Home Care Providers Owned by Seniors Helping Seniors (UK) Ltd

very well and the set up of the support was very quick which was great. The companion support is currently on hold whilst the client is at her own home for a respite period to assess whether she can remain at her long terms with a care package, if she can, then I would have not hesitation in engaging the services of the companions again to provide consistency in care.

visit mum daily I'd missed the symptoms and it was Linda on a buddy made me aware of my mums condition. I wouldn't have reacted without Linda. Both Linda and Vittorio stayed in contact concerned for mum's well being. This is much more than a job to Linda and much more than a business to Vittorio. I really can't thank them both enough. Since the buddy visits have started it's really improved my mums outlook on life

twice daily visits allowed mum to remain independent in her own home for so much longer.
From the onset of meeting the care staff, the care and professionalism was fantastic. We received daily updates and the communication was superb.
This provided so much reassurance with my mother living over an hour away from myself. I felt really at ease to discuss my mother's care at length. SHS gave so much time, understanding and flexibility to any adjustments in care or new requirements.
I was also very touched by mum's carers attending her funeral service and the support following our great loss. I cannot thank SHS enough for their outstanding care and support.

have always personaly introduced new carers to mum.
They respond very quickly to requests and also bring a level of flexibility that does not always exist in the care sector.
Carers have been found who can play games with mum, take her out if she needs and even talk a bit of Spanish and French with her.

A huge THANK YOU from myself and my family for all the ongoing help and advice.

James

up by a group chat for quick messages or updates. Most importantly, my mum is very comfortable with the carers who visit, with her main carer becoming a good friend who mum really looks forward to seeing. Unlike some other care providers, all the carers speak good English and are patient and supportive of my mum. The carers provide a range of support including taking her to medical appointments, helping her take her cats to the vet, taking her shopping or for coffee as well as helping her around the house. They also provide personal care visits. Over Christmas they also provided 3 days full cover while I was away, visiting to give her evening medication and checking on her general.

person who came so I almost always got the cover I needed. So it gave me a sense of freedom.

a new person was introduced someone would come to induct them.
The quality of carers was exceptional, always caring, engaging and people with whom my parents could have good intellectually stimulating conversations. I always felt my parents were safe and well looked after. The idea of seniors helping seniors really worked for my parents. They responded well to a more mature and experienced person who they could relate to. I was so grateful to the whole team, managers and carers for helping and supporting me through a very challenging time with my parents.

someone local who would help him was hugely reassuring. We found Seniors Helping Seniors to be very supportive & respectful of their client, and also flexible if the hours needed to be changed. My brother came to value the times he had coffee & a walk with his 'buddy' and the family WhatsApp group they created was great for communicating how he was & for us to share any specific needs for that week. Thank you so much for the care & attention you provided. I don't know how we could have managed without it.

lady who I just knew would be perfect for my Dad with Alzheimers
We had several visits a week from the same lovely lady over a couple of years mostly cooking a hot meal and engaging with Dad. I always found her to be reliable and felt she genuinely cared for Dads welfare as well as being empathetic to me. In addition I knew if there were any concerns she would let me know. Without her I'm not sure we'd have managed to keep Dad at home for as long as we did on his own
In addition SHS is run very efficiently and any queries (of which there were very few) were handled in a timely and satisfactory manner

and respectful, and fun.

to make the settling into the home an easier transition. The team behind the individual carer are always available to tweak the service as necessary.

sure that I was okay and getting enough support.

the frequency of visits as her care needs changed. They were easy to communicate with and responsive thanks to a group that was constantly monitored. And (most important of all) they had a great team of carers who often went above and beyond to make sure that my mother was well cared for. She has even had visits from some of them at her new care home.

to be 5 days a week and the team have made it easy to make these changes. highly recommended