Seniors Helping Seniors (UK) Ltd - Canterbury

Wonderful service - lovely carers, they are doing such a great job. Mum looks forward so much to their arrival and is happy with all their work - absolute angels! They have transformed not only Mum's life but that of my sister, her primary carer.

I knew my mother would never want to be put in a home. I knew at some point in my life I would need to move in and care for her. But trying to keep myself safe to be able to care for her and keep my frail mum safe from this terrible Covid has been really hard. My brother organised for someone from Seniors Helping Seniors to come and see me. This wonderful woman rested her hand on my knee and said it’s all right to cry. No one has understood my feelings as well as this amazing lady, and my goodness; she was such a comfort. And so we now have two lovely ladies who can cover the week and give me two hours each weekday for some me time. Mum doesn’t like or trust strangers, but right from the start, she showed no sign of feeling anxious. They come in and brighten our mornings, I can share any worries, and they are so knowledgeable I can sleep at night. They wheel Mum into the wet room for a shower, and I can hear them making funny noises and laughing. Nothing is too much trouble, and now the house and us sparkle happily.

Seniors Helping Seniors have looked after me after a knee replacement operation, on top of depression, which left me finding it very difficult to cope. I have been looked after very well, and so have my pets! I now feel ready to cope on my own but would not hesitate to use them again in the future.

This company has been a big help with relief care and also whilst trying to rearrange a new care schedule after discharge from the hospital. Professional carers that nothing was too much trouble. Problem-solving and helping at short notice have helped with an easy transition back into everyday life.

I cannot recommend Seniors Helping Seniors highly enough. My mother had increasing difficulties that I was no longer able to manage myself. The lovely ladies treated her with the utmost respect in order to maintain her dignity at a really difficult time. Their patience and empathy were outstanding.

I live in the Far East, so regular communication with the Seniors Helping Seniors carers is critical. Without a solid relationship built on respect and trust, the ongoing care of my mother in her home would not be possible.

Many thanks for all the help I receive from all your staff!

The staff are very friendly, and overall, I am so happy that I have chosen Seniors Helping Seniors.

I have been impressed with Seniors Helping Seniors from the very start. We are so glad to have found them, and the service has made a very positive impact on my mum's life and given her the chance to interact and socialise with people other than her family, which is very important, especially since lockdown. From our first assessment visit to both of my mum's lovely companions/carers, we can't fault them. Nothing is too much trouble, and I am able to change or add additional visits with ease. The admin staff are brilliant, friendly and very prompt in replying to requests. Everyone is very caring, and Mum always gets full attention. She looks forward to seeing her new 'friends' for a good natter, as well as help with light domestic chores. It really makes a difference to our week. Highly recommended!

They seem very accommodating when we've needed extra help or bookings, and nothing seems to be too much trouble. The carers all seem to be 'different' from those that we've used before with other providers, and my dad doesn't feel that they're just ticking a box with a flying visit; they help Dad with his needs on a 1:1 basis. Very impressed - thank you.

My husband has had Alzheimer’s for around 8-years, and I have been his sole carer. As any carer knows, you have no time for yourself, and I had reached the stage where I needed just some me time. My husband has never accepted he has Alzheimer’s, so I needed someone who wasn’t from a traditional care company so he would look upon the person as a friend. As soon as I contacted Seniors Helping Seniors, we both never looked back. Their carer took my husband under her wing and kept him fully occupied and happy for a full 4-hours. From helping him exercise to playing the piano and singing and taking him for walks. I honestly couldn’t have asked for more. The whole company are so caring and understanding; you feel like an individual and not just a number. They were miracle workers for both of us.

I would recommend every day of the week. Thank you to the manager and team for helping out in our hour of need.

The carer recommended by Seniors Helping Seniors is just perfect. She visits Mum for a couple of hours a week. They play scrabble, go out for a little walk, and chat. More recently, Mum has moved into a residential home, and our carer still visits her there, and that's been a great help in keeping things normal while she settles in. They each consider the other to be good friends now, more than just a professional relationship. I think we have been extremely lucky to find Seniors Helping Seniors!

All in all, I'm very happy with everything they do, and so is my dad, which is what matters the most.

Mum found it quite hard to process all the changes that had happened in her life and part of her managing to do that was the calm, kind and intuitively helpful care she had from all the carers who came from Seniors - and one in particular who has become a true family friend to all of us. This lady 'gets' my mum and has become an integral part of her recovery from the heartbreak of losing my father and her family home. She now feels completely 'at home' in her little annexe - very much as a result of the loving care from the staff at Seniors.

I would have no hesitation in recommending them.

I am a retired Doctor who has used their service for over 1-year and probably 2-years. They try to give one person for one client where possible, who suits them, so providers and users become more like friends. They have extensive knowledge about safety, equipment, and local shops, so their advice can be very helpful. The providers will go out of their way to get something eg food, collect medicines in an emergency, or drive you if necessary to a hospital. The providers are invariably cheerful, kind, on time, and do their job very efficiently. In addition, now the management reminds you by email of the time of arrival of the provider, or if there has had to be a change of plan eg, for another person or another time, within 1/2 hour (rare).

I highly recommend this company; they are reliable and flexible and a world away from other services we have used. It means so much to have a regular person who turns up at a regular time! The range of services they provide from personal care, housework, driving to appointments etc is impressive, our lady is just amazing, and the office staff are quick to respond and very helpful.

I would highly recommend this company,

The staff are always on time when they visit mum, and it is the same-named person every day, which Mum needs for continuity. The staff at the office are always polite, and any queries are answered promptly. On the rare occasion that I have had to ask for alternative care visits, it has always been arranged with minimum fuss.