Seniors Helping Seniors (UK) Ltd - Canterbury

The Seniors Helping Seniors team provides excellent support for our mother. The carers are friendly, assist her with a wide range of tasks including ones she finds challenging and share useful advice with us. Importantly, Seniors Helping Seniors give my sister and me peace of mind, knowing that she is in good hands and enable our mother to continue living at her home.

It was a great relief to me when I returned from a day out to find my husband full of praise for the company of Tony who, he said, had been immensely conscientious and he was totally satisfied with all the assistance he had been given. Seniors Helping Seniors had introduced Tony to us the week before, which we found helpful and we would have no hesitation in calling for their services again.

Thank you for you help with mum xxx

The carers have been very caring and reliable. They arrive the time they have agreed.They are very flexible if I have to change the days or times. I feel very comfortable with them coming into my home.

My disabled husband has had many happy hours of fun, laughter and games with our volunteer. Once every 2 weeks he comes to chat and gives me a couple of hours to meet up with friends I havent seen for a while as I cannot leave my husband for long. Thoroughly recommend this well organised, professional team to add a little sparkle to both our lives.

I would definitely recommend Seniors Helping Seniors and have already done so for another family member.

I had excellent communication with Sally from the start of contact. The request was for a companion to visit a client of mine at a Care Home. An on-site visit was arranged quickly and an assessment of the situation was acquired. Sally and her colleagues provided 1-1 support twice a week which worked very well and the set up of the support was very quick which was great. The companion support is currently on hold whilst the client is at her own home for a respite period to assess whether she can remain at her long terms with a care package, if she can, then I would have not hesitation in engaging the services of the companions again to provide consistency in care.

My mother only started companionship visits from seniors helping seniors in November 25 and her buddy was a perfect match for my mum forming a great friendship instantly with so much in common. Unfortunately mum was rushed to hospital via ambulance in January and had a pacemaker fitted. Although I visit mum daily I'd missed the symptoms and it was Linda on a buddy made me aware of my mums condition. I wouldn't have reacted without Linda. Both Linda and Vittorio stayed in contact concerned for mum's well being. This is much more than a job to Linda and much more than a business to Vittorio. I really can't thank them both enough. Since the buddy visits have started it's really improved my mums outlook on life

I have no hesitation in recommending seniors helping seniors, my brother and I live some distance from our mother so we needed a company we could trust and all the team at Seniors were amazing with Mum, she considered all the team her friend and nothing was too much trouble for them

My husband has a 2 hour walk and a break for a drink on a lovely walk that the companion has arranged, and is always happy and genial when he arrives. My husband looks forward to seeing him for a couple of hours a week, for different company and surroundings. The companion is always, kind, happy, polite and respectful, and fun.

We really are so glad we found the team - we would recommend them to our family and friend in the future and anyone living in the canterbury area.

Seniors Helping Seniors have been caring for our elderly friend for some time. Without any family she would not have been able to care for herself and would have needed a care home. She loved the care she received and was very fond of each member of staff who came on the four days a week she received help with washing and dressing.

We contacted the service for help with my Father, in particular some social visits. The service was promptly set up following a home visit and the carers well matched. At the initial visit, all aspects were discussed directly with my Father to ensure he fully understood what was being proposed, as well as with myself.

Seniors Helping Seniors has provided companionship care for my mother for the past 18 months. The management team are highly professional but also delivers a very personal service. They are easy to contact and always return calls or emails promptly. The companionship carers who have visited Mum are of a very high standard. They are trustworthy, very caring, reliable and have build excellent relationships with my mother. They will always go the extra mile to help and support her. I could not ask for anything better.

From the very first contact I had with the staff at SHS they have been amazing. We started off slowly as we had major 'push backs' from our parents but through the guidance of all their carers we have increased the visits to twice a day, 7 days a week. Every single one of the carers have been loving, caring, considerate and very dedicated during their visits. Nothing has been too much trouble .Their 'open dialogue' has been so helpful in keeping us up to date on how our parents are doing ( both my sister and I live overseas). We trust them totally to do whatever is in the best interests of our Mum and Dad. I could not recommend them more highly.

Mom has been supported by SHS for a few years providing companionship and general daily help such cooking meals, managing the yard and flowers, helping with the pharmacies, taking her to her local surgery center, and so forth. My sister and I were very reliant on SHS, as we live in the US, and had been very happy with her carers as was Mom. When mom's cancer started to accelerate, we requested almost 24 hour personal care. As it was almost last minute, SHS marvelously were able to get current carers to extend their hours as well as bring on wonderful new ones. The level of care and concern of the carers for my mom till she passed was exemplary and won't be forgotten; some even attended her service.

Our experience with Seniors Helping Seniors was excellent. They were able to provide bespoke companion care to my father with extremely short notice in a pragmatic, flexible and user-friendly way. The team and the carer herself went to great lengths to understand our personal circumstances as a family and my father's needs as a person. He was treated with respect, compassion and warmth at a time where he had no insight into his level of needs. The carer herself was responsive to our suggestions and she also showed initiative in identifying activities that my father would enjoy. Photos of my father smiling whilst out with the carer were some of the most positive moments we had during a very difficult time for us as a family. We will be approaching this agency again as our first port of call if our circumstances need care again.

My father is very happy with the support he gets from Seniors. They have been very reliable and accommodating and we were impressed that when he recently asked for his care to be every day this was rapidly organised.

Seniors Helping Seniors (SHS) have been supporting my mother for over three years. She is in her 90s and SHS support has enabled her to remain living independently in her own home. She says how much she likes all of the staff who support her and feels comfortable with each. SHS are flexible if she needs extra help or reduced help when family members stay over with her. I and my siblings feel confident that we can rely on SHS to help keep our mother safe and cared for when we are not able to be with her.

We are having a brilliant experience with Seniors Helping Seniors. My mum loves her carers. They not only make sure that she is cared for physically, but they laugh with her and make sure she can keep up her hobbies. They really brighten her day. The service is also very well organised and flexible. Thank you so much for looking after my lovely mum x