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Seniors Helping Seniors (UK) Ltd - Canterbury

18 Orchard Street, Canterbury CT2 8AP
Seniors Helping Seniors (UK) Ltd - Canterbury Logo
Seniors Helping Seniors (UK) Ltd - Canterbury logo
Their patience and empathy were outstanding.Lesley T(Daughter of Client/Service User)
Seniors Helping Seniors (UK) Ltd - Canterbury, Canterbury
The staff are very friendly, and overall, I am so happy that I have chosen Seniors Helping Seniors.Belinda J(Client / Service User)
Seniors Helping Seniors (UK) Ltd - Canterbury, Canterbury
The care received was excellent, and they couldn’t have been more helpful and accommodating.Robert G(Godson of Client/Service User)
Seniors Helping Seniors (UK) Ltd - Canterbury, Canterbury

Seniors Helping Seniors is an award-winning elderly care service.

Every carer is personally selected and very well-known to the company. Carers have a wealth of life and professional experience and are matched to clients carefully. The same carers visit. Every carer has a personal introduction to the client to confirm requirements and personal fit. Carers are paid well and fully supported with training, coaching and wellbeing. The company is a...  

Care Provided by Seniors Helping Seniors (UK) Ltd - Canterbury

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £34 - £47

Flat fees for easy budgeting. Mileage is included except for exceptional locations and for trips out with clients. Fees vary for companionship care and personal care services. Assessments are Free of Charge

The price(s) shown are provided by the agency. Contact Seniors Helping Seniors (UK) Ltd - Canterbury for full pricing details and T&Cs.

Contact Seniors Helping Seniors (UK) Ltd - Canterbury to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Ade Ayanlaja (Registered Manager)

Seniors Helping Seniors (UK) Ltd - Canterbury Reviews (110)

9.9

Seniors Helping Seniors (UK) Ltd - Canterbury has a Review Score of 9.9 (9.925) out of 10, based on 29 reviews in the last 2 years. Over all time Seniors Helping Seniors (UK) Ltd - Canterbury has 110 reviews.

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Showing 110 reviews matching selected criteria
Review from Sarah D (Daughter of Client) published on 13 January 2017 Submitted via Website
Overall Experience

My mother was very well looked after by the carers who visited her. They were kind and all lovely people. When she fell over they dealt with her really well and I have the highest praise for this agency. I work and it meant I knew she was in good hands. Very highly recommended, reliable and well trained.

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Review from Bill S (Son of Client) published on 21 November 2016 Submitted via Website
Overall Experience
I enlisted the services of Seniors Helping Seniors in the summer this year continuing through to today. My mother is now 94 and has received truly outstanding care and attention from this organisation. The administration of booking visits and confirming with weekly Calendar confirmations makes planning straightforward. Local Management has been efficient and listened carefully to the needs of my mother to match the right carer to her personality.

The result has been a Care Provider who has bonded brilliantly with my mother to develop a deep understanding of her feelings and needs. Just an hour a day has given my sister and me tremendous reassurance that our mother is being looked out for. We get calls and texts directly from the Carer (without any breach of trust with my mother) when any concerns become apparent and any action is required. For anyone seeking help with companionship, chores, including shopping or household chores I could not recommend this organisation more highly.

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Review from J H (Client / Service User) published on 18 November 2016 Submitted via Postal Card
Overall Experience

I have always been very satisfied with the care Seniors Helping Seniors provide because of punctuality and genuinely taking an interest in what activity I am involved in. Giving me confidence in going out to places is important and to involve outside interests. I do feel the hourly rate of pay is too much especially since VAT added and the personal care/nursing and involving tablets is not needed and allowed in this type of care.

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Review from Jackie B (Daughter of Client) published on 19 September 2016 Submitted via Website
Overall Experience

Very pleased with the service provided. It gave us peace of mind when we were away on holiday. Mum enjoyed the visits from her carers. They were always polite and courteous and had a good sense of humour. Thank you xx

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Review from Kim (Daughter of Client) published on 5 September 2016 Submitted via Website
Overall Experience

Attentive and empathetic, Seniors Helping Seniors is an amazing concept allowing patients to get the most out of social interaction. My dad has enjoyed this experience thoroughly. He gets to explore past experiences from his youthful days and the service provider has done a magnificent job in reconnecting him with things that he had not explored in a long time. Such as history, philosophy, music. She has really given him a quality of life.

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Review from George S (Client / Service User) published on 22 August 2016 Submitted via Postal Card
Overall Experience

My carers from this agency watered the required areas of the garden, picked ripe fruit and stored in the freezer, cleaned floors, washed, dried and ironed some of my clothes as required. Drove me to the shops for shoes and also food. Also, drove me to my hospital appointment, went with me to find the right place, waited until the end of the conversation and drove me back home - all in a friendly, helpful way which made it a pleasure to have them around and to talk to.

