything you do.

Seniors Helping Seniors went out of their way to provide a top rate service for my wife. The procedure started with the owner visiting us at home for a discussion and to leave a questionnaire for us to provide details of my wife's likes, dislikes, past employment, hobbies and pastimes so that the carer could be carefully matched to my wife. Soon, a small team of carers was assembled, each one being introduced by the owner, and the team remained stable throughout my wife's care. When we went from two carer visits per day to three, the manager went over and above the call of duty to find the extra suitable staff. Each carer was kind, genuinely caring, professional and thoughtful, adding significantly to the quality of life of my wife and myself.