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Review from Krsysztoffer (Friend of Client) published on 1 June 2016 Submitted via Website
Overall Experience

Fantastic service, wonderful staff, and always kept me in day to day contact via phone and texts, would recommend this company to all who need a little or a lot of extra help and support with family or loved ones.

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Review from Jacqueline E (Power of Attorney of Client) published on 9 March 2016 Submitted via Website
Overall Experience

Seniors Helping Seniors has been providing a companionship service for the past two years for an elderly friend of mine, for whom I hold Power of Attorney. I am very happy with your support and friendship, and would lke to say that the service you provide is, indeed, outstanding.

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Review from C L (Wife of Client) published on 8 February 2016 Submitted via Website
Overall Experience

Seniors Helping Seniors respond promptly to my requests for carer cover which is such a help, and are always reliable. They allow me to enjoy without worry those aspects of my own life that I have been able to continue since my husband became ill. The carers who sit with my husband are all very experienced, empathic and extremely nice people. They fit in with his needs very sensitively. They are also happy to give me a hand with what housework I cannot manage myself, which is a great relief. I have no hesitation in recommending them.

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Review from Eunice (Daughter of Client) published on 3 February 2016 Submitted via Website
Overall Experience

My Mum came to live with me for six months due to ill health and I soon realized that it would be very challenging to run a business, study for my LLM and also take good care of my Mum. I came across a leaflet advertising the services of Seniors Helping Seniors when I took my Mum for a session at the Gentle Gym. From the very first telephone conversation, the Manager demonstrated a clear grasp of our requirements and subsequently always bent over backwards to accommodate my Mum's needs, even when we had to make changes to the schedule at short notice. Both he and his two nominated staff members always treated my Mum with unfailing courtesy and respect, whilst ensuring that she was always safe, warm when going out and well looked after.

I must admit that I was a bit nervous initially about leaving my Mum with "strangers" due to the cultural differences, but I need not have worried. My Mum now classes both the Manager and his team as dear friends and although she is now back in her home country, she regularly asks fondly after them.

I really cannot thank you enough and would have absolutely NO HESITATION in recommending your services !!

Bless you, Seniors Helping Seniors !!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 May 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Tuesday 23 Sep 2025Sally Wilse was made redundant from the software company she had helped to set up a decade earlier, it came as a huge shock. Overnight she went from earning just...
  • Posted: Tuesday 23 Sep 2025The Times interviewed three of our carers about their work with us - how it benefits them physically, emotionally and financially. Starting a later-life career helping others will top up...

Awards / Recognitions (11)

Meet the Team (2)

Christian Wilse Job Title: Manager/Owner Joined: 2013
Christian Wilse

An innovative businessman, Christian is the ideal person to champion this social venture. Christian’s people skills are outstanding. The Seniors Helping Seniors® care teams are carefully selected because they are passionate, loving, caring and highly trained. Christian’s background in business operations and service ensures this is an efficient, cost-effective and no-nonsense company to deal with. Christian will meet you, and be present throughout. Seniors Helping Seniors® is an Award winning Social Enterprise. Christian has a certificate in Dementia Care, he is a dementia care champion and his network is key.

Winning the Living Wage Foundation's champion award for the care sector, Customer service awards, Top Twenty care group awards and being a founding member of the Good Business Charter demonstrates how Christian puts people first.

Sally Wilse Job Title: Owner Joined: 2013
Sally Wilse

Sally is a Dementia care Champion and has a BSC (Hons) in Health Care.

Sally is a Partner in Seniors Helping Seniors® UK and a Co-Owner of Seniors Helping Seniors Canterbury and Thanet. Sally works full-time in the business in operations and the best part of every week is meeting clients and customers.

Launching Seniors Helping Seniors in the UK came after a redundancy aged 50, and it was an opportunity to fulfil a deeply held passion for community care.

It was clear that care services in the UK needed a completely different approach. Seniors Helping Seniors is all about people. Sally says "we select the best carers, we match them carefully to our clients and we support our carers to bring their best self to every visit." Providing outstanding care and support for clients and their families a source of huge pride. Understanding community care lead to a focus on capacity which just happens to be the biggest challenge for any care company. Sally Says, "working with Seniors solves so many challenges. Our clients love the discretion of peer-to-peer support and we gain reliable, knowledgable and highly skilled teams in every area.

Capacity is key. "When we always have amazing carers, anyone who needs support urgently in and around Canterbury, Whitstable, Thanet, Deal and Sandwich, knows to call us. We are super responsive and we won't let you down"

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Seniors Helping Seniors (UK) Ltd - Canterbury to verify any information. View our terms and conditions. Seniors Helping Seniors (UK) Ltd - Canterbury has an Enhanced Service - more info.